:
Thank you for your question, Mr. Redekopp.
As usual, our clerk is working very hard to secure the . We as a committee, and I as chair, do not control his schedule, and neither does the clerk. I can tell you that every effort is being made for him to come to this committee. He's been here twice already, and he has already committed to us on December 5. We will make sure we continue to do our part as chair and clerk of the committee. Rest assured this will happen.
In fact, we were also able to secure the UN rapporteur for December 7. If we take those two dates into consideration, we only have two meetings left. I'm not sure whether the is available, but we will certainly send a request and make every effort to ask him to come to this meeting.
:
Right now, the only thing confirmed is December 5, which has to do with the supplementary estimates. Rest assured that, as chair, I will request that our clerk make every effort. He's doing a great job as clerk, so I commend him. He's very non-partisan, as you know, so he will make every effort to work on our behalf.
Thank you.
Now, on behalf of the committee, as chair, I would like to welcome the following witnesses. We have Madame Gagnon physically present with us here. Mr. Borja Torres is also here in the room. I also welcome Mr. Chambers online.
With that, I will open the floor to Mr. Borja Torres for five minutes, and then Madame Gagnon.
Mr. Borja Torres, go ahead, please, with your opening statement for five minutes.
Good afternoon. Thank you for the opportunity to present the position of FERME on closed work permits.
I think the work permits work. There isn't a problem with the work permits. I think that what makes a lot of headlines is the lack of a pathway for temporary foreign workers, especially in agriculture or in low-wage sectors, to have access to permanent residency. I think that's where a lot of the problems are in the news. As I mentioned in my notes, a lot of the workers we bring to Quebec to the farms come for temporary periods. The average is about 22 weeks. That's the need of the employers in agricultural farms. It's a very specific time that they require the workers for.
These workers help so that thousands of families can have fresh produce of good quality in their houses. Thousands of companies, of farms, are able to continue producing in and developing the rural areas of Quebec. It also helps thousands of workers and their families improve their livelihoods in their countries.
In FERME, we try to bring in workers for an average of eight months and have recurring workers for companies that require workers for a year or two years. We prefer to have them come for eight months and then have rotations of workers. The main reason the workers come to Canada is to improve the livelihoods of their families. The workers are away from their households for many months over many years. We don't think it's a good way to help the workers or their families. I think eight months should be enough. That's why temporary work permits work for us.
In the sense that the closed work permits force our workers to stay at the farms, I think the government has already put in place mechanisms to help these workers who find themselves in a bad situation to change an employer now, with the new open work permit for vulnerable workers. Also, in the SAWP program, there is the possibility that if the government agent feels that the employee is not in a good position, they could request that Service Canada make a change for the worker. I think there are options for the workers to be in a better position if they need to be.
Also, there's something that wasn't discussed. In the case where there is a closed work permit for a specific sector, if an employee comes to Quebec and then decides he doesn't want to stay at the farm, how will he be able to change? How will the employer, who pays the plane ticket to bring him over, be reimbursed? Is he going to be reimbursed? Can anybody just decide that maybe the next farm is going to give him a dollar more and that's a sufficient reason to change employers? Those things need to be considered if we're going to move forward into an open work permit on a sectoral basis.
Thank you very much.
Thank you for welcoming the Réseau d'aide aux travailleuses et travailleurs migrants agricoles du Québec, or RATTMAQ. I apologize for my colleague, who should be arriving shortly. He left Sherbrooke, where he had another activity, this morning. This is our peak season, when we support workers who are returning to their homes.
RATTMAQ is a network of various associations in several regions of Quebec. They include human rights, pastoral and parish organizations that have joined our network to support workers and advocate for their rights. We are a registered non-profit, an independent human rights organization funded by Quebec's Ministère de l'Immigration, de la Francisation et de l'Intégration.
We unfortunately did not have the time to prepare a summary or notes, but we will be submitting a brief to you in the next few weeks. It will be a summary of the briefs that we have submitted to the Quebec government on immigration planning in which we address the specific issue of temporary foreign workers and, more specifically, the closed work permits issue.
As noted by the representative of Fondation des entreprises en recrutement de main-d'œuvre agricole étrangère, or FERME, closed work permits are a problem for access to permanent residence for the people we represent. Like Tomoya Obokata, the UN special rapporteur, we believe it creates a serious human rights problem. Some rights are recognized in our charters, acts and even the trade agreements that Canada has signed, particularly with Mexico. Foreign workers unfortunately live with a sword of Damocles over their heads, since their employer alone can decide at any moment to send them back to their country. This raises a human rights issue because workers cannot defend their rights in these circumstances.
In Quebec, we are also studying a sectoral work permit together with the minister. We haven't taken a firm position on the issue, but we would not want major employer conglomerates to control this issue or for there to be no equivalent for the defence of human rights. Not all employers mistreat their employees, but some cases have made the headlines in Quebec. This is serious. Problematic cases must absolutely be eliminated. Furthermore, the Union des producteurs agricoles in Quebec acknowledges that, if we pay attention to these cases and resolve them, that will encourage better competition in the market for farmers and producers in the food processing industry.
Our services are entirely free of charge. We are funded by civil society and Quebec's Ministère de l'Immigration, de la Francisation et de l'Intégration.
Economically speaking, we agree that we must promote access to permanent residence and even citizenship, given that these workers are already in our regions and that the fact that we have people in the regions is already a challenge for us in Quebec. These workers are already in the regions and have learned French. Not all of them are here for only eight months. Some have been here for many years and have not seen their families or watched their children grow up. We think this system must be reviewed in order to facilitate both the situation of workers and that of agricultural producers, who are currently suffering.
Our watchword is obviously respect for decent work. According to the International Labour Organisation, decent work is based on four pillars. First, international standards must apply, including the right of association, which has also been limited in Quebec in recent years. Second, there has to be access to social protection, such as insurance plans. However, access to employment insurance is very complicated for the people we represent. The other two pillars of decent work are non-discrimination and social dialogue.
If we fail to introduce mechanisms for exercising the right to collective labour relations, we will keep going round in circles because individual workers are unable to defend themselves. If everything was going well, RATTMAQ would not exist. We currently support and represent some 20,000 workers in all phases of their process of entering Quebec society.
My colleague Michel Pilon has just arrived. He is responsible for legal issues brought before the Commission des normes, de l'équité, de la santé et de la sécurité du travail and other bodies.
I believe I have used up the five minutes that were available to me.
We will now be pleased to answer your questions.
:
Thank you, Mr. Chairman. Thanks for giving me the opportunity to speak today on the subject of closed work permits.
My name is Mark Chambers. I'm the VP of Canadian pork production for Sunterra Farms. Sunterra is a value-added food production company based in Alberta. We have primary agriculture production with grain, hogs, pork processing, a salami plant, and a greenhouse division producing strawberries and tomatoes. We also have a retail division in stores in Calgary, Red Deer and Edmonton, providing groceries to Alberta consumers.
Like many other businesses in Canada, Sunterra has been using the temporary foreign worker program for many years with great success. Most of the program for us has been used for closed work permits under the temporary foreign worker program, LMIA-dependent permits. It has enabled us to continue our operation with success, just as many other businesses in Canada have, especially in tight labour markets.
At Sunterra, we've used the program as a stepping stone for year-round employees to transition to becoming permanent residents of Canada. As an employer, we provide guidance and help in accessing the different PR streams while the employees continue to work. On many occasions, when a temporary foreign worker arrives in a rural community, they transition to a PR. Then they bring their family and stay in that rural community. That's been a real pillar for us.
This program has been a cornerstone in maintaining the balance of labour markets and safeguarding the interests of Canadians as well. It's especially true for agricultural and agri-food businesses. They are located in rural parts of Canada. We know that we have rural depopulation occurring in Canada, so recruiting Canadians to fill vacant positions can be very difficult.
While this program has been good for our business, it doesn't come without its costs and challenges, because four arms of the government are involved in facilitating this program—ESDC, Service Canada, IRCC and CBSA. As you can imagine, having all four departments work in sync can be a bit of a challenge. Very often, changes occur to the program—it's a very fluid program—and they're not always positive for users of the program. I do understand that at times the temporary foreign worker program is a little bit of a hot potato, but today they have introduced newer rules with ongoing inspections and unannounced inspections to ensure that the program is delivering the requirements to the employees who are using the program.
The program has made some great progress in reducing the time it takes to obtain an LMIA, a labour market impact assessment. That's through ESDC and Service Canada's efforts. They've done a great job of that. There's still a challenge on the side of IRCC on the time it takes to process work permits. Even within Canada, it can take up to four and a half months. From overseas and different countries, it can take even six or nine months to process a work permit. I think Fernando touched on this.
One misconception of closed work permits is that the employee is tied to an employer. While that may be true, it is not permanently true. If a temporary foreign worker does want to leave their current employer, they can apply to another producer or employer who has an LMIA or who can obtain an LMIA. They can submit an application online. Within about 10 days, they can start working for that new employer. That process was introduced through COVID. It was a very positive step and continues to be a very positive step.
Closed work permits do offer a sense of job security for the workers, as there is a contractual agreement between the employee and the employer. It states the agreed-upon hours, rates of pay, accommodation, travel and things like that.
There are some costs and nuances to the program. One in particular today is housing. We spent a lot of time with ESDC discussing this, because currently under the agriculture stream you can charge only $30 a week for on-site housing, even if the employee lives in a three-bedroom farmhouse alone. The little nuance is that if that employee chooses to move to town on their own behalf, that house must remain open in case they want to move back. If the employer needs to hire another temporary foreign worker, he then has to rent another house. I'm sure, as we know today, rent is not $30 per week. We've been continuing to converse with ESDC on that, but thus far we haven't reached any common ground.
One of the other things we've talked about many times with ESDC and Service Canada is having a stand-alone agricultural and agri-food program outside the temporary foreign worker program. These jobs are proven to be continually in demand and difficult to attract Canadians to, with the amount of recruiting we do. If we could have a stand-alone program outside the temporary foreign worker program, it would seem to make sense. It might reduce some of the challenges from the public, being that it's such a political hot potato.
In conclusion of my opening statement here, I think closed work permits are good for balancing the needs of workers and Canadians to ensure that there's a “Canadians come first” approach to the workforce. It also aids in getting workers to rural Canada, to the in-demand jobs that are needed there. Year-round employees have the opportunity to apply for permanent residency, and many of them stay with their families in the rural locations, which is very helpful for Canada, with the rural depopulation that's going on. At the time when they become a PR, their family members arrive and some of those family members also work in the rural workplaces, which also increases the workforce.
Immigration has been the backbone of Canada and continues to be part of our prosperity, so we need to ensure that we have immigration for rural Canada—
:
Mr. Chambers, your time was pretty well up a minute ago.
Before I go to the honourable members—as committee members, we're doing really well—I'll just say that moving forward, if you can mention whether your question is for Mr. Borja, Madame Gagnon, Mr. Pilon or Mr. Chambers, that will help.
With this, the first speaker on my list is my dear friend Larry Maguire.
Mr. Maguire, you have six minutes, and then we will go to Ms. Kayabaga after this.
:
It is quite a process. If you're under the agricultural stream, which is primary agriculture only, the cost to apply for an LMIA is zero. If you're outside of the agricultural stream—such as a meat-processing plant, which we have here at Sunterra—the cost of each application is $1,000. If you need 10 workers, that's a $10,000 cheque that you write to the government just to have the right to bring in a farm worker. Then, on top of that, you have to go overseas and try to recruit workers. We do that, or we might use a third party in a foreign country to find workers for us. Of course, there's a cost that we have to pay that third party to do that. That cost can sometimes be up to $1,000 per employee.
When you have the worker, you send that information to the worker. They have to apply for a work permit overseas. They submit that application and that gets processed. There's a cost to them, and to the Canadian government. I think those costs are about $250 a day, or somewhere around there, but don't quote me on that.
That takes a while. Then, once you get the approval letter for them to come to Canada, you have to arrange flights for them to bring them to Canada. On top of that, regardless of what stream they're in, for housing you have to ensure that there's a house set up for them, ready to go, equipped with everything they're going to need. You have to pick them up from the airport. When they do arrive, we make sure they know where the grocery store is and where the post office is. We get them set up with banking, health care—
:
I did mention in my opening remarks that there's an opportunity where, if employees feel they're not happy where they are, they can apply to another employer. If those employees look at the job bank—because every employer trying to recruit temporary foreign workers will be advertising on the job bank—they'll be able to find employers with LMIAs and they can apply to them. That's a 10-day process.
The government could create something a little quicker than that where it's “click and print”. You go online, apply for the permit, click and print it out, and you're done. Then the next day you could leave, if you feel it's a problem.
If workers feel that they're vulnerable and need protection, they can call the hotline. That triggers an investigation. If the officer deems that the call warrants immediate action, they can grant that individual an open work permit and they get removed from the workplace. Then an investigation on the employer occurs.
I welcome the witnesses to our committee.
I would like to ask questions of Mr. Chambers.
The government launched the open work permits for vulnerable workers program in June 2019. Since this opening, we've seen up to 1,320 work permits in this year alone.
What are the different ways we can improve this program to better suit the needs of migrant workers facing abuse?
:
That's a great question.
If employers are abusing the program or abusing workers, they should be blacklisted and kicked out. I'm all for that, and that currently exists. If an investigation occurs that is driven by a worker's complaint and the employer is deemed to be significantly at fault or creating abusive situations, then that employer does get blacklisted and can no longer use the temporary foreign worker program to hire workers.
I'm fully supportive of that, because you get a few situations where that occurs and then everyone gets reduced to the lowest common denominator. It affects the employers who want to use the program correctly. I think we need to continue to push for that, but it needs to be swift and quick.
It's a double-edged sword because the other part of it is that sometimes—and more recently there have been lots of occasions—false accusations have been made. Investigations have been done on employers and there are actually no problems whatsoever. The employer's been told by ESDC that they have some problematic employees.
:
First of all, we already have one measure: every time temporary foreign workers arrive at the airport, we give them a booklet explaining the relevant regulations. Since labour is a provincial jurisdiction, all Quebec regulations are clearly explained in the booklet. This tool enables them to record their hours of work to ensure they are properly compensated in accordance with their contracts.
Mr. Pilon could tell you more about inspections. The biggest problems stem from the fact that occupational health and safety and accident prevention rules are hard to enforce. This causes serious problems for workers. For example, workers may suffer occupational accidents or injuries forcing them to remain in Quebec, far from their families, until they receive rehabilitation treatment because they can't afford to return to their home country for care.
We have also received many well-founded complaints. There was the case of Mr. Lemay, whose permit was revoked. That case affected more than 30 workers who had actually been victims of abuse. We intervene in workplaces together with the police in some instances. I repeat that not all employers act this way, but a percentage of them do, and that hurts the entire sector.
For that percentage in Quebec, we need to reinforce workplace inspection mechanisms and conduct surprise visits. When visits are planned, everything's always in order, everything's beautiful, everything's perfect, and nobody talks when the inspector arrives on site. Consequently, the workers remain subject to the same rule of silence in the matter.
Very quickly, I'm going to give notice of a motion that we will debate on another day. I would like the committee to devote as much time as possible to the witnesses.
So I would like to introduce the following motion:
That the committee invite the Minister of Immigration, Refugees and Citizenship and the Minister of Public Safety, Democratic Institutions and Intergovernmental Affairs to appear as soon as possible, together for two hours, to answer the committee’s questions concerning migrant trafficking and smuggling and the measures the government intends to implement to put an end to these illegal activities that exploit vulnerable people and compromise their safety.
We will discuss this later, Mr. Chair.
Good afternoon, witnesses. Welcome to the committee and thank you for being here.
Early last year, a meeting was held involving you people from RATTMAQ, me, my team, that of MP and the minister's office concerning a situation that alarmed us: you had suddenly received a number of refusals of applications for open permits for vulnerable workers.
Has that situation been resolved? Did you find out what happened?
:
You can count on me; we're going to try and shed some light on this. This matter is far from over.
On the one hand, there are some good employers who see that we're conducting this study on closed work permits and who say we shouldn't accuse everyone. I agree with that. Most employers have good relations with temporary foreign workers.
On the other hand, however, the UN special rapporteur tells us that the closed permit system is a hotbed of modern slavery. The status quo is clearly no longer sustainable.
I would like to hear your opinion on the UN special rapporteur's remarks about the closed worker permit system. Do you think this is an attack on all employers?
:
It's the system that's the problem. Unfortunately, this is why there are employers like Jean Lemay. It isn't just Jean Lemay. I've been handling temporary foreign workers since 2008, and I've seen all kinds of conditions on farms, including slavery-like situations.
I agree with you that most employers treat their workers well. The problem isn't the employers, as I told you. The problem is the system. It has to be changed because it unfortunately promotes situations like that of Mr. Lemay and others that we could name.
When an employer tells employees that he owns them because he has paid money, that raises serious questions. That's actually what he said. Then, after we had removed the workers from there, he said they had escaped. So the following question immediately occurred to me: were there bars on the windows of their bedrooms? When you're dealing with this kind of employer, that's when you begin to see that, in certain situations, employers feel that temporary foreign workers belong to them.
It's unfortunately true that we sometimes encounter cases like that of Mr. Lemay. The last time, we removed 243 workers from there. That's a lot of people. Of course, Mr. Lemay has lost any right to use the temporary foreign workers program. I don't know if you saw it, but the program La Facture devoted a whole episode to that case, and I was among the guests.
However, Mr. Lemay is still active. He uses a former branch of the Caisse populaire in Saint-Jude, and he still has his little trafficking operation. When are we going to stop this guy? It makes no sense. He has two or three buses for workers with tourist visas or outright illegal workers whom he recruits and then sells to various farmers. That's the situation.
:
Absolutely. A number of us organizations are sitting at that round table, and we don't all have the same interests. For example, the Canadian Human Rights Commission is a member. All sectors are represented on it, including health and safety. Together we can identify a number of problems and make progress.
It isn't just FERME's round table. Many other organizations have joined in order to identify the problems, including AGRIcarrières, for example, and labour organizations such as Travailleurs et travailleuses unis de l'alimentation et du commerce, or TUAC.
I think everyone agrees that the idea isn't to point fingers but rather to put the finger on what's causing problems in the system. That's why we think we need to have open work permits.
Food security is important for Canada and Quebec. If we, as a country, say it's important, why would it be solely up to employers to fund the influx of workers? Maybe there has to be a serious conversation on the subject as well. As the UPA representatives said last week, the food security index is trending down in Quebec. It has reached 30%.
:
Thank you very much, Mr. Chair.
I want to say thank you to all the witnesses, as well.
I want to carry on the conversation with responses from Ms. Gagnon and Mr. Pilon.
On the issue of temporary foreign workers, I understand you're indicating there is a system problem. The system, of course, creates an environment where there's an imbalance of power. The reality is that temporary foreign workers have zero power. They are entirely reliant on their employer. If they complain about the employer, they get fired from the job. They are then in deep trouble, because they're not making the money they need to send home to support their families, for example. From that perspective, in that power imbalance environment, there can be abuse that occurs. You have cited some horrific examples to that end.
In order to create a better balance of power, some advocates have advanced the notion of an open work permit. That is to say, the employers would have to treat these employees fairly. If they don't, they will move on somewhere else. Some people argue that having an open work permit means you can't keep them in the sector, because they can go anywhere. However, as with all jobs, to be competitive and get good workers, you need to pay them and have good employment conditions.
I wonder whether you can comment on the need for system change. Should the government be considering an open work permit option for migrant workers?
I will jump in with my question, because I have limited time.
You noted that you support an open work permit, although you would want to see a sectoral open work permit. Your comment was that if there were a general open work permit, the workers could choose, for example, to work for a grocery store as a cashier. Maybe that's the case, or maybe it isn't, in terms of the competition. Doesn't that raise this question, though? If wage is the issue, shouldn't the employer at the farm increase the wages, so they can attract the workers?
I say this with all sincerity. I come from an immigrant family. Our whole family immigrated here. We had permanent residence status. When my mother first went to work, she went out and worked as a farm worker. She made $10 a day to support a family of eight. That is the reality. You're right. After two years, she got some work experience and then moved to the next stage as a minimum-wage worker—a dishwasher at a restaurant—until she retired at 65.
You're right. People look for better opportunities as they gain more experience. Doesn't that raise the whole point that you, as an employer, need to have good working conditions as well as competitive wages, in order to attract the workers and retain them?
:
On that note, the employer of course has the choice not to just stick with the minimum wage. They can offer higher wages right off the top, and not just go with the minimum wage requirement. I certainly support minimum wages going up. People cannot live on minimum wages, and that is absolutely the reality.
On the open work permit question as well, right now the government actually allows people to get an open work permit if they're subject to abuse, and that's after they have already experienced the abuse. You don't see people fleeing the sector. I have known workers who have been subjected to abuse, and with the help of the union, particularly the UFCW, they have gone to other employers, who were not abusing them, and stayed in the sector. These workers want to work. They want to make a good living to support themselves and their families.
On the notion of an open work permit, the idea that we have to hold on to an environment so they cannot leave, with a sectoral open work permit or a closed work permit, isn't that, in and of itself, part of the abuse of the system?
Ms. Kwan, what you say is very important because the system is a problem even in unionized workplaces.
To cite a very specific example, a greenhouse in Saint-Félicien hired nearly 400 workers, but working conditions there were so harsh that all Quebec workers left. What's happening is that the Mexican workers who were members of the union committee were called back for a contract this year. So you can say they're losing their right to organize collectively. You can clearly see in that instance that the system is causing the problem.
The problem that arises in the case of open permits for vulnerable workers is that people are then blacklisted and aren't called back. We do follow-ups in Guatemala and Mexico. We're going to hold an international conference on this and other matters in December so we can come up with some potential solutions to the problem.
:
It's a bit frustrating, because if you get a report of a situation at work that triggers an inspection, everything that is in the works is on hold at that time, so you're guilty until proven innocent. I think the program works backwards, because it should be like Canadian law: innocent until proven guilty. When an inspection occurs, business should be able to carry on. If you have LMIA applications in process, those should continue to go through the process of being approved and so on.
If you're deemed to be at fault, it might be just a re-education, and that can be corrected. If you're deemed to be significantly problematic, then, again, I'm all for your being booted out of the program if you're way offside and creating a vulnerable situation.
To add to that, I think that sometimes what happens is that some employees are making reports of situations that are untrue. I know personally that our company has had some inspections and audits done, and we've passed with flying colours. It's the same employee reporting different things that are unsubstantiated.
:
I think if it can be done virtually, that's fine.
Personally, I think if someone is reporting a problem in the workplace, if it's in a greenhouse or on a farm, then it would only make sense for somebody to get there to look at it first-hand, but that individual has to understand the business. You can't come to a hog farm, for example, and say it's dusty, and then someone from Ottawa shows up and says, “Oh yes, it is dusty.” Well, of course it's dusty. It's a pig farm with feed.
:
Thank you, Mr. Chambers.
I'm going to move on.
[Translation]
Now I'd like to talk to the witnesses in the room about the integrity services branch's investigator training program.
According to the figures I've received from the department, in 2022, only 759 persons received training enabling them to investigate working conditions on farms. Do you think that's enough?
Do you think investigations should be conducted in person or virtually? As I told Mr. Chambers, 95% of producer inspections are conducted virtually.
What do you think about that?
The witnesses may answer one at a time.
:
RATTMAQ frequently files complaints with the federal government. The main issue raised in those complaints isn't the fact that inspections are being conducted virtually rather than in person on the farm but that we never get any feedback. We're told it's confidential. Consequently, it's hard to file complaints and continue doing so when we get no feedback, particularly since workers that we talked to on the ground haven't seen any change, even after complaints were filed. So there is a problem.
We're told it's for reasons of confidentiality, but, when we file complaints, we like to get some feedback on what happened. Did an investigator go to the farm? We don't know. We know nothing at all. We know that investigations are being conducted, but that's all.
I filed I don't know how many complaints against Mr. Lemay. In that case, investigations were conducted and he actually lost his permit. However, I file hundreds of complaints a year.
:
Thank you, Mr. Chambers.
The 2024-26 immigration levels plan tabled by the showed his intention to bring economic migrants to Canada, with the goal of having 60% of new permanent residents as part of the economic class by 2026. Pilot programs such as the agri-food pilot, which was extended until May 2025, as well as the Atlantic immigration program and the rural and northern immigration pilot, to name a few, are key components of the economic class.
In your opinion, have these pilot programs, especially the agri-food pilot, been helpful to transition temporary foreign workers?
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This question is for any of the witnesses.
In 2022, 77% of the work permits issued by IRCC were open, while only 23% were employer-specific or closed work permits. Certain employers have expressed that employer-specific worker permits have a specific purpose. For instance, employers in need of workers with high-demand skills who recruit temporary foreign workers fear that without employer-specific permits, they may lose the employees they have recruited and desperately need.
Do you believe that employer-specific work permits, coupled with increased measures to protect temporary foreign workers, are necessary in certain circumstances?