:
Welcome to meeting number 123 of the House of Commons Standing Committee on the Status of Women.
I would like to remind all members of the following points. Please wait until I recognize you by name prior to speaking. This is a reminder that all comments should be addressed through the chair.
[Translation]
Thank you all for your co-operation.
[English]
Pursuant to Standing Order 108(2) and the motion adopted by the committee on Monday, November 27, 2023, the committee is continuing its study of coercive behaviour.
Before we welcome our witnesses, I would to provide a trigger warning. We will be discussing experiences related to violence and coercive control. This may be triggering to viewers with similar experiences. If you feel distressed or need help, please advise the clerk.
For all witnesses and for members of Parliament, it is important to recognize that these are difficult discussions, so let’s try to be compassionate in our conversations.
At this point, I would like to welcome our witnesses.
For today's panel, by video conference, we have two witnesses appearing anonymously. As well, in the room, from Humane Canada, we have Kerri Thomson, manager, justice and legislative affairs. In addition, by video conference, we have Kamal Dhillon, author and speaker.
At this point, I would like to begin with Kerri Thomson, for up to five minutes.
Good morning, Madam Chair and honourable members. Thank you for the opportunity to appear today.
Humane Canada is the federation of Humane Societies and SPCAs, with members in 10 provinces and two territories, whom Canadians depend on to care for abused and abandoned animals, to advocate for greater protections and to provide resources to their communities.
We're also the founders of the Canadian violence link coalition, which brings together multisector stakeholders to explore the connection between animal abuse and human violence known as the “violence link” that often manifests in intimate partner and family violence.
I'm here today to advocate for survivors of violence and for their animals. More than 60% of Canadian homes have a companion animal, with 70% of those identifying their animal as family. When there is violence in the home or in a relationship, it is not only the human victim who is vulnerable but also the animal, which can be used as a very effective tool of coercion and control
From our work with survivors with animals, as well as with law enforcement, family lawyers and prosecutors, we are aware of how common this link is. However, it often goes unrecognized by law enforcement and in the courts, even when animal cruelty charges are laid. This is especially true where an abuser engages in non-violent forms of abuse. A 2018 Canadian survey found that 89% of violence survivors reported animal abuse by their partners. A later study of survivors highlighted some specific actions, with 65% reporting threats to get rid of the pet and 60% reporting intimidating or scaring the pet, while only 20% reported the actual injury of a pet and 14% reported a pet being killed.
These statistics indicate that abusers are more likely to engage in less obvious forms of abuse, leaving victims unsure if they should report to police because it's unclear if a crime has been committed.
A few stories from our network and research show the range of ways animals can be used for coercive control. A survivor left an abusive situation, but her abuser refused to let her take her dog. A week later, he brought the dog to meet her but only allowed her to spend time with the dog if she complied with some of the things he wanted. Even after leaving, he was continuing to control her through the dog.
Our family law research study last year revealed similar situations, or situations where the pet was just removed without the victim's knowledge or consent and with no indication of where they would been taken.
In an Ontario dangerous offender application in 2022, the offender's history of violent behaviour spanned 20 years, with a demonstrated pattern of violence toward multiple intimate partners. During one such incident, he was jealous that his former partner's phone kept ringing. He wanted to have sex later, and when she refused, he became irate, accused her of cheating on him and began smashing things before throwing her cat off the 11th floor balcony. He then blocked her from leaving when she tried to run outside after her animal.
According to a January 11 article in the Ottawa Citizen this year, an offender was arrested for arranging the sexual abuse of four dogs and the extortion of a young man with autism, a minor he was grooming to have a sexual relationship with. An investigation revealed that the offender had coerced his impaired victim into being photographed engaging in sex acts with a dog, which he then used to extort sexual favours from him, threatening to send the image to the victim's family and friends, as well as to police.
While legislation would be useful to clearly identify that these indeed are criminal acts involving coercive control, we also need to train all justice system personnel, from law enforcement through to judges, to understand animal abuse as a significant contributing factor in situations involving intimate partner violence and family violence. This would add clarity not only for justice stakeholders but also for victims and survivors.
In closing, this committee recognized that cruelty toward animals can be an early indicator of intimate partner violence and that abusers may use pets as a way to threaten their partners in its study of intimate partner and family violence in Canada. Likewise, we urge you to consider animal mistreatment as a tool of coercive behaviour here. Thank you.
:
Thank you and good morning.
Non-preferred or unsafe parents who utilize parental alienation, or PA, as a legal strategy will be victorious at the criminalization of coercive control, as it will allow them to take their post-separation abuse even further. I support the government's initiative to criminalize coercive control if the use of parental alienation and its related pseudo concepts and remedies are prohibited in family court. Otherwise, those who the new law is meant to protect will be at even greater risk.
Family court labelled me an exemplary mother and as someone who engaged in coercive control and parental alienation. Prior to family court, I had never heard of PA. Little did I know that my children and I would become victims of what is referred to as the alienation industry.
In the spring of 2022, I received a judgment that ordered a transfer of care of the children from me to their father within 48 hours and a no-contact order between the children and me and my family and friends. The no-contact order stipulated no direct or indirect contact with the children for 90 days, and that if such contact did occur, the 90-day period would start over.
The children were devastated by this news. Prior to this order, they spent 15 hours a week of court-ordered parenting time in their father's care. They had not had an overnight visit in almost three years. At this time, the children were 12 and 14 years of age.
At no time was the no-contact order breached. However, it took over 500 days until I was reunited with my daughter. It has now been over 900 days since I've had any contact with my son.
In addition, the judgment ordered that the children travel to the United States to attend what is referred to as a “reunification camp” with their father. The program was four days in length, at a sole cost to me of $15,000 U.S. Please note that our family is Canadian. We have no ties to the U.S. My children are not the first to be ordered to the United States for reunification therapy as a remedy for PA. This has been happening since at least 2008.
The judgment further stated that, once the children returned from the U.S., they would engage in what's referred to as “aftercare”, with a therapist approved by the facilitator of the American reunification camp. In less than six months, an additional $18,000, this time in Canadian funds, was paid. I was responsible for half.
It is notable that prior to this judgment, our family had already been court-ordered to participate in what is referred to as outpatient reunification therapy, a section 30 assessment and a clinical intake consultation, for a combined total of approximately $50,000.
As identified at last week's committee meeting, parental alienation is a lucrative endeavour for lawyers and court-ordered clinicians. A review of case law will demonstrate that it is the same lawyers, psychologists and social workers, case after case, who advance the narrative of parental alienation in family court.
The label of parental alienation in family court actually results in the non-preferred or unsafe parent being judicially empowered to further engage in coercive control. For example, my co-parent was granted an order that I had to provide him with 24 hours’ notice when I'd be physically present at work because of its proximity to my daughter's school—a school she was no longer attending. The judge herself brought forth the idea that I should be required to walk to work or park in a specific location.
Financially, I spent several hundred thousand dollars to try to protect my children. The end result was that I was erased from my daughter's life for over 500 days, and I continue to be erased from my son's life. Additionally, I have a “costs award” against me for over half a million dollars, payable to my children's father, because he is considered the successful party in family court based on PA.
Throughout my speech today, I've used the terms “non-preferred” and “unsafe” parent rather than mother and father. The use of parental alienation as a legal strategy does statistically affect more mothers. However, fathers are also at risk and, therefore, children as a whole. A review of Ontario case law will show that an educational assistant, a university lacrosse coach and a Toronto fire chief are all fathers who lost their children via this legal strategy.
Professionally, I spent 10 years working in pediatric rehab. We utilized techniques based on best practice and research. Each client goal had aligned objectives, and we used a goal attainment scale. Reunification therapy uses indices of success—for example, when the child demonstrates expressions of love; they understand how distorted memories or perceptions can occur; or, in my case, my daughter could envision her father walking her down the aisle at her wedding.
Six American states have signed into law legislation that aligns with the recommendations of the UN. As these laws are passed state by state, Canada will become a larger target market of the alienation industry than it already is. One American therapist has made it publicly known that she has already relocated to British Columbia.
In conclusion, I recommend that this committee advance the criminalization of coercive control in tandem with the recommendations of the UN and NAWL, such that the use of parental alienation and its related concepts and remedies are prohibited in family court. This is because those who are labelled an alienator are also labelled as someone who is engaged in coercive control, and the use of parental alienation as a legal strategy results in judicially empowered coercive control by the non-preferred parent and the clinicians involved with the case.
Thank you.
Good morning, everyone. Thank you for the opportunity to share my story.
I'm a 17-year-old survivor of the family court system who was judicially trafficked to the United States for reunification therapy because my father claimed parental alienation. I am the daughter of Witness 1.
In 2022, my brother, my father and I travelled to New York to attend what is known as a reunification camp. It was facilitated by a social worker I worked with. For four days, we went to the personal apartment of my father. During this time, we were told that our negative memories of our father were false. We watched Welcome Back, Pluto, a movie about parental alienation. We watched a video summary of the controversial study—
We watched a video summary of the controversial study on false memories called “Lost in the Mall”. We watched episodes of the show Brain Games that tried to convince us further that our memories were incorrect, such as “False Memory and Misinformation Effect” and “Remember This!” We were told that our mother was the abusive one, and that the sessions were all videorecorded.
In the afternoons, we visited local attractions. During these outings, we were coerced into co-operation. A specific example was at the Empire State Building when Mary yelled at me for not smiling in a photo. I was told that if I did not smile, the no-contact order with my mom would be tripled.
About a month after we returned from New York, we began attending what is referred to as “aftercare” with a Canadian social worker. I will refer to him as “Kevin”. Kevin's framework and methodology were simply extensions of what we experienced in New York. With Kevin, we watched videos of controversial experiments that would not meet the ethical standards and best practices of today. For example, we watched Jane Elliott's “blue eyes, brown eyes” exercise, Tronick's “still face” paradigm and Harry Harlow's “monkey mother” experiment. Kevin even tried to encourage us to be physically affectionate with our father based on the work of Harry Harlow. Kevin utilized threats and bargaining in our therapy sessions. His indicators of therapeutic success included us telling our father that we loved him, initiating and accepting physical affection from our father, and addressing him as “Dad”.
With regard to schooling, it is important to share the following.
On our return from New York, my brother missed three weeks of school and I was not permitted to return to in-person school that year. I was forced to complete my grade 9 year virtually. In the fall of 2022, my father registered my brother and me at schools in his neighbourhood. My brother was devastated by this decision, as he would have been entering grade 7 with all of his friends since junior kindergarten.
I was simply excited to be returning to in-person school. I was not permitted to have a cellphone. My father said that, if I made new friends, they could call me at his number. I was not permitted to have a Chromebook that belonged to the school board. Rather, my father purchased me a Chromebook and installed the app Qustodio on it to monitor my every move.
Now that I was out of the house for the first time since April, I knew I had to advocate for my rights. I reached out to an organization for youth, and a lawyer there was able to assist me in obtaining a judicial interview. After my father learned that I had been in contact with this organization, I was threatened. My friends would be called to the guidance office and questioned, my friends would have to provide their phone records, and school security footage would be obtained. My father also started coming to the school at lunch and having me paged to the office. On one occasion, he had the principal come find me. He made me leave with him for the duration of the lunch breaks.
After the Christmas holidays that year, I was not permitted to return to in-person school again. I was enrolled at an online private school and not permitted to know my log-in information. My father logged me in to school daily. The online private school was asynchronous, and I did not have any real-time interaction with other students or teachers.
In the summer of 2023, I turned 16. On my birthday, I left my father's residence and began walking to my mom's. It was my understanding that, at age 16, I could make this choice. Rather, my father called the police and I was stopped about two-thirds of the way to my mom's. We spent hours in a park. In the end, I was taken back to my father's in a police car. My father had given the officers consent to use handcuffs and force if needed. I went co-operatively to avoid this.
Later that summer, I was provided with an updated judgment that permitted me to have contact with my mom again. The order states that it is in my best interest to reside primarily with my mom and to have parenting time with my father in accordance with my wishes.
The no-contact order that was in effect for over 500 days regarding my mom, and attendance at a reunification camp and aftercare, did not strengthen my relationship with my father. Rather, it reinforced my feelings, which have been consistent for years. My father's actions and choices while I was in his sole custody for over 500 days damaged our relationship further.
As someone who has observed and personally experienced coercive control, I support its criminalization. However, the presence of parental alienation and its associated remedies needs to be adequately addressed. The providers of reunification camps and therapy for parental alienation use types of coercive control in their practice, and further encourage and support the use of coercive control by the non-preferred parent. I recommend that legal representation be provided to children. While in the sole care of my father, there was not one individual I could confide in about what was actually happening. I recommend that the court not be able to make orders that include custody reversals, no-contact orders, the use of transport agents, reunification camps and therapy.
Thank you for listening to a high-level summary of my story. I will continue to advocate until change is made. This past January, I was featured in a webinar hosted by the Centre for Research and Education on Violence Against Women and Children. I spoke after Reem Alsalem and prior to Suzanne Zaccour.
Thank you very much.
I'm a single mom of four grown children and a grandma to the seven most beautiful grandchildren in the world.
I feel compelled to share my story in order to tear down the walls of secrecy and shame.
I was 18 when I was married to a supposedly respectable man from an extremely wealthy and influential family. I was his victim for over 15 years. My abuse didn't happen in a third world country. It happened right here in this country.
From day one, he instilled in me an extreme fear. It was impossible to escape. Those who should have protected me protected him. The details are gruesome. I was subjected to all forms of abuse that turned into torture.
This happened almost daily. He tried to kill me on many occasions. He hung me. He doused me with kerosene. He even tried to push me in an ocean numerous times. He forced me to drink poison.
The beatings were relentless. He tied me up, kicked me, dragged me by my hair. He would leave me tied up all night. I was forced to sleep outside many nights. As a result of his beatings, I now live with an artificial jaw after having gone through 10 jaw surgeries. The pain is excruciating. I've lost all of the facial nerves.
All of this was to make it look like a suicide and to get full custody of my children. They would become his next victims, especially my two daughters. The kids would hide under their beds and cover their eyes to avoid seeing and hearing the screams. They were afraid to go to school, as they might never see me again.
I want to give victims the courage to speak out, get help and stop the cycle of abuse.
Unknowingly, my abuser gave me a very public platform and a loud voice—one that will change the misconception of domestic violence. You see, being a survivor requires great courage. I'm unmasking my story, but I refuse to be defined by the history of violence that I left behind.
The abuse is in my identity. I've fought hard to acquire the skills to cope, to recover, to combat cultural labels and to thrive as a warrior.
I'm an author of two books, a speaker and an educator on violence.
I continue to see victims failed over and over. The punishment does not fit the crime. Domestic violence is still looked at as a private matter.
There are so many abusers who live amongst us, hiding in plain sight, who are never publicly identified, despite abusing multiple victims over decades. This, I believe, is due to the existence of a broken system that causes victims to remain silent.
To all victims of domestic violence, I hope I can give your silent sufferings the exposure they deserve. To those who have suffered and to those who are still suffering, may you be strengthened by my story.
I hear you, I see you and I believe you. For me, those harsh years of brutality are behind me now. I am free. I hope every other victim will be too.
Please help me help victims become victors and make it a safer place for them and their families to live, without the ongoing fear of violence. Let this talk and the gravity of it affect you and enrage you. Let's not get numb to this violence. I appeal to you to protect our vulnerable children from abusers.
I have a question for you: What would you do if your daughter, your sister, your friend, your neighbour or your co-worker was being beaten, tortured, raped, sodomized or isolated by someone who's supposed to protect you and her? That was me and my story.
Thank you.
:
Thanks, Madam Chair. It's very hard, obviously, to fit everything in six minutes.
For everyone watching at home, we have a couple of witnesses whose identity has been protected, obviously, for their protection, so you'll hear them referred to as Witness 1 and Witness 2.
There has been powerful testimony on coercive control and the use of pets.
To Ms. Thomson, thank you for bringing this testimony to light. It is a massive issue, when we look at coercive control.
Ms. Thomson, if I can start with you, you said in your testimony that they protected him and not you. Can you explain who they are and how they did that?
I will move to Witness 1 and Witness 2.
Thank you for your courage today in speaking about your situation. Honestly, bringing to light to this committee as we study the criminalization of coercive control.... I think we have a unanimous understanding from the majority of witnesses we've heard that coercive control needs to be criminalized. However, there is concern about ensuring that the abuser isn't using it to manipulate.
I'm finding in these testimonies that there seems to be a very strong missing link of psychiatry in the family court system, when analyzing these personality disorders. The very terms that are supposed to be used to protect folks are then turned against them, and they become victims of them.
Witness 1, can you clarify how much money you had to spend based on the court order for these forced therapies?
:
Thank you for the question.
First of all, it's acknowledging that animal abuse is part of that whole spectrum of intimate partner violence. That would be the first step. The next step would be writing it in the case reports and police reports, checking on the animal and the police asking if there's any animal abuse when they are doing a domestic call-out.
If it goes to the courts, it's ensuring that those animal cruelty charges are not dropped in favour of a plea deal, because that often happens, unfortunately, especially if there are other charges on the table.
Unfortunately, that requires a lot of training on how to understand where the many facets of animal abuse fit into that intimate partner and family violence spectrum.
:
Thank you very much, Madam Chair.
I would like to thank the witnesses for providing us with their testimony to help the committee with this important study on coercive behaviour despite what it may cause them to relive.
It is always striking to see the extent to which, in 2024, this violence against women is so widespread, particularly in a domestic context, and it must still be denounced. As a woman, it is hard to accept and imagine.
Ms. Dhillon, in your opening remarks, you talked about the importance of training. You explained that your attacker was able to leave the country.
I am going to relate it to recent events here in Parliament and in Quebec, where the “Rebâtir la confiance” report was first tabled. There is now a pilot project on electronic bracelets.
How helpful to you could the ability to recognize coercive behaviour have been, coupled with means such as the electronic bracelet?
As I said, I was 18 years old and did not know anything about relationships. On day one, after we got married, within hours I was dropped off at the emergency room because he had brutally raped me and sodomized me.
He was much older than me and I believe he chose me so that he could groom me because I was innocent. I had no idea what to expect. I went through a whole range of different abuses—physical, sexual, financial, emotional, mental and all sorts of things. Then there was cultural.
I hope that answers your question.
:
Yes, thank you, Ms. Dhillon.
In closing, I am going to talk about an aspect that has not been discussed as much by the committee.
I thought of this study a long time ago. Finally, Bill has made its way through the legislative process, and it is currently being studied in the Senate. Very little has been said about it here, but many articles on this bill were published last week in Quebec. The bill seeks to criminalize coercive conduct.
Have you had a chance to read the bill briefly, or have you heard about it? If so, do you have any recommendations for improving it? I see our study mainly as complementary work. There is a bill, but could we do something else while we wait for the bill to be passed and for coercive behaviour to be criminalized?
I just want to thank all the witnesses, appreciating this is very difficult testimony for all of you to share.
I want to start off with Ms. Thomson.
Congratulations. I first want to mention about getting Bill amended to include animal abuse.
This is a big issue. It's true that a lot of people who have pets consider them to be like family members. They don't want to leave them because they're their main form of support, especially in abusive situations. They can talk to their pet and they won't say anything. It's their only form of support.
Do you agree that it's necessary for shelters, regarding the pets of people fleeing violence, to allow the pets into shelters?
:
It was the life of the project. Thank you so much.
Witness 2, I first want to thank you for your courage in sharing your testimony. That's very difficult to do.
You spoke about family reunification camps. We've heard a lot about these family reunification camps. I have done a bit of my own reading on family reunification camps, especially in the States, and I'm growing more concerned. Even the film you were talking about—brown eyes, blue eyes—is not really an appropriate film to be showing kids in that situation, to be quite honest. It just seems highly inappropriate.
Do you think we need to get rid of family reunification camps, particularly camps out of the country?
:
Thank you, Madam Chair.
Thank you to all the witnesses. From what I'm hearing, this whole system is broken, and we have a lot of work to do.
I'm going to go quickly because my time is limited.
I would like to speak to Ms. Dhillon.
Thank you for your courage. Thank you for speaking up not just for yourself and for your family, but for all the other victims.
I want to ask you a couple of questions, and I hope they are not too personal. Was this an arranged marriage?
My time is limited, and I want to go to Kerri next.
I want to tell you my experience. I rescued a dog from Dog Tales. This dog was a feeder dog. I'm not sure if the audience knows what a feeder dog is. A feeder dog is a dog that is used to amplify dog fights.
This dog was beaten and slashed. Their ribs were broken, but I have to tell you something: I chose to adopt this dog because I felt that this dog could teach me. In terms of what you said about allowing pets, pets are crucial to survivors of war. I know they're used to help dying patients. The Salvation Army and the Red Cross use them.
I commend you for that. I agree with the thought that we should allow them into our shelters, because it helps heal the individual. This dog went through so much, yet they were kind, loving and caring.
Kerri, thank you for bringing that to our attention.
:
Thank you very much, Madam Chair.
In my second round of questions, I'm going to turn to Ms. Thomson.
Before this meeting, I attended a meeting where I had the opportunity to discuss the important role that pets play in the lives of families. When an incident or tragedy occurs, we also wonder what we should do with the animals. So that was one of the topics that was discussed.
My colleague Ms. Gazan talked about the fact that a small percentage of shelters for battered women accept animals. This is problematic, since animals are sometimes part of the victim's path to healing. In addition, if we criminalize coercive behaviour, more situations can be reported and therefore more women will be eligible to get help from an organization in order to heal. We also know that animals can often serve as a form of therapy. I once had the opportunity to speak with a woman who used, among other things, equine-assisted therapy, with horses, to help women who were victims of violence get better. I would therefore like to explore potential solutions with you.
Do you have any concrete solutions to address the need for women and families to take their pets with them after they denounce an abuser, for example? Is it a matter of making more room in shelters, in spite of the issues it may cause?
:
Basically, what we would like to see is anything that keeps the women and children—the families who love the animal—together, so that it reduces that trauma of separating the animal from them, which we understand is not necessarily possible at all times. The issue is that the shelters also don't have enough space for the women and children who need their services, let alone bringing animals with them.
Keeping animals, victims and survivors together is the most important thing for us. There's not an easy solution, because it requires so many different things. We need more affordable housing. We need more shelters that accept animals regardless of allergies, so there has to be space for people with allergies to animals. It's not an easy solution and it's not going to be cheap, but it is something that needs to be recognized.
You also mentioned other tragedies like emergency situations. People don't necessarily think about the pets and the pets being left behind, but in hurricane Helene just last weekend, a lot of people would not leave.
I hope that answers your question and that I didn't go off on a tangent.
I have limited time, but I just wanted to thank you, Ms. Dhillon, for your testimony.
You spoke a little about your family. One of the things we have spoken about a lot in FEWO is the importance of having places for women that serve diverse communities and specialize in different areas. For example, in my riding, there was a movement to open a shelter for women of the Muslim faith, for example.
Do you think that would have helped, in your situation, to go to a place where people understood maybe some of the cultural norms that you came from and that you spoke about, including arranged marriages? Would that have made it easier for you so that you didn't have to explain so much?
:
Thank you, witnesses, for being here. It certainly takes courage to be with us today. Sincerely, we feel very sad hearing your stories because of the incredible violence you went through. I am thinking of Witness 2, who is 17 years old. This is unacceptable. She also has a brother who is even younger than her and who is therefore even more vulnerable.
Ms. Dhillon, according to our research about you, and as you pointed out in your opening remarks, you do a lot of education, and that is the mission you have set for yourself today.
Who is this education and awareness-raising aimed at? What messages are you conveying? What are you teaching them?
Obviously, there were people whose awareness was not raised, particularly the court.
You are a speaker and you say that you do education, so I would like you to tell me who your target audiences are, what your messages for them are and what results you achieve.
:
Thank you for the question.
I speak to a broad range of agencies. I'll start with the police.
I regularly speak at the Justice Institute of British Columbia for the training of new police recruits in municipal policing. First of all, I tell them how to approach a victim and how to talk to a victim. I tell them about the body language. I tell them not to stand in front of them and to give them space. I show them my injuries. I show them pictures through slides.
This is a question that so many of us victims have been asked: “If it was that bad, why didn't you just leave?” My approach to that question is “Do you believe it wasn't that bad?” The violence, no matter if it's hidden, if there are no signs, such as sexual, such as emotional or threats and all of that, is still abuse, and it still causes a lot of harm. In every situation, take us seriously. Don't give up on us.
I also speak to different agencies and to a lot of first nation communities and schools.
:
Ms. Dhillon, I am not a psychiatrist or a psychologist, let alone a physician. However, we know of narcissistic manipulators. We have seen some. We can recognize that, and I do not understand why people in law enforcement do not recognize them.
Be that as it may, one cannot blame a woman for having to deal with a narcissistic manipulator who also engages in coercive behaviour. It is very difficult to get out of a situation like that.
Thank you for the message you are conveying. It is extremely important. I urge you to continue. Go and train these people who deal with victims in their offices and in their police stations. It is very important.
I do not have much time left, just enough to ask one last question.
As a victim, what services did you need and should have been provided to you?
Did you receive any services? Were they sufficient?
If not, what services would you have liked to benefit from? What did you need?