:
My name is Sylvain Ricard.
[Translation]
Thank you, Mr. Chair, for this opportunity to discuss our special examination report on the International Development Research Centre.
I am accompanied today by Lissa Lamarche, the principal responsible for this audit.
As you know, a special examination seeks to determine whether the crown corporation's systems and practices provide reasonable assurance that its assets are safeguarded and controlled, its resources are managed economically and efficiently, and its operations are carried out effectively.
Our examination covered the period between August 2015 and March 2016.
Overall, the centre had in place good corporate management practices for governance, strategic planning and risk management, and performance measurement and reporting. However, our examination identified a significant deficiency in the centre’s board of governors' complement. We found that the board did not have enough members to ensure it maintained the statutory quorum of seven members, despite the centre’s efforts to proactively identify to the minister the skills gaps created by the departure of particular governors, as well as potential candidates with the necessary profile. This threatened the board’s ability to validly conduct business, repeatedly putting at risk its ability to fulfill its oversight and decision-making responsibilities.
[English]
As noted in our report's subsequent event section, in June 2016, the announced the appointment of a new chairperson and six new governors to the board. The new board complement of 12 members will help the board ensure and maintain a quorum, and thus validly conduct business.
We also found that there was room for improvement in the centre's management practices. We noted that the centre was inconsistent in integrating project-level activities into corporate-level activities. Specifically, the performance measures it used at the project level did not align with or adequately inform the measurements at the level of strategic objectives. Further, projects did not have clearly defined implementation activities to support the centre's strategic objectives.
We found that the centre managed its research projects and donor agreements well. However, we noted that, for its new area of parallel funded partnerships, the centre was still developing its systems and practices. We found that in engaging with these potential parallel partners, the centre did not have a systematic approach to assessing partners and the risks that it might be exposed to from these parallel partner agreements.
The centre agreed with all of our recommendations and prepared an action plan in response to our concerns. However, because our audit work was completed in March 2016, I cannot comment on any measures the centre has taken since then. The committee may wish to ask the centre's officials to clarify what measures the centre has taken in response to our recommendations.
Mr. Chair, this concludes my opening remarks. We would be pleased to answer any questions the committee may have.
Thank you.
:
Mr. Chair, honourable members, good afternoon.
My name is Jean Lebel, and I am the president of the International Development Research Centre, or IDRC. It is my pleasure to appear before you today on behalf of the centre.
Thank you for the opportunity to discuss the Auditor General of Canada’s special examination of IDRC. This special examination has provided the centre with valuable strategic insights, and we were pleased by the report’s constructive findings. Where the report provided recommendations, we accept them and have a plan in place to implement the necessary changes. I will outline that plan in a moment.
[English]
First, I would like to provide a brief overview of IDRC, including our mandate, our legislative obligations, and how we report to Parliament. This is important within the context of the special examination.
IDRC was established as a crown corporation in 1970. It reports to Parliament through the and is part of Canada’s foreign affairs and development efforts. The centre is required to report to Parliament through an annual report, tabled before Parliament by the minister. The centre also responds to questions from Parliament on an ongoing basis.
IDRC’s vision is knowledge, innovation, and solutions to improve the lives of people in the developing world. The centre’s current five-year strategic plan was introduced in 2015. It guides IDRC’s work through three strategic objectives: to invest in knowledge and innovation for large-scale positive changes, to build the leaders in research for today and tomorrow, and to be the partner of choice for greater impact. These strategic objectives drive the decisions we make on a daily basis about the people, projects, and institutions we support worldwide.
[Translation]
Let me give you a few examples.
In Colombia, research has resulted in fortified potatoes that are more nutritious, produce higher crop yields, and are more resistant to disease.
Other projects are economically empowering women, such as one in India that is connecting women-owned local businesses with global supply chains.
Innovations are improving access to education, such as a project that is using digital tools and resources to improve the accessibility and quality of education for Syrian refugee and host community children.
Those are just a few examples of the new and ongoing projects we support each year.
Regarding the special examination report, its findings confirm that IDRC has in place good corporate management practices for governance, strategic planning and risk management, and performance measurement and reporting.
In total, the report found that 17 of 20 systems and practices met the applicable criteria. Two were found to meet the criteria, with improvement needed. The report found one significant deficiency in relation to appointments to the board.
The report concluded that there were no significant deficiencies in IDRC’s systems and practices for corporate management and the management of research projects and donor agreements.
[English]
The report did make three recommendations. IDRC has implemented an action plan in response to these recommendations.
First, the report found a “significant deficiency...related to the ongoing delays in Board of Governor appointments over which the Centre did not have control.” The report found that IDRC has in place the processes to assess skills and competency gaps in the board, as well as to proactively identify and communicate needs and upcoming vacancies and propose potential candidates to the minister.
IDRC accepts this recommendation. Action was taken to address this issue in June 2016, when a new chairperson and six new governors were appointed through the Government of Canada’s new open, transparent, and merit-based appointments process. I should add that this was the first time this process was used. This brings the number of our governors to 12, thereby ensuring quorum.
[Translation]
The second recommendation is that IDRC should put in place a systematic approach to integrate its strategic direction, risk management, and performance measurement and reporting with the centre’s project planning and monitoring.
IDRC accepts this recommendation. All research projects supported by the centre must speak to one or more of the centre’s strategic objectives, which I mentioned earlier, as mandated by existing centre systems and processes. Failing this, the projects are not funded.
The coordination and reporting of program intentions and results against strategic objectives can always be further improved. IDRC management developed new processes and systems in 2016 that better allow data to be gathered, tracked, and studied against the strategic objectives.
This systematic approach means data can continue to be gathered efficiently over the course of the five-year strategic plan, so until 2020. These changes have been incorporated into the centre’s annual performance report submitted to the board of governors.
Regarding risk, an external assessment was done in 2015 on the centre’s integrated risk management program. The assessment recognized many good risk management practices, but it also identified areas for improvement.
As a result, management drafted an action plan, which was presented to the finance and audit committee of the board of governors in February 2016.
Specifically, the action plan focuses on further strengthening the integrated risk management approach by establishing a more robust methodology, improving the process of identifying risk, and ensuring appropriate communication channels exist.
This work is on track and is expected to be completed by the end of 2018.
[English]
The third recommendation is that IDRC should establish a systematic approach to assessing risk associated with parallel partnerships prior to entering into agreements. We also accept this recommendation.
One of IDRC's strengths is that it can mobilize other institutions and funds toward meeting common goals, thereby increasing the impact of Canada’s aid efforts. IDRC has a rigorous risk assessment process already in place for partnerships where IDRC receives funds from third parties. However, we are more and more entering into what we call parallel partnerships, where we work alongside partners to achieve common goals, but where IDRC does not administer the funds. For example, IDRC and Tim Hortons are working together on the common goal of increasing coffee farmers' ability to adapt to the effects of climate change, based on new research.
Working alongside partners in this way, including the private sector, requires thorough risk assessment. That is why IDRC has recently reviewed and strengthened its parallel partnership risk assessment and authorization systems, processes, and controls. This objective was completed in September 2016.
[Translation]
Mr. Chair, honourable members, I hope you have found these remarks informative. We are pleased with the results of the special examination.
Thank you for the opportunity to be here today, and I look forward to your questions.
[English]
Thank you very much, Mr. Chair.
:
Thank you, Mr. Lefebvre. That's a great question.
In 2015, IDRC had an external assessment of its entire risk management system done.
We reviewed our risk management system. Under our previous system, risks were relatively buried in a countless number of risks that we would add up year after year. Now we have a much more robust method based on a handful of risks. Five were identified and approved by the board of directors.
This is a model that requires constant consideration by the centre's management. The vice-president of corporate strategy and communications is in charge of that, and an executive committee addresses risk management on an ongoing basis.
Twice a year, we conduct a risk assessment, and we evaluate our risk tolerance as well as related mitigation measures.
Although the responsibility falls on the executive committee, all centre employees have to contribute, given the activities we carry out in developing countries.
Our basic approach to projects has always incorporated risk management, but now, we do a much better job of addressing it. That is true for project risk management right through to corporate risk management. It's a continuum that is rooted in a whole. It requires training and involves technical knowledge, such as how to build risk registers and track risks.
It may seem like a lengthy process, but the finance and audit committee considered it to be a robust plan. The committee accepted the plan, which is currently being put in place.
Thank you.
:
That is an excellent question. When I started my mandate as president of the organization in 2013, we were on the edge of getting a new strategic plan. I've been working for 20 years at IDRC. I indicated to the senior management team that it was time to refresh our vision of the future as well as to integrate the best in terms of deliverology and monitoring ourselves against expectations.
For the strategic plan, this is not a glossy brochure. This is not a pamphlet. This is a strategic plan that was approved by the board. It is simple. It is crisp. It is clear. It's for people to be in their office and to know why they are coming to IDRC to work. They all know why. They have this soft spot. They want to make a change in the world. With this document, you can ask almost any employee at IDRC about the strategic objective. The employee knows it's about impact, it's about leadership, and it's about partnership.
How do you translate this? That was in the making as the special examination took place between August 2015 and March 2016. We had just rolled out our strategic plan in April. We were developing the implementation plan for each team with the indicator that fit with the work that they have to conduct and with the strategic objective. Now if you go to the IDRC implementation plan for each of our programming teams, whether it's on agriculture; climate change; maternal, newborn, and child health; reproductive health; economic growth; science, technology, engineering, and mathematics, all of these teams have a quite elaborate set of indicators and targets.
The issue is discussed on at least a yearly basis with the board. In fact, it's discussed on an ongoing basis. We have an annual performance report that is tabled with our board and a report on the progress that we have made on our objectives.
I'll give you an example. On partnership, we have a target to leverage $450 million over the next five years. In the last five-year period, we were able to fundraise $352 million. It's quite ambitious because with the economic turnover, the change of governance and all of this, we need to be nimble and flexible. We need to be able to maintain this relationship with our favoured partners.
Over the first year of the strategic plan, we fundraised $47 million. You say, Jean, $450 million divided by five, that's $90 million a year. You're short on your target. Yes, we are. This is exactly why there is a target. It gives us the opportunity to say, okay, what are we going to be doing now in order to raise our...to pass these...with these partnerships. That then drives some operational decisions, and we might fail to meet the target but we will know why. I think that's why indicators, targets, and delivering results towards measurable impacts are important. I hope we won't fail.
:
On a small scale, through a grant of $200,000, we helped Mexico get DDT eliminated from their malaria control program through the parallel agreement of NAFTA on the environment at the end of the 1990s. The model we used in Mexico that worked with the researcher there was translated for the entire Central America region with the elimination of DDT for malaria control. That's a very good example.
When the Ebola vaccine happened, IDRC had been funding research on emerging and re-emerging diseases for over 15 years. When the Ebola crisis happened, we knew that the Public Health Agency of Canada had the vaccine. The Canadian Institutes of Health Research was ready to fund a vaccine trial. IDRC had the contact in the field in Guinea, and we were in a network with WHO and other agencies with Global Affairs to launch the testing of the Ebola vaccine in Guinea and to get a 100% success rate in eliminating the transmission of Ebola.
Is it over? No, because this vaccine needs to be tested in different conditions under different regimes, and that's the nature of research. That's an investment of $7 million for Canada altogether, I believe, that makes a very big change in the world.
I will give you another example that I don't often use, but one that tells a lot about the work of IDRC. When Nelson Mandela became the ANC chief, he came to Canada—under I think it was the Mulroney government—and asked for help for the transition to an anti-apartheid system without bloodshed. The government asked IDRC what we could do.
We said we would sponsor research with researchers from South Africa who were part of the diaspora or who were in South Africa, to look at the justice system, institutions, government, urban design, and research design. The research system is the same as Canada with NSERC and SSHRC, the granting councils.
Nelson Mandela was elected. Over half of his cabinet was composed of ministers who had received grants from IDRC in their careers. This is an impact for me that we don't measure. We cannot predict this, but the influence it has is still lasting, because any time there's a South African delegation in town, they come to IDRC, and we work with them. We don't interfere with their business, but we provide support in places where they feel there is a need, and our Canadian taxpayers' money makes a difference in the lives of these people.
:
I'm going to give you a very tangible example of a good situation.
For 15 or so years, the centre provided research funding for community-based approaches to natural resource management. Despite being very conducive to success, the initiative was carried out on what I would call a microscopic level, involving a few villages and communities. The research showed that it was very difficult to apply the model to a regional or national level, because the methods and approaches used were not suitable. Furthermore, the civil society sector is doing tremendous work on this front and is much better-equipped than IDRC. Consequently, we gave up completely on that research dimension, having gone through the entire cycle and proven its effectiveness. There were, however, many examples of situations where things didn't work. All of that knowledge was passed on.
We are not involved in setting up aid programs either. That isn't our mandate; rather, it is Global Affairs Canada's. For instance, the department can use the research to shape development plans, and it's doing that more and more.
I'll give you an example. Right now, we are working on the development of livestock vaccines. Livestock animals are often seen as four-legged banks, so to speak, that can help cover education and health care costs. Through a partnership that brings together South Africa, Kenya, and Canada, we are working in Alberta on a vaccine against five common livestock diseases in Africa, one that is resistant to heat and requires no boosters, in other words, one that can be administered in a single dose. The vaccine could be ready in five years. That is the research component. If we want it to have a wider reach, however, development agencies will need to take the vaccine to another level.
You asked me to give you an example of a situation in which we withdraw from a project when things aren't going well.
We withdraw from a project in countries plagued by conflict, for instance, when the safety of the researchers whose work we are funding is in jeopardy.
We also withdraw from a project when research teams repeatedly come up with little in the way of results. We do recognize that, in research, a certain degree of learning has to happen and a group may not meet its objectives. In such cases, we endeavour to figure out why the group failed to meet its objectives, and we try again taking into account what we've learned. We do not tolerate an endless string of failures, though.
In addition, very seldom are we involved in non-research projects. In fact, that's in our risk management plan. It may seem trivial, but our offices receive a phenomenal number of ideas in the course of a year. Some hold tremendous potential, but when we take a closer look, we see that they do not constitute research, and we therefore do not fund them.
That concludes the time for this hearing.
On behalf of the committee, we appreciate you being here today. We very much appreciate that you understand our point regarding the chair. I think we got off to a little bit of rocky start in terms of your response, but you quickly understood where we were going and the reason for our concern. We very much appreciate that understanding.
I would also underscore the remarks of my colleague Mr. Chen, who went out of his way to say that, as these things go, this is a pretty good report.
Oftentimes, it must feel to some departments like it's a no-win situation in front of public accounts because it's never perfect. Given some of the things that we deal with, things can get pretty hairy in this place, but the idea is that we're trying to change behaviour at the end of the day.
Believe it or not, we're not looking for headlines. We use these reports to bring matters to full light. I'm speaking as much to the rest of the government as I'm speaking to you. Our point is to change behaviour.
In a perfect world, we would love to have reports like this get even better every time. There will always be a few things, but in the main, given how harshly we hold people to account who are way off where they should be in terms of how they do things, when we get a department or an entity that comes in and for the most part is doing a pretty good job, that needs to be recognized. That's what we are all about. That's why I wanted to underscore Mr. Chen's comments, who by the way is the newest member of this committee, and quickly understood the culture here and what we're trying to achieve.
On behalf of my colleagues and this committee, thank you so much for your appearance. We will be issuing a report, and if we have any follow-up business with you, you'll hear from us in that regard.
Unless there's any other business to come before us in the matter of this chapter, I will suspend the committee as we prepare to go into our business session.
Thank you again.
[Proceedings continue in camera]