:
I call this meeting to order.
Welcome to meeting number 114 of the House of Commons Standing Committee on Transport, Infrastructure and Communities. Pursuant to Standing Order 108(2) and the motion adopted by the committee on Tuesday, April 16, 2024, the committee is resuming its study on the state of airline competition in Canada.
Before we begin, I'd like to remind all members and other meeting participants in the room of the following important preventative measures.
To prevent disruptive and potentially harmful audio feedback incidents that can cause injuries, all in-person participants are reminded to keep their earpieces away from microphones at all times. As indicated in the communiqué from the Speaker of the House to all members on Monday, April 29, the following measures have been taken to help prevent audio feedback incidents. All earpieces have been replaced by a model that greatly reduces the probability of audio feedback. The new earpieces are black in colour, whereas the former earpieces were grey. Please use only an approved, black earpiece. By default, all unused earpieces will be unplugged at the start of the meeting. When you're not using your earpiece, please place it face down in the middle of the sticker for this purpose that you will find on the table as indicated. Please consult the cards on the table for guidelines to prevent audio feedback incidents. The room layout has been adjusted to increase the distance between microphones and reduce the chance of feedback from an ambient earpiece.
These measures are in place so that we can conduct our business without interruption and to protect the health and safety of all participants, including, of course, our interpreters. Thank you all for your co-operation.
Today's meeting is taking place in a hybrid format. In accordance with the committee's routine motion concerning connection tests for witnesses, I'd like to inform the committee that all witnesses have completed the required connection tests in advance of the meeting.
Colleagues, appearing before us today for the first hour, we have, from the Competition Bureau of Canada, Ms. Melissa Fisher, deputy commissioner, mergers directorate; and Bradley Callaghan, associate deputy commissioner, policy, planning and advocacy directorate. Welcome to you both.
We'll begin with opening remarks, and for that I will turn the floor over to you. You have five minutes, please.
:
Good morning, Mr. Chair and members of the committee. Thank you very much for the invitation to appear before you today. My name is Melissa Fisher. I'm the deputy commissioner of the Competition Bureau's mergers directorate. Joining me today is my colleague Brad Callaghan, who is the associate deputy commissioner of the policy, planning and advocacy directorate.
[Translation]
The bureau is an independent law enforcement agency that protects and promotes competition for the benefit of Canadian consumers and businesses. We administer and enforce Canada's Competition Act, a law of general application that applies to every sector of the economy. We investigate and address abuses of market power, anti-competitive mergers, price fixing and deceptive marketing practices. The bureau also advocates for pro-competitive government rules and regulations.
It’s important to recognize that we are enforcers, not adjudicators. The Competition Act requires us to meet several thresholds and standards, such as proving that there has been a significant harm to competition.
[English]
I'll also note that in the case of airline mergers there is a public interest review process that can be triggered by the Minister of Transport. When that happens, our statutory role becomes one of adviser, rather than enforcer. Our role is to identify any competition concerns relating to the merger to the Minister of Transport by way of a public report, and the minister makes the final decision on whether to recommend approval of the proposed transaction.
We've done this in three transactions in recent years—first, the First Air and Canadian North transaction in 2019, then the proposed merger between Air Canada and Air Transat in 2020, and most recently the WestJet-Sunwing merger. We believe it's important to correct the record in light of prior testimony that you have heard. The bureau did not approve these mergers. In fact, our public reports outlined the serious competition concerns that each of them raised.
We also participated in the last major review of the Canada Transportation Act, which was carried out in 2015. Our submission made a number of recommendations to government that we believe would result in lower prices, higher-quality services, and greater innovation in the transportation industry.
In light of recent events that have raised questions about the state of competition in the airline sector, the bureau has been considering the value of a more fulsome study, separate from enforcement matters that review specific transactions or behaviour. With that in mind, we have initiated the process to begin a market study of the industry. This will be our first such study under our new powers, which were granted in December 2023 through Bill . This follows our most recent study of the retail grocery sector.
We intend to study the state of competition in the airline industry and how governments across Canada can improve competition for the benefit of domestic air passengers, as well as the workers and entrepreneurs who enable these services. We will be providing more details on this market study of the airline industry in the coming days when we launch a consultation on its terms of reference.
[Translation]
Before fielding your questions, I would note that the law requires the bureau to conduct investigations in private and keep the information we have confidential. This obligation may prevent us from discussing some past or current investigations.
[English]
I would like to thank the committee for the opportunity to appear today. We look forward to your questions.
:
Thank you, Mr. Chair, and thank you to the Competition Bureau for being here today as part of this very important study.
This study was kicked off because we lost an airline competitor, Lynx Air, in Canada.
We have done some pretty in-depth study on the state of the industry, and I'm glad to hear that you are going to be conducting your own study into this industry. You did mention three airline mergers approved under this government—First Air and Canadian North, Air Canada and Air Transat, and WestJet and Sunwing. In every case, you found there would be a “substantial lessening of competition” with those mergers, and in every case, the government approved the mergers over the objections of the bureau.
If our airline industry is always one merger away from a substantially uncompetitive environment, that should be setting off alarm bells at the Department of Transport. When we questioned the department on Tuesday, they seemed to think everything was fine.
What do we need to do to ensure that we listen more to what the Competition Bureau is doing and to ensure that we have more competition in the airline industry?
I'd like to thank the representatives of the Competition Bureau for being with us today.
Ms. Fisher and Mr. Callaghan, I see that you are already working on a study on the state of competition in the air sector. Had we invited you a little further down the line, we would have been able to get more information. I don't know if we'll have a chance to see you again.
The topic I wanted to come back to was raised by one of my colleagues earlier. There have been several proposals to sell or merge airlines in recent years. For example, Sunwing was acquired by WestJet and Air Canada wanted to acquire Air Transat. I think there was another case a few years ago. In both of those situations, the Competition Bureau raised serious concerns, particularly when it came to Air Canada and Air Transat. In fact, if I'm not mistaken, even the European competition network said it wasn't a good idea, and yet the Government of Canada still approved the transactions.
What mechanisms could we put in place to ensure more oversight in terms of how the government proceeds when it makes a decision that hurts competition?
For example, could we introduce measures to help ensure greater transparency in the way the government makes its decision?
In terms of how you do your review, we have a document that's very clear, very explanatory. However, on the government side, it's harder to understand what decisions are based on.
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I'd like to address the issue of your investigative powers in the event of allegations or when you suspect abuse of a dominant position or anti-competitive practices.
In my work as the Bloc Québécois transport critic, I've had the opportunity to speak on a very regular basis with people from the regions, regional airports and small airlines.
They almost all agreed on one thing. They told me they would often experience situations where, trying to start up a new flight service or a new route to a given destination, a big player would come in, slash the fares, and then jack them back up a few months after they had withdrawn.
They also complained that if they filed a complaint with the Competition Bureau, they unfortunately got the impression that nothing was done because it took years for a report to come out. They also told me that they had to gather up so many documents that they got discouraged. In addition, they don't have the financial means to compete unfairly for months, if not years.
Are there any solutions that would more effectively resolve the issue I've just brought up?
Welcome to our guests today.
We all pay close attention to problems in the air industry, particularly in rural Canada. When you fly in and out of Atlantic Canada, as I do—and Mr. Bachrach flies into rural areas in his riding as well—you realize that there are a lot of problems that we need to address. Whether it's accessibility or the cost of airline tickets and so on, it's really challenging.
In Atlantic Canada, for example, if you're flying into St. John's, it's much better in terms of accessibility, but if you're flying into Gander, Deer Lake or some of the smaller airports, it's really difficult getting a flight, first of all. Second, the cost is extremely high compared to some other flights that you would do.
Looking at these airlines, you mentioned the merger earlier. Wasn't there an issue with Air Canada and Air Transat where there was a proposed merger that got blocked?
:
Sure, I can take a crack at it.
Essentially, what we are trying to protect against is dominant firms being able to exercise more market power because of specific conduct. This has undergone a recent change from the recent modernization of the Competition Act. In a nutshell, the old framework was a requirement to prove three things: first, market power, in other words, that the firm was big; second, conduct, the practice of an anti-competitive act; and third, the effect on competition.
After the changes to the Competition Act, we can now seek a prohibition order to stop the conduct if we have the first aspect, that the firm is dominant, and then we have one of two things: either a practice that was intended to harm competition or a competitor, or an effect. We'd be able to have a broader set of remedies if we could prove all three, but that is now a change that I think opens things up a bit for a prohibition order.
Predatory pricing is a bit particular, because we're looking at low prices, and we're mindful to approach these cases carefully to make sure we are not taking away from customers' competition on the merits and the benefit of low prices. However, the theory in the case of predatory pricing is a concern that it's a short-term low pricing, below the costs of the dominant firm, with a long-term effect of raising prices above the competitive level once they've been able to exclude or discipline their competitor.
:
I call this meeting back to order.
Colleagues, appearing before us for the second half of today's meeting we have Dr. Barry Prentice, professor at the Transport Institute of the University of Manitoba, by video conference. Welcome to you.
From the Public Interest Advocacy Centre, we have Mr. John Lawford, executive director and general counsel, as well as Myka Kollmann, articling student. Welcome to you both.
We'll begin with opening remarks. For that, I'll turn it over to our two witnesses who are appearing in person.
The floor is yours. You have five minutes.
Chair and honourable members, my name is John Lawford. I'm the executive director and general counsel at the Public Interest Advocacy Centre. With me today is PIAC's articling student Myka Kollmann.
I will start by quoting a PIAC report on airline competition in Canada: “Today, in Canada, it is difficult to choose what is likely to be less inefficient: a regulated duopoly or an unregulated one.” Just so you know, those words were written in 1989—plus ça change.
There was and is currently a problem with concentration in the Canadian market, but this market is now also segmented into regional route markets. WestJet claims to have returned to its roots as a low-cost carrier and has retreated to a hub in western Canada, while allowing Air Canada mostly free rein in eastern Canada. While this appears to leave room for regionally based competition, or even national or regional ultra-low-cost carrier entry in either the WestJet or the Air Canada zone of influence, we see that the ULCCs are failing.
The pandemic has upset all the airlines' apple carts. Only now are we seeing the staffing, routes, passenger demand and financing start to return to 2019 levels. However, it is the structural and regulatory elements of the Canadian market that determined the effects of such events as the pandemic and before, such as the 737 Max groundings in 2019.
The market structure remains one dominated by Air Canada as a national airline; WestJet, once again a large regional, although with Sunwing vacation routes now; a central Canada regional, Porter, with national aspirations; and one international vacation carrier, Air Transat, which is only here because the EU, not the , said it should not be sold to Air Canada. ULCCs are entering and exiting within two to three years despite planned nationwide operations. The latest three are failing, are refinancing, or have failed.
Why is that? Barriers to entry are too high in Canada. No support is given to entrants. The predictable defensive strategies available to major airlines, such as route-matching and predatory pricing, were not something that competition law, until now, could police effectively. All mergers have been approved by the , leading to concentration. At a higher level, there is no home for airline competition regulation, no stated government air policy in general, and no statement of how such policy goals as small-market service and cost, consumer choice, pricing reductions, service quality and safety, etc. could be met by competition.
However, new tools are available to the sector. They include improvements to the Competition Act and studies on competition, including that announced today and those from other countries, in particular Australia.
Myka.
:
In this policy vacuum, therefore, we propose six radical changes—three to help nascent competition and competitors, and three to frame the conversation about regulation and competition and provide some dim hope for a future competitive market.
First, the Government of Canada should support competitive entry with a lending bank of 10 government-owned aircraft of various sizes leased at cost, available only to competitors and upon such conditions as serving certain routes at certain frequencies and with exit barriers.
Second, airports should reserve time and gate slots for new entrants.
Third, there should be enforcement of abuse of dominance rules on route-matching and price-cutting, and price floors should be set for incumbents with entry conditions and exit conditions.
Fourth, the approval of airline merger reviews should be flipped. The transport minister can advise, but the Competition Bureau or the Competition Tribunal should decide.
Fifth, Transport Canada should develop specific air competition policy, not the present vague air marketplace framework, in consultation with the Competition Bureau.
Finally, the Competition Bureau should do a market study on airline travel within Canada. We are pleased that they have just announced that today.
The structure-conduct-performance framework is a useful paradigm for considering the state of competition in the airline industry. Structure refers to the number of players, the similarity of product, and the cost of entry and exit.
Domestic competition in Canada is limited to four scheduled passenger airlines, excluding Arctic and remote communities. Air Canada and WestJet, which are full-service airlines, account for over 80% of the market. They operate airport hubs to serve domestic, transborder and international passenger services as well as cargo services. The two smaller airlines, Flair and Porter, operate point-to-point services with niche strategies. Flair positions itself as a discount carrier, while Porter offers non-price benefits and caters more to a business market.
For many consumers, air travel has become a commodity. All companies use the same planes, with minimal differences in non-price attributes of service. The geography of the market also matters. The narrow, linear shape of the Canadian market means that all competitors fly the same parallel routes across the country, leaving scant room for differentiation.
Entry and exit costs depend on the industry's ratio of fixed to variable costs. A high proportion of fixed costs favours industry concentration; however, some costs can be made semi-variable, such as leasing aircraft and subcontracting labour like baggage handling. The largest variable cost is fuel. Entry costs involve setting up a reservation system, labour contracts, renting airport space and maintenance operations. Industry exit is easier, but these are sunk costs.
Large airlines experience economies of scale and size. The more origin-destination pairs in their network, the bigger their customer base. Size also enables airlines to form hub-and-spoke networks. Larger aircraft, which are more profitable, can be deployed from hub locations where they benefit from the S-curve. The S-curve observation is that, as airlines increase flights at an airport, they receive a disproportionate share of passengers. Economies of size also apply to the cost of operations, such as hangars, maintenance and overhead expenses.
The conduct of firms is generally opaque because regulations exist to curb anti-competitive behaviour such as price-fixing, misrepresentation and abuse of a dominant position. In an oligopolistic market, however, tacit collusion is possible. The major players can react to each other's moves with an eye to sharing the market and maximizing their profits.
Until the 1980s, air conduct was subject to strict price and route regulation, with the goals of stability and consumer protection. Deregulation of the airlines was based on the theory of contestable markets. Essentially, this theory holds that the participants in a market with few rivals could conduct themselves in a competitive manner if the threat of new entrants was sufficient to cause them to focus on sales rather than profits.
The history of Canadian airlines since deregulation has supported the reliance on contestable market theory. The number of new entrants entering and exiting has kept the market competitive. For example, the big airlines set up discount subsidiaries to meet the challenge posed by new entrants by matching their fares and routes.
The performance of the airlines is measured by their profitability and efficiency. Profitability is easier to assess for publicly traded companies than efficiency. In general, investors have viewed the profitability of scheduled air carriers as less attractive than most publicly traded companies. Nonetheless, the major airlines have been relatively stable, with mergers rather than bankruptcies being the predominant outcome.
Whether air service in Canada is as efficient as it could be is clouded by protectionism. Domestic competition is constrained by cabotage restrictions that prohibit foreign airlines from operating within the Canadian market. Also, foreign ownership controls restrict access to international investment capital that could lead to more efficient scale and fleet renewal.
Although ticket prices are rising, so are costs for labour, equipment and fuel that could impact competition. All airlines have experienced higher wage settlement demands as workers try to catch up with inflation. The worldwide demand for air pilots has caused wage increases well above the rate of inflation. The threatened strike by WestJet's aircraft maintenance fraternal organization is the latest example of this.
Rising interest rates add to the cost base of this capital-intensive industry. The low exchange rate value of the Canadian dollar also matters, because most aircraft and parts are imported. Oil prices are currently low, but fuel prices will rise with carbon taxes and the adoption of sustainable aviation fuels.
Finally, the losses incurred during the pandemic are unlikely to be extinguished already.
The impact of ticket prices on demand for air travel in Canada is also affected by fees and charges that are outside the domain of the airlines. The Canadian airports have raised fees to deal with debts that were incurred during the pandemic. The Government of Canada continues to extract rent payments from the airports and user fees for security that ultimately are all paid by the consumer.
The weak economy, and the possibility that it may dip into a recession, does not bode well for passenger demand. Air travel is more a luxury than a necessity for most leisure passengers. Business travel has also been cut by the pandemic experience and a shift to virtual meetings, although some revival may be occurring.
Since deregulation, airline competition in Canada has resulted in two large scheduled carriers and the entry and exit of a series of smaller carriers. The recent loss of a very small airline, Lynx, does not mean that further contraction is inevitable, but instability is the price of efficiency—
I'm going to take this opportunity to move a time-sensitive motion before we continue with the line of questioning today on this very important issue.
I've put the motion on notice as of Friday, May 3.
The motion is as follows:
(a) Sustainable Development Technology Canada, a one billion dollar taxpayer fund, is under investigation by the Auditor General of Canada and the Conflict of Interest and Ethics Commissioner;
(b) A former director of the fund, Andrée-Lise Méthot, helped to send multiple companies in which she has a financial interest millions of dollars, and despite this the government appointed her as a director to the Canada Infrastructure Bank.
The committee hear testimony from the following witnesses for no less than two hours each: the Minister of Public Safety, Democratic Institutions and Intergovernmental Affairs, Dominic LeBlanc; the Chief Executive Officer of Canada Infrastructure Bank, Ehren Cory; officials from the Senior Personnel Secretariat in the Privy Council Office; Founder and Managing Partner of Cycle Capital, Andrée-Lise Méthot.
Mr. Chair, I'm raising this motion today because, once again, the ability of this government to make ethical and sound decisions is in serious doubt. The sustainable development technology fund is embroiled in a scandal in which the fund is under investigation for funnelling millions of taxpayer dollars to companies that its director had a financial interest in. One of the directors, who is implicated in this, is Ms. Andrée-Lise Méthot. Her companies received $42 million from SDTC while she was on their board. This director is also involved in providing companies she's connected to with special COVID payments. Despite these serious conflicts of interest and ethical issues, Ms. Méthot was recently appointed to the Canada Infrastructure Bank board.
As the committee charged with providing oversight of the Canada Infrastructure Bank, it is extremely important that we get to the bottom of this issue, in which the director herself admitted she had conflicts of interest. Canadians need to have trust in their federal and democratic institutions. To this end, we need to hear from , who appointed her. We also need to hear from the officials in the Privy Council Office, and we're proposing that we also hear directly from the CIB and Ms. Méthot herself.
I hope this motion will receive the support of all parties around the table.
Thank you, Mr. Chair.
Mr. Lawford and Ms. Kollmann, thank you for coming to committee today. It's nice to have you here. You mentioned quite a few good ideas in your opening statement.
I want to start with the state of airline competition in Canada. We are here because Lynx Air, an ultra-low-cost carrier, a competitor, has gone under. We still have Flair, though. The Flair CEO was here a couple of weeks ago. I'm not sure if you caught the testimony. He did mention some anti-competitive behaviour happening in Canada, which is very concerning. It is threatening his business and that airline, which is competing on some major routes.
Can you comment on the state of anti-competitive behaviour in Canada and how that's threatening airline competition, particularly for new entrants into the markets?
:
Thank you very much, Mr. Chair.
I'm glad to be back. I was an associate member some years ago, and I'm glad to be back with the committee again today.
First of all, thank you to the witnesses for sharing your time and knowledge with us today.
I'd like to begin with Dr. Prentice, if I could.
Dr. Prentice, I would love to ask you about the future of airships in Canada. Perhaps we can have you back another time to talk about that. I'm fascinated by your work there. Today, I'll stick to the script of the study that we're interested in.
Everyone around the table knows that the transportation industry in Canada, the airline industry in Canada, is a critical component of the Canadian economy, of course, but we seem to be in a cycle in Canada that lacks true competition, with the smaller airlines being bought out or failing. What would you say are the key takeaways? What are the lessons to be learned from all this? As you think about and respond to that, we're looking for recommendations here, of course, so framing it with recommendations in mind would be helpful.
Thank you very much.
It's difficult, because you have to ask the question of what competition is possible within a market. Again, we have a very narrow, linear market for most of the air travel. Most of the air travel is between the major centres—the nine or 29 major airports.
Also, you have the same sort of service offered, except one has more frequency. Consumers are going to look for that, because they want to get home at the time they want to get home. Some connect over to international services. You also have to consider that the international market has international carriers as well as our domestic carriers, so there's more competition on those international markets than just WestJet and Air Canada. Of course, they have a feeder system leading to those markets. There's also a question of how many foreign airlines fly into which markets.
Right now we're in a situation where there's a great shortage of pilots, and the actual amount of competition we have is constrained by that. To some degree, then, some of the services that might go to smaller communities are not happening just because there's nobody to fly the airplanes. That's an issue in its own right.
I'm not sure if I'm answering your question fully enough, and certainly I would love to talk about airships.
One of the issues we're talking about here that I can speak to is that there is airline competition only in southern Canada. If we start looking at the north, there really is no competition, and it's very hard to have competition because of the thinness of the markets and the cost of actually operating in those markets. Therefore, another form of transport to help assist in that would make a big difference.
Actually, I'm going to cheat a bit and use the Competition Bureau's 2015 submission to the OECD.
The first one was the change of foreign ownership, which has been done. The second one was “Lack of feed traffic at both ends of their routes”. The third one was “Lack of an effective frequent flyer program”, which no one has spoken about so far. Then there's “Lack of business class airport lounges”; “Lack of an established brand”; “Costs of leasing or purchasing aircraft”, which is a huge one we did address; “Costs of hiring flight crew”; “Obtaining access to airport facilities”, especially gates and lots of other hardware; “Costs of committing to a schedule in order to establish a reputation for reliability”; “Advertising, travel agent familiarization costs”, etc.; “Regulatory requirements...under the Transportation Act”; and “Scarcity of attractive time slots at key airports”. That one we tried to address as well.
That's the Competition Bureau's list. We say that, but I'd like to see what they would find if they did a new market study.
I'd like to thank the witnesses for being with us today. I greatly appreciated their opening remarks, and I look forward to learning more about this, particularly the six recommendations proposed by the representatives of the Public Interest Advocacy Centre. That was music to my ears, and I hope the committee will unanimously agree with the recommendations.
Mr. Lawford, I want to have a closer look at some of your recommendations. There's one that talks about access to boarding gates and time slots for new entrants to the air travel sector.
What mechanism do you think would resolve this issue? Should it be mandatory? You may have mentioned it in your opening remarks, but I didn't quite understand what you said.
I said earlier that the Competition Bureau could make it mandatory. Something like this could perhaps be automated at airports.
Are there other more appropriate mechanisms for doing that?
:
There are a number of mechanisms in place at airports, as well as at Transport Canada and within the airlines.
[English]
How the slots are allocated, I believe, is mostly right now a matter of negotiation between the airports and the airlines. The minister, with Bill , is only going to get the power to ask what's going on. Involving Transport Canada more in that negotiation would probably assist.
A rationalization of where competition law can say something about those arrangements is going to help. I see the Competition Bureau taking baby steps towards inserting itself in the airline industry's regulation from a competition point of view, and, hopefully, it will eventually be four parties talking about such things as slots.
However, for the moment it's really only two. Because it's a dominant carrier and an established airline, as I said, it goes on the “use it or lose it” rule. If Air Canada wants it back, and it has been using it, it gets it back.