April 28, 2023

Emmanuel Dubourg, M.P.

Chair of the Standing Committee on Veterans Affairs

House of Commons

131 Queen St., Room 4-10

Ottawa ON K1A 0A6

Dear Mr. Dubourg,

Thank you for your letter of March 28, 2023, seeking additional information in support of the Committee’s study on the Impact of the New Rehabilitation Contract Awarded by the Department of Veterans Affairs on the Role of the Case Manager and Quality of Service Delivery.

Veterans Affairs Canada does not register health care professionals by specific program area. As of October 2022, 283,739 Health care professionals were available to provide services to Veterans through all programs and services that Veterans Affairs offers.

As of March 2023, Partners in Canadian Veterans Rehabilitation Services (PCVRS) has 11,984 Rehabilitation professionals across Canada and this number continues to grow. In comparison, Medavie Blue Cross, as of October 2022, had 7,748 providers delivering medical and psycho-social services to rehabilitation participants.

In addition to the growing number of Rehabilitation professionals available through Partners in Canadian Veterans Rehabilitation Services (PCVRS), we’ve also grown the number of locations from 600 to nearly 800 locations across Canada.

Making sure that our Veterans and their families have the support they need where and when they need it as they make the transition from military to civilian life is absolutely vital. Veterans Affairs Canada is committed to ensuring that Veterans have access to innovative and nationally-consistent Rehabilitation services.

I look forward to receiving the Committee’s report and recommendations. My officials and I remain fully committed to providing support and any available information necessary to allow the Committee to continue its important work.

Hon. Lawrence MacAulay, P.C., M.P.

Minister of Veterans Affairs and Associate Minister of National Defence