:
I call this meeting to order.
Welcome to meeting number four of the House of Commons Standing Committee on Finance. Pursuant to the House of Commons order of reference adopted on December 2, 2021, the committee is meeting on Bill .
Today's meeting is taking place in a hybrid format, pursuant to the House order of November 25, 2021. Members are attending in person in the room and remotely using the Zoom application. The proceedings will be made available via the House of Commons website. Just so that you are aware, the webcast will always show the person speaking rather than the entirety of the committee.
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Witnesses, you will have the opportunity to make your opening statements for five minutes.
Members, as we get into the questions, if you can pose your questions to whichever witness you would like to answer them, that may make things more efficient and help us through the meeting.
We have a number of witnesses before us today.
From Campaign 2000, we have Leila Sarangi, national director.
From the Canadian Chamber of Commerce, we have Mark Agnew, senior vice-president of policy and government relations, and Alla Drigola Birk, director of parliamentary affairs and small and medium enterprise policy.
From the Financial Transactions and Reports Analysis Centre of Canada, we have Barry MacKillop, deputy director of intelligence, and Dan Lambert, assistant director, intelligence operations.
From the Fondation des artistes, we have Michel Laperrière, president.
Finally, from the Tourism Industry Association of Canada, we have Beth Potter, president of the association.
We will go in the order I followed in the list, starting with Campaign 2000's Leila Sarangi for five minutes.
Go ahead, please.
:
Good afternoon, members of the finance committee. Thank you for inviting me to present today.
As was mentioned, my name is Leila Sarangi. I am the national director of Campaign 2000, a pan-Canadian coalition of over 120 organizations working to end child and family poverty. We take our name from the unanimous federal resolution to end child poverty by the year 2000.
For 30 years we have been monitoring progress toward this promise and putting forward achievable recommendations. We have said for many years that poverty is not inevitable but that it is a choice that is made when policies that keep people poor are implemented.
Unfortunately, we believe that people in need will be left out of the emergency measures before you. Campaign 2000 has been hearing from member organizations as well as people living in poverty who have been impacted. We have been working with them to develop recommendations, which I am pleased to share with you today.
There are three recommendations that I will focus on, and they include CERB repayment amnesty, bolstering the Canada child benefit and making it more accessible, and providing an income benefit eligibility and distribution system for people who are outside of the personal income tax system.
We have many more urgent recommendations. We have outlined them in our national report card, which was released a couple of weeks ago, on November 24, and shared with all of your offices. They include addressing growing inequality; providing income support; creating a $0-to-$10-per-day child care model that meets the needs of low-income families and is secured in legislation; and creating decent work, housing and health care.
Before I get further into my recommendations, I'll quickly set the context as we know it.
We used the latest tax filer data available and found that despite federal promises, strategies and programs like the Canada child benefit, more than 1,313,000 children are living in poverty in Canada. That's 17.7% of all children, but those rates skyrocket for indigenous, racialized or immigrant children, children with disabilities, and children in lone-mother-led families because of the systemic barriers they face.
In our year-over-year analysis we found that only an additional 24,000 children were lifted out of poverty according to the low-income measure, and that at this rate it would take the federal government an additional 54 years to meet its goal to eradicate child poverty.
A riding-level analysis shows significant rates of child poverty in every single riding across the country. Children are also living in deeper poverty, with the average single mother's income being $13,000 away from the low-income measure, and the inequality gap is widening.
The top 10% of families own as great a share of the income as the bottom 50% do. It is these individuals and families who have been disproportionately impacted by the pandemic and the related economic fallout, and there is an opportunity before you to start closing the gaps in our support systems that these folks have been falling through.
Our first recommendation is a CERB repayment amnesty for all low-income people. For us this means the following: Immediately cease pursuing repayment for the CERB and ensure no repayment is sought for the CRB, the Canada recovery benefit, from low-income people.
The CRA is getting ready to send their letters out right now, as they did last December, and we believe this should not happen. Immediately cease treating CERB and recovery benefits as taxable income. This is why they have been interacting with other low-income benefits. Refund all clawed-back benefit amounts and enact legislation to ensure that there will be no future pandemic benefit-related clawbacks for income programs including social assistance, rent subsidies and federal benefits.
Your government has encouraged the provinces and territories not to claw back federal pandemic benefits, but it is doing essentially the same thing with GIS and CCB reductions. Immediately reinstate the CRB at the full amount of $500 weekly until employment insurance is reformed.
Second, the Canada child benefit is known to have substantial positive effects for children in poverty who can access it. Our recommendations there include investing in the base amount so that it reaches those families in deep poverty and extends the pandemic top-ups to all children under 18.
Repeal the section of the Income Tax Act that arbitrarily ties eligibility to caregivers' immigration status. They are considered residents by the Income Tax Act. They pay into the income tax system and often have Canadian-born children.
Remove bureaucratic barriers to prove eligibility for families that are in informal and kinship care arrangements.
Last, there are many people who don't file taxes. They are often low-income, precariously housed, underbanked or unbanked.
In other jurisdictions across the world, there are income security programs that are supported by governments and delivered through trusted charities in communities. There's a large one in South America called Bolsa Familia. These mechanisms are in place informally through our networks here across the country, and the federal government should look to formalizing and investing in them.
This kind of holistic approach that is aimed at closing gaps in our society in a time of emergency will make sure no one is left behind.
At the top of our presentation I certainly want to urge passage of Bill . I think it's important to say a brief word to situate how we see this bill in the context of the Canadian economy, particularly with the fall economic statement coming next week.
Businesses have repeatedly made clear to us that compounding additional uncertainty and burdens on their competitiveness is not an option. Just to name two of the challenges we've heard about in companies, there is the continuing application of the automatic escalator on excise taxes for alcohol products, as well as retroactively applied digital services taxes which would scope in Canadian companies and risk retaliation from the United States. There are many, many challenges I could go on about, but certainly, in a period of economic uncertainty, we are also seeing a very fragile recovery for our members.
Although the macroeconomic job numbers are positive, with employment at 186,000 jobs higher last month than it was pre-pandemic, there's certainly a lot of work to be done. Accommodation and food services employment is still at 16% below its pre-pandemic levels, or roughly 200,000 jobs, according to Statistics Canada's November labour force survey data.
The last piece of context that I think is particularly germane to the discussion about the hardest-hit sectors and the travel and hospitality industries is the public health restrictions that are still being imposed upon these businesses. Provincial rules continue to constrain the capacity of businesses to operate, and certainly no company opened with success predicated on operating at only half capacity. As for tourism, certainly no operator in any of your constituencies would have opened with an assumption for success based on not being able to access foreign tourists as part of their business model.
Canadians continue to face a fairly fluid landscape, it's fair to say, with respect to our travel restrictions. We, unfortunately, don't have clear data to outline how decisions are made. Certainly, while public health is always paramount, I think it's fair to say that the rules remain complex across different modes of transportation, country of departure and length of trip. The current rules do act as a disincentive to travel, which I think means that companies that are in the travel and hospitality space are operating with one hand behind their back.
In the most recent Canadian survey on business conditions, over 55% of the accommodation and food services businesses said that they expect their profitability to decrease in the next three months.
This isn't to go down a deep tangent on issues that aren't related to the question at hand with Bill , but certainly I think it's quite important to help set the context for the discussion on the importance of this bill.
Now I'll turn to my colleague Alla to speak a little bit more to the specifics about the legislation.
Good afternoon, committee members. It's great to be back.
Since early 2021, the Canadian Chamber of Commerce has been calling for a more sector-specific approach to the government's business support programs. While the pandemic has touched all of us in a number of ways, the fact remains that businesses in certain sectors have felt the impacts of COVID more acutely than others. That is why we are pleased to see the next iteration of business support programs include a suite of measures that allow businesses in different stages of recovery to access supports to see them through the pandemic.
With Canada's high vaccine uptake and the adoption of proof-of-vaccine credentials by provinces across the country, many COVID restrictions impeding the ability of businesses to operate at full steam over the last two years have either been removed or relaxed, but as Mark noted earlier, this is not uniform for all sectors.
Businesses are acutely aware that public health measures can be reintroduced at any time, and we need to make sure that they have adequate government support to get through these situations. Bill introduces business support measures that are comprehensive and that provide support for those businesses that continue to have operations restricted as well as for those that are seeing their revenues return.
The tourism and hospitality recovery program provides targeted support for the tourism, travel and hospitality, and arts and culture sectors, while the hardest-hit sectors recovery program provides some relief to businesses in other sectors that continue to see revenue declines of 50% or more. For businesses that do not fall into either of these categories because of revenue declines that are less severe, the Canada recovery hiring program is available to help cover wages if a business's wage bill is higher today than it was in March and April of 2021.
Bill also includes maximum wage and rent subsidy supports for businesses that are impacted by fresh lockdowns in the future, an important measure as uncertainty increases with the emergence of the omicron variant. Ultimately, the most important thing is to ensure uninterrupted support for those businesses that are still struggling. Therefore, we encourage all parliamentarians to pass this legislation without delay. This is also especially important in light of the upcoming holiday season and the previously mentioned uncertainty around the omicron variant.
Thank you for having us here today. We look forward to taking your questions.
:
Thank you, Mr. Chair, for inviting FINTRAC to participate in this panel as part of your review of Bill .
As was mentioned, I am joined by Dan Lambert, my assistant director for intelligence. In respect of the time of the committee, I will do the opening comments this afternoon.
[Translation]
This afternoon, I would like to speak briefly about the intelligence mandate of the Financial Transactions and Reports Analysis Centre of Canada, or FINTRAC, and the valuable role the centre plays in supporting the investigations of money laundering and terrorist financing by Canadian police, law enforcement and national security agencies.
I will also discuss the strategic financial intelligence we produce that enables us to identify new patterns, trends and tactics used by criminals to launder money or fund terrorist activities.
As one of the 13 federal departments and agencies that make up Canada's anti‑money laundering and anti‑terrorist financing regime, FINTRAC is responsible for ensuring compliance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act by specific industry sectors, as well as for generating financial intelligence that will enable Canadian law enforcement and national security agencies to take appropriate action.
[English]
FINTRAC's financial intelligence has been more important than ever as criminals and terrorists have sought to take advantage of the global pandemic to enrich themselves and advance their illicit enterprises. Over the past year, the centre generated more than 320 disclosures of actionable financial intelligence related to the laundering of proceeds stemming from fraud, corruption and other financial crimes associated with the global pandemic. In total, throughout the 2020-2021 reporting period, FINTRAC provided 2,046 disclosures of actionable financial intelligence in support of investigations related to money laundering, terrorist activity financing and threats to the security of Canada.
Since becoming operational in 2001, the centre has provided more than 21,000 financial intelligence disclosures to Canada's police, law enforcement and national security agencies. Last year our financial intelligence contributed to over 376 major resource-intensive investigations and hundreds of other individual investigations at the municipal, provincial and federal levels across the country.
As I mentioned earlier, Mr. Chair, FINTRAC also produces strategic financial intelligence, the goal of which is to inform Canada's security and intelligence community, regime partners and policy decision-makers, Canadians and our international counterparts about the nature and extent of money laundering and terrorist financing activity in Canada and throughout the world. For example, FINTRAC prepared a classified financial intelligence brief early in the global pandemic to help inform law enforcement and national security agencies in select federal departments of the various types of fraudulent activity that was being directed at the Canada emergency response benefit and the Canada emergency business account. This financial intelligence brief was based on 395 suspicious transaction reports that FINTRAC received in relation to the Canada emergency response benefit and the Canadian emergency business account between January 1 and June 30, 2020.
It is important to note that our financial intelligence brief was based on information provided by businesses subject to the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. It is not evidence of any wrongdoing.
For context, Mr. Chair, our financial intelligence brief also highlighted that as of August 2020, 8.5 million unique applicants had submitted 23.72 million applications for benefits under the Canada emergency response benefit program alone.
Following this classified brief, the centre also produced and published a special bulletin identifying increased money laundering risks associated with the global pandemic. These included the laundering of proceeds of crime by counterfeiters selling fake COVID-19 test kits and pharmaceuticals and cybercriminals employing COVID-19 versions of popular phishing and blackmail scams that directed victims to send virtual currency for donations and ransom payments. The bulletin was meant to assist businesses subject to the act in managing their money laundering and terrorism financing risks during the global pandemic.
[Translation]
Since the first lockdown in 2020, FINTRAC has continued to receive and analyze reports, including suspicious transaction reports, and provide actionable financial intelligence to police services, law enforcement and national security agencies in Canada. We are committed to working with Canadian businesses and our domestic and international partners to protect the safety of Canadians and the integrity of Canada's financial system.
Thank you very much.
:
Good afternoon, everyone.
Mr. Chair, hon. members, thank you for the invitation.
The Fondation des artistes has been in existence for over 35 years. Its mission is to provide one‑time financial assistance to local professional artists who are going through a precarious time. It supports all professional artists and artisans, regardless of their age or sector, including actors, singers, musicians, dancers, circus artists, multidisciplinary artists and many others. The support offered is impartial and takes the form of grants. The grants allow artists to meet their basic needs, such as housing, groceries, health care, and so on.
Since self‑employed artists don't have access to employment insurance, the foundation's support allows them to get through a difficult period, hold on to their art and pursue their careers.
As you know, the arts sector is a field where precariousness is omnipresent. The worldwide pandemic of COVID‑19 has, of course, exacerbated this sad reality and has had a strong impact on the cultural world.
While in 2018‑19 the foundation granted some $260,000 in assistance to artists, in 2020‑21 more than $2,750,000 was distributed in emergency assistance. The amounts donated have increased more than tenfold compared to previous years. This represents more than 1,975 donations in the last 12 months alone.
The growing number of artists supported and donations made by the foundation is due to the support of major industry players such as Netflix and WarnerMedia, private foundations, the Conseil des arts et des lettres du Québec and our Jean‑Duceppe fund, not to mention, of course, the establishment of the emergency fund for artists and cultural workers in the performing arts, financed by the Quebec Ministry of Culture and Communications. This fund was endowed with an initial amount of $2 million, which was quickly depleted in just a few months. Fortunately, it was replenished with $3 million in the summer of 2021.
It was based in part on the foundation's excellent reputation that the Government of Quebec supported it with confidence. The foundation's impeccable ethics, sound processes, and ongoing collaboration with government officials have been invaluable in helping artists through this difficult period. Full transparency of procedures has been established through regular reporting, as it should be.
Unfortunately, our funds, including the emergency fund from the Quebec Ministry of Culture and Communications, are now exhausted.
As you know, according to Statistics Canada, entertainment GDP fell by 66% in the first two quarters of 2020. Yet just over a year into the pandemic, it was still 64% of a full recovery. I think you understand that the situation is alarming.
I will be pleased to answer any questions you may have.
[Translation]
Mr. Chair and members of the committee, I would like to thank you for inviting me to appear before you today.
[English]
My name is Beth Potter. I am the president and CEO of the Tourism Industry Association of Canada. I want to thank you for allowing me to appear before you today and for the opportunity to share with you just how important Bill is to businesses and employers in Canada's tourism industry.
TIAC is the national voice for tourism in Canada. We aim to improve its global competitiveness through leadership and advocacy. We represent a broad suite of tourism sectors, and our advocacy work at the national level involves promoting and supporting policies, programs and initiatives that will benefit the sector's growth and development.
Many of you will have heard me say this before, and I will say it until it is no longer true: When the pandemic struck, the tourism industry was the first hit and the hardest hit, and it will be the last to recover. TIAC's top priority is to work to recover what has been lost over the last 20 months because of COVID.
Before the pandemic, in 2019 total tourism spending in Canada hit an all-time high of $105 billion, and it had been growing for years. Fast-forward one year: Total tourism spending dropped by half, down to just over $53 billion in 2020. Fifty per cent of total tourism spending in Canada disappeared in just one year. Domestic spending dropped by 40%, and international spending got decimated by 87%. Total tourism GDP dropped by 50%, and as a result, our industry's contribution to Canada's total GDP dropped from 2% to 1%.
Employment in our industry also saw a significant decline. In 2019 we had 748,000 direct jobs and we supported almost two million in total. One in 10 workers in Canada had a job related to tourism. In 2020 that all changed. The number of direct jobs dropped by close to 30%, down to 533,000. The number of related jobs dropped to 1.6 million.
These stats are not just numbers on a piece of paper. Jobs are a sense of pride to many. It is how they pay their bills and support their families. Jobs in our industry make a mark on this country, our friends and our neighbours.
The pandemic impacted tourism more than any other sector. By December 2020, there were 10% fewer active tourism businesses than there were the previous year. This is more than three times lower than the contraction of the Canadian economy overall, at 3.1%. No sector was spared.
With the recent new variant and increasing testing requirements, as an industry we feel as though we are going backwards. Tourism businesses and the many thousands of workers they employ are still at serious risk today without continued federal support, especially over the winter months, until higher tourism levels are expected to return in the spring. This, of course, is assuming that new variants are kept under control and new infection cases continue to decrease.
Since the onset of the pandemic the industry has effectively lost two full seasons as borders were closed and other travel restrictions and lockdowns were in place. Businesses have faced crippling revenue losses and drained financial reserves and have taken on substantial debt. Without the financial support provided by Bill , many companies simply will not survive the winter, and many more jobs will be lost. It is imperative that the support provided through Bill C-2 be made available to all eligible tourism businesses, including indigenous tourism businesses.
Before the pandemic, I would note, the growth of the indigenous tourism sector was outpacing that in the industry as a whole. I would also highlight that emergency support programs put in place at the onset of the pandemic did not respond to the realities of many indigenous businesses.
We appreciate the support Parliament has already put in place, but as the rest of the economy recovers, the tourism industry continues to deal with changing restrictions and capacity limits, and that is why we have advocated sector-specific support. That said, TIAC encourages the passing of Bill as quickly as possible. We also look forward to working expeditiously with all MPs during this parliamentary session towards the development and implementation of a number of strategies to address other critical issues related to the indigenous tourism sector and the significant labour shortage, and to rebuilding overall traveller confidence. I am confident that by working together over the months and years ahead, we will achieve our mutual goal of recovering Canada's travel economy and regaining our leading competitive position in the global tourism market.
In closing, I wish to express my deepest appreciation for the leadership each of you and your respective parties have demonstrated in support of helping to rebuild Canada's tourism industry. While I've delivered these remarks in English, I would be pleased to answer questions that you may have in either English or French.
[Translation]
Thank you.
:
Okay. Thank you, Mr. Chair.
Through the chair, my question today is for FINTRAC.
Can you elaborate to the committee in what moment FINTRAC first believed that defrauding the original CERB and CEBA was inevitable or at least that there was that potential? I know you met with this committee, the Standing Committee on Finance, in July of 2020, and I know that you warned of the potential.
In your commentary earlier, you mentioned advising as early as January of 2020, but I'd like to get some clarification on when FINTRAC first realized the potential for the defrauding of the programs.
:
Thank you for the question.
FINTRAC started to receive suspicious transaction reports from our reporting entities around the month of June. For the most part, it was really our large financial institutions that were reporting on CERB and a number of benefits that were coming in with certain clients. They would see clients receiving benefits under different names and so forth, so that really tweaked them to the fact that it may be odd and it may be suspicious.
They reported that, as they should, to FINTRAC, given that if it were in fact fraud, the proceeds of that I think would be related to money laundering. When we receive reports like that, we certainly examine them. We do our analysis. If we meet our threshold, we disclose that information to law enforcement, to either the RCMP or the police of jurisdiction or both.
It was around the month of June that several of the banks started noticing these types of deposits and suspicious deposits going into certain bank accounts.
:
Thank you so much, Mr. Chair. I want to thank all the presenters for their excellent presentations.
Thank you so much for your patience while we were voting upstairs.
My first question is going to be for the Canadian Chamber of Commerce. I think it's important for me to just outline a little bit the state of our economy. We have the lowest GDP-to-debt ratio in the G7. Over 106% of our jobs have been recouped. Our business confidence is up. StatsCan has reported that in Q3 our GDP growth was 5.4%. Canadians are saving more. A number of our international credit agencies have reaffirmed our AAA rating.
In spite of all this—and I think it was Mr. Agnew who mentioned this—we know we're not out of the woods yet. We know that the recovery, as we're trying to get out of COVID, is uneven. We're still battling COVID. We know that public health measures continue to restrict our economic activity. We know that the trajectory of COVID and its variants remains uncertain and unpredictable.
As you know, a key part of Bill is moving away from the broad-based supports to more targeted supports. Do you agree with this approach of being more targeted in our supports as we move forward?
:
I think it's an important question.
One of the things I would say, as I think Ms. Potter mentioned in her comments, is that the tourism sector, for example, was the first hit, and it will be the last to recover. It's important that businesses in these sectors have the same ability for support until they're able to get to the point of recovery that businesses in other sectors have reached.
I think that's where other programs, such as the recovery hiring program, can come in for businesses that are doing better and are increasing their workers' hours or wages. They can still see some of that support, but we need to make sure that we're taking a balanced approach with our fiscal management to make sure that we're continuing supports for those that really need it and are able to help those businesses that are recovering to transition away into a better place.
I would like to thank the witnesses for their presence and for their patience. Indeed, today's meeting requires it.
In recent months, and especially during the useless election campaign we went through this fall, the Bloc Québécois insisted on the importance of maintaining certain programs for the sectors of the economy that would have the most difficulty recovering from the pandemic. One of these sectors is culture. Yet, this does not appear at all in Bill , which we are talking about today and which we were all waiting for. There is nothing in Bill C‑2 for self‑employed cultural workers. Several weeks ago, we told the government that this category of workers had to be included in the bill, or we would oppose it. We are told that the government is not able to include them. This is an answer that we find difficult to accept.
I would have a few questions for Mr. Laperrière from the Fondation des artistes.
Good afternoon, Mr. Laperrière. I'm pleased to have you with us today.
How did the cultural industry react when it realized that there was no support for the cultural sector in Bill .
:
For example, we received support from the Government of Quebec in two phases.
The first amount, which was $2 million, allowed us to make 950 donations, all of which were for $2,000, the same amount as the Canada emergency response benefit. Indeed, we determined that the reason the CERB was set at $2,000 was because it was a reasonable amount for a person to feed and support their family. So with that $2 million, we made 950 donations.
We then received a second instalment from the government, this time in the amount of $3 million. So far, we've been able to make 1,400 donations with that money. We still have some money left from that fund that we are still administering, but there is very little left—
Ms. Sarangi from Campaign 2000, I just want to come back to you.
I think the Liberal government has made it very clear that with this bill it has said we're out of the woods on the economic side of the pandemic, with the exception of one or two business categories. Largely, there's no support for workers here. It has said it's not going to leave anyone behind, but I know you talked about a CERB repayment amnesty. You talked about some of the benefit clawbacks that we're experiencing.
I know that in respect to CERB, there have certainly been a lot of allegations, but there hasn't been a lot of quantification about CERB fraud and things like that. Can you let the committee know who some of the folks who are really in distress over CERB repayments are?
:
Thank you very much for the question. I think it's so important that we don't lose sight of the individual community members who are struggling.
I've been receiving emails and phone calls from people from coast to coast to coast. This isn't relegated to one part of the country; this is an issue that is happening across the country in terms of the amount of stress that families are under.
I have had, for example, an email from a single mother out in B.C. who has two children with disabilities. She is on B.C. disability assistance and received the CERB because she lost hours of work. She received a letter last September to say that she needs to provide more information or she will have to pay it back. The amount of stress has led her to suicidal ideation.
This is a theme that I have heard from almost every person who has contacted me. I had a senior contact me from the Northwest Territories. She has been rendered homeless because her GIS payments have been reduced. She is sleeping in her car, and she is a senior in the Northwest Territories.
I have heard from people in Nova Scotia who have been forced to sell their businesses because they're not able to maintain their B & B. They don't have enough money. They've been kicked off their GIS. All their GIS has been clawed back in the recalculation. She is living on just over $1,000 a month, and that makes her ineligible for a provincial financial support program because she's not making less than $1,000. She's making somewhere just above the $1,000 a month. There is nowhere in this country that this is an income that can allow you to pay your rent, pay for medication, pay for food and support your family.
This is causing so much stress to the most vulnerable people in our communities. We cannot continue to let these folks fall through the cracks in our systems.
:
Sure. First of all, just to clarify, with regard to the suspicious transactions we saw and any reference to a criminal organization, there were no criminal organizations actually applying for the benefits. There were some criminals who appeared organized, according to the reporting entities and those that report to us, which means there may have been one or two who appeared to be working together. We didn't actually see organized criminal groups that were doing this, just to clarify that.
Typically, there are a couple of things. One is that many criminals, if they're involved in trying to take advantage of a benefit program like CERB, unfortunately are also taking advantage of many other things. These unscrupulous people are often involved in human trafficking or drug trafficking or any other kind of criminality. In many cases the CERB benefits were referenced in the narrative section, or section G, of an STR, which simply said that the person, over and above other suspicions, also received x number of CERB payments over the course of x number of weeks or months. That was in cases where CERB was referenced in an STR but wasn't necessarily the focal point or the focus of the STR.
In other cases, I guess probably the most typical one you would see is one person who has a bank account and is receiving multiple CERB payments going into his or her bank account under different names, and then that money would be quickly disbursed either through money transfers to someone else or to themselves in another institution, or the money would be taken out almost immediately through cash withdrawals at ATMs, for example. What tended to be the primary indicator was that CERB benefits were going into a single bank account although the benefits themselves were being provided under different names, which would suggest that there were some stolen IDs involved here. Someone would steal other IDs, other credentials from other people, or create fictitious names with fictitious credentials in order to receive the benefits directly into their bank account. Then they would remove that money from the bank account as quickly as they could.
:
We get 30 million transactions a year from our reporting entities: large banks, small banks, medium banks, money service businesses, casinos, accountants. We have nine different reporting sectors that all report to us. The suspicious transaction reports have in fact been increasing over the years. A lot of that may have to do with the fact that we developed some very successful public-private partnerships that have led to the identification of very specific indicators that can then be used by our reporting entities in their monitoring systems to generate the financial transactions that get certain red flags related to things like human trafficking, child sexual exploitation on the Internet, fentanyl trafficking, romance scams that tend to take advantage of the elderly, underground banking and the use of casinos for laundering money.
The transactions and the reporting that we get in terms of suspicious transactions have been increasing. The quality has been increasing. Over the years historically we've done, I would say.... Just over the last three or four years, for example, we've averaged over 2,000 disclosures of actionable financial intelligence to our law enforcement national security agencies and our law enforcement partners across Canada and internationally. Fraud, generally speaking, whether it's a romance scam type of fraud, a 419 fraud or any type of fraud you can think of, tends to be included in somewhere around 30% to 33% of our disclosures. Fraud is always one of the top three predicate offences to money laundering, and there are, as you know, several different types of fraud. It could be anything from email account takeovers to the CERB fraud we are seeing and have seen. Fraud is always, unfortunately, a significant percentage of our disclosures year over year.
I'll come back to Mr. Laperrière, because we had a very interesting conversation earlier.
Mr. Laperrière, I have a persistent concern. Since we realized that the assistance programs for freelancers or self‑employed workers in the cultural sector were coming to an end, the concern is that we risk losing expertise. As we know, self‑employed cultural workers often have expertise and passion. It is very easy to fear that, if they don't receive financial support, many of these workers will migrate to other sectors of activity.
What damage do you think could be done to the cultural industry if help is not offered quickly?
My thanks to all the witnesses who are here to share their expertise with us.
My first question goes to Mr. MacKillop and deals with the very important work that FINTRAC is doing. We in Canada are also very proud that we have some of the highest standards for detecting financial crime.
Mr. MacKillop, you were talking about collaboration. It's very important for the government to put its faith in collaboration, particularly by creating a Canadian agency to fight financial crime.
We are passing bills and establishing standards to ensure that financial companies and banks can quickly detect financial crime or potentially fraudulent transactions. You were talking about red flags, and I found that very interesting. We actually have some of the highest standards. I also know that you took part in the consultations that led to the development of those standards, so my thanks to you for that.
I would like to know what mechanisms are put into motion to immediately advise authorities of potential problems that then need to be checked.
:
Thank you for the question.
Yes, it really is based on collaboration and the relationship we have with the reporting entities, casinos, banks and so on. We work with them closely.
The measures we have put in place include what we call operational alerts. These are documents that describe a problem in exact detail. Our first operational alert was issued in 2016 as part of Project PROTECT, the target of which was financial transactions connected with human trafficking. We not only identified the problem as definitely existing in Canada, unfortunately, we also identified very precise indicators that the financial institutions could monitor. We established those indicators with financial institutions as well as with law enforcement organizations. For example, we had consultations with the RCMP to validate the indicators that we had identified to make sure that they would be useful in uncovering suspicious transactions.
When we issued operational alerts, those indicators were sent to all the entities that, under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, are required to declare certain operations to FINTRAC. They were then able to use those indicators to strengthen their capacity to uncover suspicious transactions and report them more quickly. In addition, it allowed them to provide higher-quality and more detailed information on each transaction. That helps us to collect all the information and to send cases of fraud to our law enforcement partners and cases of terrorist financing to the organizations responsible for national security.
:
Thank you very much, Mr. Chair.
Thank you again to our witnesses for sharing your stories today and for your patience.
Obviously, this is a very important piece of legislation. I was and am very touched by Ms. Sarangi's testimony about those individuals who are food insecure or housing insecure and those individuals who are in the greatest need. That's precisely why some of my colleagues have been questioning some of the issues around potential fraudulent activity with some of these benefits. They are related, because every dollar that we send to somebody who is undeserving, ineligible or a criminal is another dollar that does not go to someone in the greatest need, so these questions are very relevant.
I have two brief questions for our witnesses from FINTRAC.
First, have you been asked to expand upon or complete a more fulsome audit of the transactions after completing your initial sampling and review? Has the government asked you to do any further investigation on the benefits already provided?
:
There have been some enforcement actions, not necessarily.... As I mentioned earlier, unfortunately, the CERB fraud wouldn't necessarily be the only criminal act that may be committed by these criminals. The offence with which they're charged and the offence for which they're prosecuted are not necessarily CERB-related or fraud-related in this particular case.
There has been some enforcement action taken, I believe, in some provinces. I am not privy to all enforcement action that's taken. Typically, I would read it through the media. While my partners are very good at trying to mention us when FINTRAC is a partner in the overall investigation that's taken place, we're not always mentioned, so I don't always see the end result of the intelligence that we provide. However, I do have confidence that my law enforcement partners across Canada are doing their best to do the investigations.
These investigations can be very complex and they can take time, so we may be in a better position in the future to see what types of actions were taken, what types of investigations were successful, and whether or not there were prosecutions.
:
Thank you very much, and through the chair, happy birthday to you.
The impact that this will have is that it will keep doors open. It will keep businesses alive. It will keep people employed. We are looking at a number of businesses, a large swath of businesses, that did not have a great summer as far as revenues are concerned. In fact, this is the second summer that hasn't been good.
We're also looking at businesses in a sector that has been shut down until only recently, and it's one that takes a long time to come back. That's the business events sector. Getting back together, meeting in person, returning to the office and getting those business functions back up and going are the kinds of things that support a lot of our businesses in the shoulder seasons. A lot of those events are not taking place.
Just to give you an example, 3,451 business events took place across Canada in 2019. There were 451 events in 2020, and those 451 took place in the months of January to March, before the pandemic hit our shores. Since then, until about September of this year, that industry has been dark. The lack of revenue and the ongoing low bookings mean we could see an absolutely large layoff of staff and a permanent closure of businesses, which is something we don't want to see.
:
That's really helpful. Thank you, Mr. Agnew.
I've never been wished happy birthday through the chair before, so I appreciate that very much.
Voices: Oh, oh!
Mr. Yvan Baker: There's a first time for everything on this committee.
Mr. Agnew, some members of this committee have suggested that there's help in Bill for businesses only, and not for Canadian workers. My view is that by protecting businesses from bankruptcy, by subsidizing wages, we're actually supporting Canadian workers.
My question to you is this. Through Bill and the programs in Bill C‑2, are we not supporting Canadian workers, and if so, could you describe what you think the impact will be on Canadian workers as a result of the programs in Bill C‑2?
I'll start by expressing some regret that the House business that has caused delays for the committee has made it impossible for the witness from Campaign 2000 to be with us at the moment, and I'll say thank you again to our other witnesses for their availability and their willingness to stick around despite those unforeseen delays.
To the witnesses from FINTRAC, you said that in some of the cases you identified that appeared to involve suspicious activity connected to CERB, one of the indicators was accounts to which people were depositing CERB payments under many different names. I'm wondering about this when we talk about a CERB repayment amnesty for low-income folks. We know that if somebody has stolen someone's identity in order to claim CERB...or in some cases, there were stories about people who went into seniors' blocks and told them that they were eligible—when in fact they weren't—and who were taking a certain amount of their CERB payment as a kind of fee for “helping” them access a government program. I'm using air quotes there because obviously that was fraudulent activity.
Do you believe that a repayment amnesty for low-income folks might help them be more upfront and forthright with government about what happened to them and how it happened, in order to catch some of the real fraudsters who were clearly taking advantage of people?
Perhaps following up, for the chamber and the tourism sector, there are multiple reasons that business revenues may be down. Obviously, of course, the largest contributor would be the current environment of COVID and people's decrease in discretionary spending and travel, but there are other reasons and factors that we haven't spoken about today, and one would be the lack of availability of labour. If you'd like to touch on that, I'd like to give you this opportunity. I know that in my riding there are a number of restaurants in particular, along with other businesses in the hospitality sector, that have had to close or to shorten hours based on availability of labour. If they're not open, it's impossible for them to make revenue, so that would be one factor.
The other would be a government that introduces inconsistent, redundant and confusing rules with respect to travel and the effect that has on decreasing people's willingness to go out and travel or spend money and book to come home. As part of the recovery, I think it's important that we also need to consider the effect that some government programs and rules have on individuals in terms of their willingness to re-enter the travel and tourism markets and to spend money like they did previously.
Could we start with the chamber, if it's easier, and then go to the tourism sector?
:
Thank you for the question.
Absolutely, on labour shortages, we hear this time and time again, and not just in the travel and tourism sectors but across the board in many industries. That probably begets a future study for the FINA committee.
In terms of the travel restrictions, absolutely: It has become infinitely more confusing for people to navigate. I'll be honest. Even for people like me, who are supposed to be following this stuff day in and day out, it is becoming more complicated, because it varies by what country you are coming from, how long you have been out of the country and what your mode of transportation is. I saw a journalist tweet out several flow charts recently—not one flow chart, but several flow charts. We shouldn't have to make it this complicated. We need to make sure the system is as coherent and as science-based as possible. Show us the evidence and then show us the data to justify why the rules are what they are.
I completely agree with what Mark has just said.
There are other things that need to be taken into consideration. Our industry was hit with all of these restrictions, and because of the complete shutdown, the lockdown and the closed borders, we had to lay off an inordinate number of our employees. That has caused some reputational damage. We are now seen as an unstable industry in which to work. We are now going to have do a lot of work to rebuild our reputation as a great place to work and a great place to have a career.
On top of that, you talk about the narrative. Absolutely, we need to look at encouraging Canadians to get back to travelling again. We need to rebuild consumer confidence in travel. One way of doing that is by really encouraging businesses to return to offices. The other way of doing it is having one pan-Canadian system for travel so that we are not causing confusion for the traveller: Once they get into Canada, they're in Canada, and there should not be differences in moving from province to province or from province to territory.
[English]
In my riding of Davenport, I have a huge group of artists and people who work in the cultural sector. I have a lot of heart for them and I'm one of their biggest champions. Now, that being said, this Bill is not intended to actually address additional supports for the arts sector. However, that said, we have made a commitment to the arts sector to provide some additional emergency supports because we know that artists have been disproportionately impacted and we know it's going to take more time for them to come out on the positive side as we try to move through this pandemic. The , Pablo Rodriguez, has committed to developing a plan to support self-employed cultural sector workers, and I've actually held a couple of round tables in my riding with my artists to get their best ideas.
Mr. Laperrière, what recommendations would you have for such a program, based on your experience in supporting artists?
[Translation]
Did you understand the question?
:
Yes, I'm joining you virtually.
I have to start by thanking Julie for the bit of time.
I'll be very brief. I'm going to ask questions of Beth Potter from the Tourism Industry Association of Canada.
It's the first time we've met, and I want to congratulate you on your position. I'm sure you're sick of hearing people say, “We'll all miss Charlotte Bell forever.” It was a tragic loss, but I'm sure you're going to do an excellent job.
My question is this. I have a lot of tourism industry people in my riding, and they all support this bill and want to see it passed. However, it's not adequate to meet the challenges of the tourism industry right now. For instance, there are different rules if you're coming into Canada by ground rather than by boat. There are different rules such that you can get rent help, but you can't get wharfage help if you happen to be the kind of business that relies on taking people out on the water. There's so much more that needs to be done for the tourism sector.
I want to give you some time to suggest some of the other things that we, as members of Parliament, should be looking for to help.
:
Thank you so much, Ms. Potter.
Ms. May, thank you for joining our committee for our third and last round with these witnesses.
On behalf of all the members of the Standing Committee on Finance, all the staff, all the interpreters and everybody here, thank you very much for your testimony. We thank you for what you do, and all your members. We are hopeful that Bill will bring the supports that are required by industries that have been very hard hit and hurt. Thank you very much.
That concludes our meeting for today.
We are adjourned until tomorrow at 11 a.m.