Q-6182 — June 13, 2014 — — With regard to Social Security Tribunal (SST) and the four administrative tribunals it replaced, the Employment Insurance Board of Referees, the Employment Insurance Umpires, the Canada Pension Plan and Old Age Security Review Tribunals, and the Pension Appeals Board: (a) what is the number and percentage of total appeals that were made to each Prior Tribunal for fiscal years 2004-2005 to 2012-2013, broken down by (i) province, (ii) region, (iii) appeals resulting in an overturn of the Department’s original decision, (iv) appeals not resulting in an overturn of the Department’s original decision, (v) appeals withdrawn before hearing by the claimant and the Department, (vi) appeals withdrawn at hearing by the claimant and the Department, (vii) appeals which were heard within 30 days of receipt of appeal notice, (viii) average number of days it took to schedule a hearing after receipt of appeal notice, (ix)when is an appeal file considered in backlog, (x) how many files were in backlog at the end of each fiscal year; (b) what is the number and percentage of total appeals concerning Employment Insurance that were made to the SST General Division for fiscal year 2012-2013 and year to date, broken down by (i) province, (ii) region, (iii) appeals resulting in an overturn of the Department’s original decision, (iv) appeals not resulting in an overturn of the Department’s original decision, (v) appeals withdrawn before hearing by the claimant and by the government, (vi) appeals withdrawn at hearing by the claimant and by the Department, (vii) appeals which were heard within 30 days of receipt of appeal notice, (viii) appeals summarily dismissed by the SST General Division because it felt there was no reasonable chance of success, (ix) in how many cases referred in (b)(viii) did the claimant not submit additional information after being told that his or her case might be summarily dismissed, (x) how many initial requests by the claimant or the government to adjourn or postpone the hearing were received pursuant to section 11 of the SST Regulations, and how many were granted and denied, (xi) when is an appeal file considered in backlog, (xii) how many files were in backlog at the end of each month andfiscal year, (xiii) what are the reasons for any backlog, (xiv) what is being done about any backlog, (xv) what is the oldest appeal in backlog; (c) what is the number and percentage of total appeals concerning Old Age Security that were made to the SST General Division for fiscal 2012-2013 and year to date, broken down by (i) province, (ii) region, (iii) appeals resulting in an overturn of the Department’s original decision, (iv) appeals not resulting in an overturn of the Department’s original decision, (v) appeals withdrawn before hearing by the claimant and by the department, (vi) appeals withdrawn at hearing by the claimant and by the department, (vii) appeals which were heard within 30 days of receipt of appeal notice, (viii) appeals summarily dismissed because the SST Member felt there was no reasonable chance of success, (ix) in how many cases referred in (b)(viii) did the claimant not submit additional information after being told that his or her case might be summarily dismissed, (x) how many initial requests by the claimant or the government to adjourn or postpone the hearing were received pursuant to section 11 of the SST Regulations, and how many were granted and denied, (xi) when is an appeal file considered in backlog, (xii) how many files were in backlog at the end of each each month and fiscal year, (xiii) what are the reasons for any backlog, (xiv) what is being done about any backlog, (xv) what is the oldest appeal in backlog; (d) what is the number and percentage of total appeals concerning the Canada Pension Plan that were made to the SST General Division for fiscal 2012-2013 and year to date, broken down by (i) province, (ii) region, (iii) appeals resulting in an overturn of the Department’s original decision, (iv) appeals not resulting in an overturn of the Department’s original decision, (v) appeals withdrawn before hearing by the claimant and by the department, (vi) appeals withdrawn at hearing by the claimant and by the department, (vii) appeals which were heard within 30 days of receipt of appeal notice, (viii) appeals summarily dismissed because the SST Member felt there was no reasonable chance of success, (ix) in how many cases referred in (b)(viii) did the claimant not submit additional information after being told that his or her case might be summarily dismissed, (x) how many initial requests by the claimant or the government to adjourn or postpone the hearing were received pursuant to section 11 of the SST Regulations, and how many were granted and denied, (xi) when is an appeal file considered in backlog, (xii) how many files were in backlog at the end of each each month and fiscal year, (xiii) what are the reasons for any backlog, (xiv) what is being done about any backlog, (xv) what is the oldest appeal in backlog; (e) what is the number and percentage of total appeals concerning Employment Insurance that were made to the SST Appeals Division for fiscal 2012-2013 and year to date, broken down by (i) province, (ii) region, (iii) appeals resulting in an overturn of the SST General Division’s decision, (iv) appeals not resulting in an overturn of the SST General Division’s decision, (v) how many appeals that were summarily dismissed by the SST General Division were appealed to the SST Appeal Division, (vi) how many judicial reviews of a decision rendered by the SST Appeal Division were brought before the Federal Court of Appeal, (vii) how many leave to appeal applications were granted and denied by the SST Appeal Division, (viii) how many of the denials in (vii) were appealed before the Federal Court; (f) what is the number and percentage of total appeals concerning Old Age Security that were made to the SST Appeals Division for fiscal 2012-2013 and year to date, broken down by (i) province, (ii) region, (iii) appeals resulting in an overturn of the SST General Division’s decision, (iv) appeals not resulting in an overturn of the SST General Division’s decision, (v) how many appeals that were summarily dismissed by the SST General Division were appealed to the SST Appeal Division, (vi) how many judicial reviews of a decision rendered by the SST Appeal Division were brought before the Federal Court of Appeal, (vii) how many leave to appeal applications were granted and denied by the SST Appeal Division, (viii) how many of the denials in (vii) were appealed before the Federal Court; (g) what is the number and percentage of total appeals concerning Canada Pension Plan that were made to the SST Appeals Division for fiscal 2012-2013 and year to date, broken down by (i) province, (ii) region, (iii) appeals resulting in an overturn of the SST General Division’s decision, (iv) appeals not resulting in an overturn of the SST General Division’s decision, (v) how many appeals that were summarily dismissed by the SST General Division were appealed to the SST Appeal Division, (vi) how many judicial reviews of a decision rendered by the SST Appeal Division were brought before the Federal Court of Appeal, (vii) how many leave to appeal applications were granted and denied by the SST Appeal Division, (viii) how many of the denials in (vii) were appealed before the Federal Court; (h) what is the set standard to hold a hearing once an appeal is filed by the claimant for the (i) Prior Tribunals, (ii) SST General Division, (iii) SST Appeals Division; (i) what are the results in achieving the standard in (h); (j) what is the average number of days to schedule a hearing from receipt of the appeal notice claimant for the (i) Prior Tribunals, (ii) SST General Division; (k) what is the annual cost of the Prior Tribunals for fiscal 2004-2005 to 2012-2013 broken down by (i) total cost, (ii) cost by most detailed cost category available; (l) what is the annual cost of SST for 2013-2014 and year to date broken down by (i) total cost, (ii) cost by most detailed cost category available, including division; (m) what is the number of Prior Tribunal members as of March 31 of each fiscal year from 2004-2005 to 2012-2013; (n) what is the expected and realized annual cost savings created by the SST in 2013-2014 and what is the reason for any discrepancy; (o) what is the expected and realized efficiency savings, created by the SST in 2013-2014 and what is the reason for any discrepancy; (p) what is the anticipated and actual cases convened by the SST by way of (i) written questions and answers, (ii) teleconference, (iii) video conference, (iv) personal appearance in 2013-2014 and if there is any discrepancy why; (q) what is the anticipated and actual percentage of total cases convened by the SST by way of (i) written questions and answers, (ii) teleconference, (iii) video conference, (iv) personal appearance in 2013-2014 and if there is any discrepancy why; (r) if there were no expectations for (p) and (q), why not and why did the government develop the new proposed practice of written questions and answers, teleconference and video conference as opposed to in person hearings; (s) how many video-conferencing centres were (i) planned to be and (ii) were operational to deal with the expected caseload for the first year of the SST and the supporting rationale for the number; (t) if there was no rationale for (s) why wasn’t there one; (u) where were the Prior Tribunals (i) centre locations, (ii) regions served; (v) are there are currently SST video conferencing centres available to those same locations in (u) and if not, why not; (w) what were strategic and operational objectives set for the SST’s first year, (i) were they met, (ii) if not why not, (iii) what impact is there on client service and cost to taxpayers versus the Prior Tribunals; (x) what were the specific required types of training for SST members in 2013-2014 broken down by (i) General Division, (ii) Appeals Division if applicable; (y) did all SST members receive the required training to date, and if not why not; (z) what was the expected and actual amount of training (in hours, days or whatever the standard training units are) and the cost in 2013-2014 for (i) each SST member, (ii) all members; (aa) how many SST members were hired and actively performing their duties at the end of each month in 2013-2014 and year to date, broken down by division SST in general; (bb) how many SST members have resigned or been fired to date and why; (cc) what negative feedback or complaints has the SST received or government received about the SST from (i) its members, (ii) stakeholders, claimants and others regarding the operation and function of the SST since it began operating and, if so, what are the comments or the reference numbers of the internal file that contain that information; (dd) was any audit, evaluation, or review document prepared or conducted on the SST since it became operational and, if so, what was the date and the internal file or reference numbers associated with each; (ee) what is the expected ongoing cost and efficiency savings and the supporting rationale; (ff) if the government did not set specific targets or expectations referenced in (ee), why; and (gg) was any study or report done by the government to justify the creation of the SST and, if so, what are the date completed and any internal file or reference numbers associated with them? |