:
I call this meeting to order.
Welcome to meeting number 23 of the House of Commons Standing Committee on Industry and Technology.
Pursuant to Standing Order 108(2) and the motion adopted by the committee on Friday, April 8, 2022, the committee is meeting to study competitiveness in the context of small and medium-sized enterprises.
Today's meeting is in hybrid format, with some members in the West Block, in Ottawa, and other participants on Zoom.
Those who are here in Ottawa are familiar with the health rules in effect and must therefore conduct themselves accordingly.
I'm very pleased today to welcome to the committee witnesses who have valiantly and graciously agreed to join us on this magnificent Friday afternoon. I thank them very much for being here.
We have, as an individual, Jennifer Quaid, Associate Professor and Vice-Dean Research, Civil Law Section, Faculty of Law, University of Ottawa; from the Automotive Industries Association of Canada, Jean-François Champagne and Steve Leal; from the Canadian Health Food Association, Aaron Skelton, President and Chief Executive Officer; from Canadian Manufacturers and Exporters, Matt Poirier; and, lastly, from the Mississauga Board of Trade, Trevor McPherson, President and Chief Executive Officer.
I wish to inform the members who will be asking questions of the fact that Mr. McPherson will have to leave us at 2:00 p.m. Consequently, if you have any questions for him, ask them first.
Without further ado, we will begin with Ms. Quaid.
Ms. Quaid, you have the floor for five minutes.
:
Thank you very much, Mr. Chair.
[English]
I will deliver my remarks in English; however, I am happy to respond in French as well.
[Translation]
Good afternoon, everyone.
My name is Jean-Francois Champagne,
[English]
I'm the president of the Automotive Industries Association of Canada or, as we're also very well known, AIA Canada.
I’m joined today by Steve Leal, an AIA board member and the president and CEO of Fix Network, a global leader in collision, glass and mechanical repair services operating over 2,000 points of service worldwide.
AIA represents Canada’s automotive aftermarket industry, an essential service industry that includes the manufacturing of replacement parts, distribution networks, and service and repair shops. We are responsible for keeping Canada’s 26 million vehicles on the road in a safe condition. Our industry almost exclusively comprises small and medium-sized enterprises.
I'd like to focus my comments today on two key issues: competitiveness and labour shortages. While this may be the substance of my remarks, we're happy to answer other questions the committee members may have related to the items being covered in this important study.
Canada’s automotive aftermarket industry punches well above its weight when it comes to its economic impact. We employ nearly half a million Canadians and we contribute $32 billion annually to the economy.
Independent repair shops are in every riding across Canada, with nearly 25,000 facilities across the country. That would compare to about 4,500 automaker-authorized dealerships. These independent shops ensure that Canadians in every community—including small and remote—have reasonable and timely access to essential repair services for their vehicle.
Despite a healthy number of employees working in the sector today, our members are worried about labour shortages and skills shortages. The need for qualified automotive service technicians vastly outpaces the supply. Automotive service technicians are one of the top five most in-demand trades in the country. To keep pace with the current demand for labour, in four years Canada needs to certify 11,000 apprentices.
Further, new technology in vehicles is creating a skills shortage. Modern vehicles are essentially wirelessly connected computers on wheels and are serviced very differently from their predecessors. To service them, automotive tradespeople need new skills and competencies. This is particularly true when it comes to electric vehicles, which require skills related to high-voltage systems and things such as battery removal.
Skills training systems that exist today are not flexible and responsive enough to keep pace with emerging vehicle technology. Industry, with government support, can help raise awareness about how technology is changing the type of work that automotive tradespeople do. This in turn can help attract more students to the industry at a younger age and more people from non-traditional groups, such as women and new Canadians.
Collaboration can also allow for more training that bridges the gap between what workers need, such as up-to-date equipment and tools, and what the current training system offers. AIA has been working with governments and post-secondary institutions to provide this support, and I would be happy to cover this in the Qs and As more specifically.
We have people challenges, but we also have a policy challenge that has yet to be addressed by parliamentarians, and that is providing consumers with the right to repair their vehicles at the auto repair shop of their choice.
Vehicles are increasingly becoming like cellphones, connected wirelessly at all times. Every new vehicle sold in Canada generates copious amounts of data on how the vehicle is performing. Increasingly, the ability to service a vehicle depends on an auto repair shop's having access to this data. Currently, automakers—not vehicle owners—are the owners of the vehicle data. If our industry is to remain competitive, automakers should be required to provide access to this data so that consumers can continue to choose where they get their car serviced. Without intervention, automakers will continue to control the terms through which independent auto repair shops access necessary data. This means potential shop closures, compromising thousands of jobs. For the consumer, it means limited access and higher costs.
The current voluntary agreement between automakers and the aftermarket works well for traditional cars, but not for modern vehicles. Consumers need to be protected by legislation to reflect this new reality. More importantly, you should know that 83% of Canadians agree that automakers should be required by law to share data with independent repair shops.
If you want an example of why we need right to repair legislation in this country, let's look no further than EVs—electric vehicles. The government has made it clear that accelerating EV purchases is a major priority in order to help reduce emissions. Right now, our businesses would struggle to service EVs, as the automakers have made it increasingly difficult for our shops to access the data needed to do so. EV adoption, particularly on the scale desired by government, simply will not happen unless our businesses are able to service these vehicles.
Lawmakers around the world have recognized the importance of the right to repair, including legislation that gives consumers the right to repair their vehicles. Canada cannot afford to be left behind. Government must act quickly to advance right to repair principles through forthcoming legislative efforts. Addressing these issues will allow our small and medium-sized enterprises to remain competitive and to continue to serve as the primary provider of essential services for vehicle repair for Canadians.
Thank you for your time. I'm looking forward to answering your questions.
[Translation]
Thank you.
:
As the president and CEO of the Canadian Health Food Association, I can tell you that our sector and membership are defined by small and medium-sized businesses that are dedicated to providing Canadian customers and consumers with natural, organic wellness products that help to promote their families' health.
Our manufacturers, distributors, wholesalers, importers, and retailers are in almost every community across the country. In total, there are over 2,800 retail stores selling natural health products, organic food, and wellness products in Canada, the vast majority of which are small and medium-sized business owners.
As we know, health is a top priority for Canadians. In this context, a national survey we conducted found that 73% of Canadians used natural health products. I'll let that sink in for members: 73% of your constituents are using our products to promote healthy living. In other words, we are an important part of how Canadians maintain their health and well-being.
While we may be small and medium-sized businesses, collectively natural health products contribute over $3.7 billion to the Canadian economy. Our members are very proud to employ over 55,000 Canadians across this country. I thank you for studying small and medium-sized businesses, as it is critical that parliamentarians understand the challenges our businesses face and the opportunities that lie before us.
Today, I want to highlight two critical federal government files that are of concern to our members. One is a significant missed economic and growth opportunity, and the second is an overburdening regulatory shift.
On the opportunity side, I'd like to highlight the slow movement of the government to recognize CBD as a natural health product. CBD is the part of cannabis that does not get you high, and potentially has a slew of therapeutic benefits.
Since the laudable legislation of recreational cannabis, the sale of CBD products is only through recreational cannabis stores or through medical access with a doctor's note. This makes no sense, as CBD, when sourced from a plant, is natural and, as a raw material, should belong under Canada's established natural health products regulations. It is worth noting that regulating CBD as a natural health product was one of the options identified by the expert committee created to advise the government on how cannabis products should be regulated.
The federal government has been inexplicably stalling on CBD policy, resulting in a missed opportunity to create jobs and growth. This prevents natural health product businesses from capitalizing on the demand for CBD health products and, most importantly, is allowing an illicit market for CBD health products. Canada cannot ignore the economic opportunity presented by a CBD health product market. We urgently need to capitalize on our first mover advantage to the emerging global CBD market.
Clearly, Canadians want safe and effective CBD products, and Canadian companies want to innovate and create jobs by providing a safe and effective product to consumers. It is the government that is standing in the way. In fact, a report from the Institute of Fiscal Studies and Democracy identified clear economic benefits of a CBD health product market.
The second issue is the government proposal for changing how self-care products are regulated. Our members are very concerned by the approach proposed by officials. These changes are being presented to industry with a piecemeal approach that will result in extensive financial costs and disruption to the entire supply chain at a time when the economy needs to recover from the impact of COVID-19.
What are the consequences of this piecemeal approach? They are unnecessary financial strain on small and medium-sized businesses, higher prices on products for healthy families, a decline in product selection, and an increased environmental footprint, all things that I believe we can all agree should be avoided.
Thank you for your time today. I'd be happy to expand on any of these issues during member questions.
I wish you all a good afternoon.
[English]
It's my pleasure to be here on behalf of Canada's 90,000 manufacturers and exporters and our association's 2,500 direct members to discuss the state of Canada's small and medium-sized enterprises.
The manufacturing industry is 10% of Canada's GDP, produces two-thirds of Canada's value-added exports and employs 1.7 million people in high-paying jobs across the country. Our association's members cover all sizes of companies, but the majority of them are SMEs. Actually, most of Canada's manufacturing companies are SMEs.
Canadian Manufacturers and Exporters, or CME, has long been an advocate for addressing SMEs' various challenges. What differentiates CME from other associations, however, is our fundamental belief that the policy of the government should be to grow SMEs into large companies. Current government policy is not designed to achieve this end, but rather to keep SMEs small. In fact, 75% of Canadian manufacturers are small companies with fewer than 10 employees. In the U.S., just 58% of companies have fewer than 10 employees. While all companies start out small—and there's nothing inherently wrong with being small—size does limit a company's ability to attract workers, invest in automation or green transitions, expand production lines and export. SME labour shortages and supply chain disruptions are two areas that illustrate how our disproportionately high rate of small companies acts as a drag on Canada's overall economic competitiveness.
Take labour shortages. Manufacturers big and small are struggling to fill vacancies, and all this is happening even though manufacturing is one of the highest-paying sectors in the country, but the smaller your company and the more in need of specialized labour it is, the bigger the recruiting challenge. In such tight labour markets, not being able to pay top dollar limits you even further. My main message here is that an SME manufacturer struggles more than larger manufacturers in getting the workers they need. This, in turn, restricts their business potential and hurts Canada's competitiveness.
The second challenge is supply chain bottlenecks. Manufacturers are still struggling with disruptions. Again, the smaller your company is, the more pain you feel on the supply chain front. According to a CME survey, nine out of 10 manufacturers report encountering supply chain issues. The added challenge for SME manufacturers with supply chains is their lower position in the pecking order for critical components. We currently have a situation in Canada where a company can have an increase in customer orders and a workforce ready to go but nothing to build because they're waiting on parts, parts their larger global competitors had less trouble securing. Again, because our proportion of SMEs is bigger than in other countries, these problems ripple through the entire economy and hold us back.
I'm happy to expand on these labour and supply chain challenges in more depth in the Q and A, but for now, how do we help alleviate these challenges and grow our SMEs so that they can avoid these structural problems in the future?
First, plug our labour shortage issues through immigration. Pandemic backlogs must be addressed, and we encourage the government to dedicate all the resources required to do that. We also must speed up the introduction of the trusted employer stream to the temporary foreign worker program. In time, we need to aggressively increase our intake targets to 500,000 per year in the economic stream alone. We need workers.
Second, provide financial assistance to manufacturing companies still feeling supply chain disruptions. Because our manufacturing companies are on average smaller than our global peers, we are lower on the priority list when it comes to getting short-supply parts like microchips. We need to correct for this uniquely Canadian problem by bridging our manufacturers through these parts shortages.
Third, make our policy to grow SMEs into larger firms. Tax reforms that cut costs to business and change incentives to reward growth rather than company size are the first step. Implementing a patent box regime to foster commercialization of patents is the next step. Finally, provide more support to SME manufacturers, and accelerate the adoption of automation and green technologies. By increasing the competitiveness and the scale of the manufacturing sector, we can better produce needed materials at home and reduce our reliance on foreign suppliers. While in the short term we must address the many challenges facing SMEs, our long-term strategy must be to grow these companies.
Thank you again for inviting me. I look forward to the discussion.
:
Thank you very much, Mr. Chair and members of the committee.
On behalf of the Mississauga Board of Trade, thank you for the opportunity to appear before you on this very timely study on labour shortages and productivity issues faced by our small and medium-sized enterprises. I would particularly like to acknowledge MP for inviting us to be with you today.
Since 1961, the Mississauga Board of Trade has been the voice of business in Mississauga, with close to 1,000 members in virtually every sector of the economy. Mississauga is truly one of the most diversified urban economies in Canada.
The city of Mississauga is home to Canada's largest international airport, Toronto Pearson, and as such contains most airport employment zone businesses, serviced by most of the 400-series highways and both CN and CP rail lines. Mississauga, in many ways, is the goods movement and supply chain capital of southern Ontario, if not Canada as a whole.
Committee members will appreciate that labour challenges have long existed, well before the COVID-19 pandemic, and have simply been exacerbated by this situation. While there is no magic bullet to solve our labour shortages, which exist in both skilled and unskilled labour, the government should work closely with industry to consider new programs around training and supports, as well as worker-focused immigration policies, and work with the provinces, territories, and professional and labour associations to provide for better recognition of foreign-trained credentials and an efficient pathway for newcomers to bring their relevant skills and experience to where they are needed most in the labour market.
Regulatory burdens and bureaucracy also play a role in the difficulty in recruiting and hiring new employees. The Mississauga Board of Trade sponsored a resolution before the Canadian Chamber of Commerce a couple of years ago, calling for an expedited review of the national occupational codes to ensure these match up with the realities of the job market today in Canada and the need to include new categories to keep up with industry demand, technological advancement and an economy in transition.
There has been much in the news lately concerning supply chain issues, both within Canada and around the world. As a major logistics hub in southern Ontario, we know first-hand from our members about this very significant challenge. Some of this, of course, is the marketplace functioning, with impacts on production and transportation of goods stemming from a wide variety of reasons. However, government regulations and how agencies like the CBSA, Health Canada and others operate can have the effect of slowing down effective and efficient goods movement and should be constantly reviewed by the government.
Of course, current levels of inflation are a significant concern for the business community, and small and medium-sized enterprises specifically. For many of these firms, the impacts of the pandemic are far from over, as they struggle with all kinds of cost pressures on their businesses, not to mention the significant levels of debt that has been incurred as a result of the COVID-19 pandemic. The government should look closely at its own fiscal policies to ensure it is not adding to inflationary pressures through the impact that taxes, fees and other charges have on the cost of virtually everything.
We often talk about a competitive Canada that can compete and win in the global economy. There is much truth to this, and Canadian companies are agile and adaptable. At the Mississauga Board of Trade, we promote trade diversification and expose our members to opportunities in markets where Canada has a competitive advantage. Canada's free trade agenda should be applauded and aggressively promoted so that we see more Canadian companies successfully competing with the best in the world.
We would encourage the government to review, modernize and update the Competition Act, the Privacy Act and any other regulations that hinder an open and competitive marketplace or permit frivolous cases to be brought forward by competitors. Together with a competitive tax regime, this would also position Canada to better compete with other developed markets for foreign direct investment, which in turn brings new business opportunities to thousands of small and medium-sized businesses across the country.
There is no question that the federal government stepped up to support small and medium-sized businesses and their workers throughout the COVID-19 pandemic. However, I would be remiss not to emphasize that we are now in the so-called financial long COVID phase of recovery, and government must recognize the significant challenges businesses will undoubtedly face with debt repayment and a prolonged period in returning to pre-COVID-19 business levels in many sectors of the economy.
Again, thank you for the opportunity to address the committee today. I look forward to the question session.
:
Thank you, Mr. Chair and honourable members of the committee.
My name is Jennifer Quaid, and I am an associate professor and vice-dean for research in the Civil Law Section of the University of Ottawa. My fields of expertise are corporate criminal law, competition law, anti-corruption law, business law and general criminal law.
I am very pleased to be appearing before you today to discuss competition law as it relates to SMEs.
I will begin by briefly providing some general competition law background. I'll be switching between English and French during my remarks. I hope that isn't a problem for anyone.
[English]
I would like to focus my remarks on the ways in which competition law and policy relate to SMEs. In doing so, I will discuss the current amendments that have been put forth in the first budget implementation act and how these may affect SMEs. I will also touch on the importance of broader reform to competition law and policy and the importance of integrating competition policy into a larger, transversal approach to economic policy.
Competition policy is a part of economic policy and as such should operate in tandem with other policies across departments and agencies in the service of Canadian society as a whole. At present, competition policy, particularly the specific framework of rules that form the body of competition law, the act and its legal interpretations, has developed largely as a distinct field. It has tended to have a small footprint, erring on the side of lesser intervention rather than greater. It is built on a foundation of neoclassical economics, which assumes that in general market capitalism should be left to operate with as little intervention as possible. I am generalizing here. Where an intervention is required, it should be as minimal as possible, to address the worst of anti-competitive effects that could have been or might be caused.
There are a couple of things that characterize competition law that are germane to the work of this committee.
First, the purpose of the act is not competition for competition's sake. The guiding principle is that competition is the best way to generate certain desirable benefits in society. These desirable benefits are identified in section 1.1 of the act. Other experts who have appeared before you have spoken about these benefits. There are four of them: promoting the efficiency and adaptability of the Canadian economy, expanding opportunities for Canadian participation in world markets while at the same time recognizing the role of small and medium-sized enterprises, ensuring an equitable opportunity to participate in the Canadian economy, and providing consumers with competitive prices and products.
There is much debate about the purpose clause and which goals are or are not identified in it. At this critical juncture in the digital transformation of society, the time is right to take a hard look at the purpose clause. Is it, as some have argued, an arbitrary and unworkable collection of aspirations that are largely incompatible? Does it identify too few goals? If so, what other goals should it expressly include? Would it be better to create a single statement oriented to the public interest or, as others have argued, should we just fall back on economic efficiency?
I won't go over what other experts have talked about in terms of the debate over the purpose clause, but I think it's very important to consider the context of SMEs in the larger discussion about competition policy.
The second point that's germane to SMEs in particular is that the Competition Act is a law of general application. This is typical of the drafting style we use in Canada. It is also characteristic of legislation that applies to business entities. However, the practice of using general rules tends to obscure important structural differences and economic realities of SMEs versus larger business entities. The sheer range and variation in models of business organization mean that rules intended to apply equally, because they are the same for everyone, in fact produce profoundly different effects.
I would be happy to expand on this in the question and answer period, in particular in relation to the proposed amendments to Bill .
[Translation]
There is a third crucial point, and it relates to the previous one. The digital transformation is having significant impacts on business practices, business models and corporate growth and innovation strategies.
However, SMEs are experiencing the digital transformation in a different way than large businesses. Without meaning to overgeneralize, it is important to acknowledge that, as in situations of asymmetrical power between consumers and businesses, there is also an imbalance between SMEs and global-scale businesses, particularly those that control online platforms and develop information technologies that are necessary to access e‑commerce and digital markets.
The concentration of power in the hands of a small number of private actors, together with significant deficiencies in the framework governing the various aspects of the economy and society that we characterize as digital—a framework that embraces privacy law, data protection law, interoperability issues, the use of artificial intelligence in a growing number of fields and the impact of social media—create a situation in which access to economic participation may be restricted or subject to conditions that are onerous and even exclusionary for SMEs.
I would like to comment briefly on Bill . I will do so as quickly as possible, but I'll be happy to address these issues in greater detail if you wish to know more about them.
It is important that you pay particular attention to the amendments being proposed, even though the budget process is quickly moving ahead. These proposals, which could well be adopted without change, will have a major impact on SMEs.
To put it bluntly, there can be no doubt that the proposed amendments to the Competition Act would effect substantive changes. They may be appearing in a budget bill, but they are set forth with the clear aim of starting a reform of business law.
According to the government's statements, division 15 of part 5 of the budget bill is only the first draft of a two-part reform. Division 15 constitutes the preliminary phase. The second phase, for which we do not know the timeline, will be preceded by a public consultation designed to survey every party interested in the role of competition policy in the 21st century, particularly with regard to the digital transformation of the economy and our society.
Of course, I have much more to say on these matters, but I'll stop here with regard to this part. However, I would like to provide a brief enumeration of the amendments proposed in this bill.
Eight changes are here proposed. Four of them are widely expected, since Minister Champagne and Commissioner Boswell have expressly referred to them in public statements in recent months.
The amendments are as follows: the addition of a provision creating an employment-related conspiracy offence; an amendment of the maximum amount of certain fines and administrative monetary penalties; the addition of a clause providing that the use of drip pricing constitutes a false and misleading representation that could result in criminal or civil prosecution; and the creation of a right of private access to the Competition Tribunal to remedy an abuse of dominance.
However, there are four more amendments. Although they are not entirely surprising, we didn't necessarily expect to see them immediately in a budget bill. They are as follows: amendments to sections 78 and 79 respecting abuse of dominance, particularly what constitutes conduct that may result in a proceeding instituted by the Commissioner; the addition of factors to be considered in determining the prevention or appreciable reduction of competition simultaneously affecting the provisions on abuse of dominance, amalgamation and civil collaboration; the addition of a general anti-avoidance provision in the notice of amalgamation process, which may be of less interest to the committee; and amendments to the power to order production of documents under section 11.
According to the government, there is a consensus on most of the proposed amendments, at least among those who have publicly stated an opinion, particularly as part of the consultation that was conducted by Senator Wetston, in which I took part.
[English]
This allusion to consensus suggests that the inclusion of these changes in the budget bill should not be of great concern, as few will disagree with them.
I could not disagree more.
While the Competition Act is in need of reform—and urgently—for reasons related to SMEs as well as the economy in general, the budget bill process is unlikely to be conducive to a thoughtful reform, even on those issues that some may consider low-hanging fruit. It is important to modernize the act, but if we do it poorly, without consideration of the bigger picture as well as the technical nuances, we risk simply changing the law without making competition policy any better.
I have two more points, and then I'm finished.
I just want to highlight that there are two modifications in this law that concern me greatly. The first is the creation of the wage-fixing offence. I'm happy to go into detail about why I think it's highly problematic, especially for SMEs. The second is the matter of the penalties that have been modified and the use of scalable penalties but in a very limited fashion. Here, I think there was an opportunity lost to make the act more aware of the differences between sizes in enterprises.
I will close by reiterating the importance of competition policy reform and that we need to do it well. This requires consultation from a plurality of stakeholders, notably owners of small and medium-sized businesses and all the people who are affected by this sector or who participate in this sector of the economy. We need to identify what values matter to us and what principles matter to us. Then we can decide how to change our competition policy. Half measures are simply not going to do it.
Thank you. I remain at your disposal for questions.
:
It would be my pleasure.
Before I start going through this, because it can sound very lawyerly and picky, I think it's important to preface it by saying that I think we do need to address the protection of workers and we do need to think about the impacts of the ways the new economy plays out for them, particularly some structural effects that are affecting workers. I just believe that creating a wage-fixing provision is not going to contribute to that.
What worries me is that wage-fixing is being offered and being explained and justified as a way to protect workers, and the subtext, I believe, comes from the removal of the hero pay that was coordinated between the large grocery players back in 2020. That's a situation that's pretty unusual in terms of the typical kinds of cases that are looked at as wage-fixing in the United States, which is pretty much the only place that does treat wage-fixing criminally, and it's very recent, actually.
I guess my concern is that the criminal law was not designed to deal with unequal bargaining power or unfairness, and what is being criminalized is agreements among employers—not a term that is defined—with regard to fixing wages and with regard to the “no poaches”, which is limiting mobility. The way it does this is that it simply says that those practices in and of themselves are not a problem—so having low wages or restricting mobility is not really the problem—but it's just agreeing about it.
The difficulty, even if you accept that we want to go after employers who agree to do things together, is that the criminal law is not a remedial type of statute, so victims of criminal behaviour have a very small stature in the criminal law process. I have done a lot of research in corporate criminal liability, which is likely the area of law that will be brought into play, because many employers are “organizations” within the meaning of the criminal law. There, in terms of crafting restitution orders or corrective measures, there is very little evidence that there's going to be creativity, even though those powers exist, and if it's just a matter of imposing a big fine, I'm not sure that achieves much for workers.
I will tell you what my primary concern is for small businesses, however: It's that these criminal provisions look like they're there for big companies, but the reality of criminal law enforcement against companies in Canada under the Competition Act—except for large international cartels, which are led by the United States, by and large, and then we come in and tag along at the end—is that they're brought against smaller enterprises. I worry that in fact the practical impact of this provision is that the most likely cases that might be brought are against small and medium-sized enterprises, because it won't be possible or it will be a lot harder to bring cases against larger enterprises.
There are also a host of technical problems with this provision, but I think my central concern is that this should be dealt with by labour law. I don't understand why we think criminalizing a tiny bit of conduct is going to do much to help workers. Rather, it injects substantial uncertainty into section 45. In the unlikely event that prosecutors actually apply it—because I think they will have all kinds of good reasons to stay away from this provision, largely because there are so many undefined terms and so many weird things about it—I worry that it's not going to be applied against the types of employers that maybe the public has in their imagination.
I'm happy to go on, but I think that's probably enough.
Thank you, Mr. Lemire, for such kind comments. This is a great committee to spend a lot of time on. It's very good. It's also in really good hands right now. For all of the time I've been here, the last number of years we've had in this committee, this has been a lot of fun. I just wanted to say that, because there are times when Parliament doesn't seem to be working, but it's really working well here. My thanks to Mr. Lemire and the rest of the committee here.
I'm going to move to Mr. Leal and Mr. Champagne, because we're talking about a lot of issues here, about shortages in labour and otherwise. Twelve years ago, I introduced a private member's bill on the right to repair. It eventually became a voluntary agreement. It did actually pass through Parliament to the final stages and then it was withdrawn. At that time Mr. Clement was working together with the industry and the association, and we created a voluntary agreement, but it's 12 years old. It also had the weakness in it that EVs and digital data were just emerging at that time. We kind of knew that the agreement would have to have some type of modernization and that there would be challenges with the digital work.
What gets lost a little bit in the discussion is that people view it as just personal vehicle fixing, which is obviously paramount to consumer choice and all of the labour you mentioned. However, it also involves other vehicles, like ambulances, police cars, fire trucks and other equipment that's necessary for our economy to function. If we lose some of the service providers we have, we're going to have massive gaps that will cause further labour instability and labour market inactivity, because there won't be those professionals around to work on those vehicles.
Perhaps you can touch on that, because I don't think it gets a lot of attention.
:
Hey, everyone. For me, I'm hoping that at some point in time you guys use one of our services or franchisees from Fix Auto, ProColor or Speedy Auto Service.
On the automotive perspective, for us, when I hear everyone talking about the competition and small business, we're a franchise system. We represent small and medium-sized businesses. I'm one of the big believers. For me, I started with one garage. Obviously, I've grown it now to the point where we have over 2,000 locations, but mainly franchises.
For us, on the right to repair, as you call it, from 12 years ago, we didn't have connected cars like we have today. If you can imagine, these cars are connected. It touches on more than just the right to repair the vehicle. Also, if everyone can imagine, the ecosystem touches so much more. On the collision side, if you get in a car accident, the data from when you were in the car accident, all the way back to the insurance company, the whole ecosystem's being digitized. The right to repair information of this vehicle becomes critical, not for just repairing the vehicle. It actually comes from the insurance companies on how they regulate for insurance premiums. Also, at that point, the OEs are the gatekeepers of all this data. If I can't fix the car, I don't own the data and the customer doesn't know what data we're capturing on him. You're turning over a lot of what I call knowledge and power of that data.
Data today is like the new oil in our industry. The data they want to capture is worth a lot of money. If we as a government leave it so open-ended, not just on the ability to fix a car.... You can imagine that everyone's familiar with some of these progressive OEs. The CASIS old agreement only involves the traditional manufacturers, but you have companies like Rivian or Tesla. They're connected cars. They're electric vehicles. If I have a Tesla up in Thunder Bay and I get into a car accident, for example, am I going to tow it all the way to Toronto to get it fixed? At the end, premiums go up and then that affects every single consumer paying for that non-ability to get the data. These cars are connected. You can't fix it. They can actually update software and do things without our even knowing.
I think the whole ecosystem on the connected vehicle, the mobility of a car, is something that created a new ecosystem that I think the Competition Act and certain things don't look at to make sure it's fair for everyone and that we have fair competition for everyone to access the ability to train to repair these vehicles. If we can't get access to the information, it's going to be hard for us to fix.
:
Thank you sincerely for that question. I believe you've asked the right question.
We need to ask it more broadly. What do we want to do? What's our place in this new economy, this new society, which is now characterized by all kinds of things that everybody's talking about? The word “digital” is everywhere, but it's more than that. I won't go into the details, but I'm sure you understand that it's a much more complex phenomenon.
I believe that Canada is lagging behind in several ways. It's lagging mainly because the conversation that's required on this matter has not yet begun.
That's why I mentioned that we needed a transversal approach to address digital issues. The economy is digital. Society is now connected. We can't distinguish between the two or look at them in isolation. I believe that's the first phase.
People like me who work in the competition field, and also elsewhere, are impatiently waiting for the beginning of consultations on the modernization of the Competition Act. Canada needs to know what its values are, what its principles are and what it is going to build this architecture upon. Only then can we act.
The Europeans have done some thinking about it. They are very strong on human rights, and human dignity. They are very keen on individual consent and autonomy. All their legislation and all the rules… There is legislation on digital markets, digital services, artificial intelligence, the data act, in addition of course, to the European Union’s General Data Protection Regulation. This provides an umbrella under which all these types of legislation can be organized.
It's important to point out that the Americans have adopted a different approach. Canada has several points in common with them, including the fact that they decided to proceed by means of adapting the mandates of the agencies concerned. These are mainly agencies traditionally linked to the Federal Trade Commission and the Antitrust Division of the Department of Justice. Their mandate is to coordinate and hammer out policies, even though other agencies are of course involved.
Canada is late in terms of the big picture, but also in building its governance architecture.
Our Privacy Act is 20 years behind the times. We have no legislation on artificial intelligence. We have just created a data commissioner, but we don't know what that commissioner is going to do or how the position will really relate to other players like the Competition Commissioner or the Privacy Commissioner.
We need to decide what we want to do. That's where we're running late. We really need to address these questions in depth.
To conclude, I would say that it's going to be difficult and that there will have to be compromises. Not everyone will be prepared to sing from the same song sheet. There will be difficult decisions, but we need to make them. We have to set priorities and then create an appropriate governance architecture.
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I would agree with you in the following way.
I just want to put on the table that with the Americans, it is far from clear that wage-fixing is going to be a slam dunk. So far, we have preliminary decisions. They are not in sectors that are analogous to what happened here with the hero pay, something that I think could have been coordinated without communication. That's something we have to realize. When you have strong market players—a few dominant players in a market—it's not that hard, necessarily, to pick up signals without communicating directly, so I think we have to put that out.
With the Americans, it's far from clear. They are going on the basis that the Sherman Act has always prohibited buy-side cartels. There is a fairly strong opposition to that on the part of those who are being accused.
We're not at the stage where I can say we have a ton of evidence. They're talking strong talk, and I'm not disagreeing with them on the principle that if there are deliberate attempts to fix wages that it isn't a bad thing. However, I really wonder whether we're going to see that. It's new. The memo that came out in the United States is from 2016.
This is not actually the area in which I think we're out of step with the rest of the world. I think we're out of step on a lot of other things. With wage-fixing, I think we need to take a serious look. I agree with you that there can be serious conduct and it can be problem. Perhaps exploring a civil remedy might be a good idea. I wonder whether that's actually the problem that's being put on the table.
I worry that we're making a promise about solving a problem that in fact is not a problem that can be solved by the criminal law. That's my first worry.
The second thing is that we have no—
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Thank you for these excellent questions. That's a very good summary of my comments, you've put it better than I could have done myself.
I would say yes, we need to look at what the Americans are doing, but not only because they are our largest partner. It's also because we have a lot in common, including our political structures, even though they're not identical. In terms of competition, we have always tried to align what we do with what they are doing, particularly with respect to things like mergers, even though we remain separate for reasons of efficiency.
I would nevertheless say that the Americans recognize that there are things that need to be added to their legislation. There are in fact six bills before the U.S. Congress on this subject. President Biden has decided to use his political advantage to make progress in this area. I'm not certain that they will be adopted, but it shows that the Americans are aware of this need.
I would nevertheless add that the Americans have not yet succeeded in adopting legislation to provide a framework for some aspects of digital, not because they don't want to, but because it's impossible for them to do so. So I think we could learn a lesson from the Europeans here. It's worth thinking ahead and having a better organized structure, broad principles and rules, to provide a framework for the right to privacy and all other matters of this kind, like interoperability and intellectual property.
It's therefore important for us to draw upon what the United States is doing and to try and adapt to it, without necessarily reproducing every one of their weaknesses. What we need most of all are framework laws. Our Competition Act is already much more detailed than theirs. I don't know if you have read the Sherman Act, but it's extremely short and vague. An act like that would never pass here, owing to constitutional constraints. We need to know that we will have to have more legislative structures, but I tend to believe that we're going to have to do more than that.
The glitch, I believe, is that our competition agency, the Competition Bureau Canada, has neither the weight nor the funding required to achieve the broad objectives we are aiming at. If we are serious, we truly need to review the bureau's funding and assign it certain powers, including the ability to carry out market studies in addition to investigations. They can't do that at the moment. It would be very useful if it could study digital phenomena. There's a digital sandbox, but it's not big enough to force the market participants to give it the information or data to know what's going on concretely, rather than simply speculation. Right now, we don't necessarily know everything that's happening, and I'd be the first to acknowledge that.
So it would be very important to give the bureau the resources and powers it needs to carry out a mandate analogous to what the FTC, the Federal Trade Commission, or the DOJ, the American Department of Justice, do. They have completely different resources, and we shouldn't have overly high expectations, in my view.
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In my view, if you think about it, in some of the arguments we've heard from different areas around the world, people are using the opportunity to say that they want to protect IP. For us on the service side, we're not against them protecting their IP. It's just about sharing it in a way that we can have access to the information to make sure we can fix the cars.
I don't think we have a concern with their protecting their IP. That's never been out there. I think there are ways of delivering portals or data that's protected that we can share and people would have access to. I would say that, in our view, the problem is.... We need a voluntary agreement and legislation by the government to force the OEs to put all their information in a trusted resource that is managed by industry.
People are paying for it, so we're not asking for the government to sponsor it. Basically, give the structure of what it should look like to protect their information, while at the same time providing the information to the people who need to fix the car. I think creating that portal of sharing and collaboration and making sure that we get the right information to fix the car properly....
We always look at the mechanical side, but I'll pick the collision side. When you look at the collision side, when I have to repair a car that's been in a car accident, I need to know a lot of information in order to put that car back on the road. The majority of the dealerships in Canada do not have a body shop. They use the aftermarket, so they need to work with us at that point, and we need to have access to the parts and the information to properly repair the vehicle to put it safely back on the road.
When you look at the whole segment, mechanical is one piece, collision is another and the other one is glass. When you change a windshield now, you need to have ADAS calibration. The OEs need to make sure they share the data on the vehicle in order to make sure that when I recalibrate the camera, the car doesn't go into the wrong lane.
I think it's happening so fast. Every car now has calibration coming out of it off the line, but for the aftermarket, and even the dealers, no one is up to speed yet.
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It's hard for me to come up with a number. I'm a jurist, not someone who studies economic repercussions in any depth. It would be interesting to know.
One thing that's certain is that the more time goes by, the more we end up in a state of uncertainty because other countries are beginning to position themselves. Our position remains unclear. We can still catch up, but the United States is already far ahead of us.
We have increasing access to the whole world for business. That's true for SMEs and large corporations.
What's harming us in this context is the fact that we don't have any clear rules. For example, with respect to data management, what are the rules that govern access to personal data and the protection of privacy? What are the expectations with respect to abuses by those who have a dominant market position?
The more uncertainty continues, the more of an impact it will have on our companies to compete on an equal footing with their international peers. Inaction definitely has a cost, but I can't really assign a value to it as such. I don't think the problem is serious yet, but it's going to become serious.
When the Europeans adopted their privacy regulation, everyone said that it would be impossible and that no one would comply. But then all of a sudden, it has become the standard and the whole world is trying to catch up.
It would be unfortunate if we were to find ourselves in a situation where all major decisions were being made elsewhere and we simply had to cope with decisions made by others. That's my biggest fear.