:
I call this meeting to order.
Welcome to meeting No. 100 of the Standing Committee on Canadian Heritage.
I would like to note that this meeting is taking place on the unceded traditional territory of the Algonquin Anishinabe people.
[English]
Today's meeting is taking place in a hybrid format, pursuant to Standing Orders, and members are attending in person in the room and remotely using the Zoom application.
While public health authorities have suggested that you do not any longer require mask wearing indoors or in the precinct, I would like to say that COVID-19 and the flu are rampant out there, so if you would wear a mask, that would be great for you and others.
I want to take this opportunity to remind everyone in the room that participants are not allowed to take screenshots. The proceedings will be made available via the House of Commons website, so you can go and look at it there.
This room is equipped with a powerful audio system. As such, feedback can occur, and it's quite often harmful to the ears of the interpreters. If you have any of your devices or anything, make sure that your mikes are off when you're not speaking. Make sure that you have things far away from the mike so that you don't get feedback sounds. Also, every question you have or anything you want to say, please address it to the chair.
It's my pleasure to welcome the Canadian Radio-television and Telecommunications Commission today. We have chairperson and chief executive officer, Vicky Eatrides; Rachelle Frenette, general counsel and deputy executive director, legal services; and Scott Shortliffe, executive director, broadcasting. They're here in person in the room.
I welcome you and ask you to begin your presentation. I'm told that you say you don't need 10 minutes; you will need eight. We give you the floor for eight minutes.
Thank you.
:
Good morning, and thank you very much for having us.
I would also like to acknowledge that we are gathered on the traditional unceded territory of the Algonquin Anishinabe people.
I am joined today by our head of broadcasting, Scott Shortliffe, and our general counsel, Rachelle Frenette.
Let me quickly touch on three things before we get into questions: first, how the CRTC is set up; second, the context within which we operate; and finally, how we are prioritizing our work.
Starting with how we’re set up, as you know, the CRTC is an independent, quasi-judicial tribunal that operates at arm’s-length from government. We hold public hearings on telecommunications and broadcasting matters, and we make decisions based on the public record.
The commission has nine members: a chair, a vice-chair for telecommunications, a vice-chair for broadcasting and six full-time regional commissioners who are located across the country. Supporting the nine decision-makers is a team of expert staff like my colleagues who are here with me today.
That brings me to the context within which we operate. As we know, Canada’s communications sector touches every aspect of our daily lives. It’s the pathway that connects us to each other, to our communities and to the world around us. Since taking on my role earlier this year, I have had the privilege of meeting with and listening to a range of stakeholders from across the country, and I've heard about the importance of our communications sector. Let me share a couple of examples.
In Whitehorse, we heard many stories about the state of communications in rural, remote and indigenous communities. We heard about one isolated community where students could not pivot to online learning because of a lack of connectivity. Their children lost one, two and three years of education.
Another example takes us 5,000 kilometres away from Whitehorse to Halifax. As you know, there were devastating wildfires in the area over the summer. We heard first-hand from community members about how they relied on local radio stations to give them the latest updates on the location of fires and the need to evacuate. We've heard countless other stories about the importance of our communications sector. We know that the CRTC has an important role in regulating the sector.
That brings me to our areas of focus. Earlier this year, we set out three priority areas for the CRTC: first, promoting competition to deliver reliable and high-quality Internet and cellphone services to Canadians; second, modernizing Canada's broadcasting system to promote Canadian and indigenous content; and third, improving the CRTC to better serve Canadians.
Let me briefly touch on each.
[Translation]
I am going to start with telecommunications.
We are taking action to increase choice and affordability for Canadians, while supporting investment in high-quality networks. Our approach to cellphone competition is a good example of how we are advancing this work.
In May, the Canadian Radio-television and Telecommunications Commission, the CRTC, established rules that allow regional competitors to operate across Canada using the networks of the large cellphone companies. With this access, regional providers can expand their reach and offer Canadians more choice. However, that approach is only a transitional step. Regional providers can use the existing networks now, but they must put their own independent networks in place within seven years.
Our work is already showing results. Canadians can go online today and find offers that were not on the market a year ago. These improvements are an indication that we are moving in the right direction in cellphone services competition. We are working hard toward promoting competition for Internet services as well.
In March, the CRTC launched a proceeding on the Internet services market to create more choice and lower prices. Two weeks ago, we released an initial decision as part of this proceeding. On a temporary and expedited basis, the CRTC is providing competitors with a workable way to sell Internet services using the fibre-to-the-home networks of large telephone companies in the provinces where competition has declined most significantly.
We are continuing our work on this proceeding and will be holding a public hearing in February.
We have a lot of other work underway on the telecommunications front.
[English]
As you know, we are also busy on the broadcasting side. Parliament has given us a mandate under the Online Streaming Act to set up a modern broadcasting framework. The changes needed to implement the modernized Broadcasting Act are substantial and complex.
In May, we published a plan that sets out a phased approach to modernizing the regulatory framework. As part of this plan, we launched four initial consultations. In response, we have received over 600 submissions. Many of them are long and detailed. All of them show that people are highly engaged.
The first consultation looked at which online streaming services need to provide basic information. The second looked at basic conditions of service. The third consultation involves the regime for fees, which recovers the CRTC's costs of regulating the industry. The fourth consultation looks at contributions that players need to make to support the broadcasting system.
Today, right after this appearance, we are on day four of a three-week public hearing on this consultation. We have heard from approximately 20 intervenors so far and look forward to hearing from over 100 more. During this hearing, we are exploring whether streaming services should make an initial contribution to the Canadian content system and, if so, where it should go. We are also asking whether this would help level the playing field with Canadian companies who are already required to support Canadian content.
Through our hearings, we are building a robust and diverse public record that will enable us to make decisions in the public interest.
[Translation]
As you know, we have also been given another mandate by Parliament this year. The Online News Act requires us to set up a bargaining framework for fair negotiations between news organizations in Canada and the largest online platforms. We have published our regulatory plan, and will launch a public consultation soon to gather views.
Our third area of focus is improving the CRTC to better serve Canadians. I have heard directly that the CRTC needs to move quickly and transparently, given the impact of its decisions on consumers, businesses and the Canadian economy. We have heard what people are asking for and we are becoming a faster and more transparent commission, thanks to the efforts we are making behind the scenes.
We're doing more to engage with Canadians; we are clearing backlogs; we are looking at our internal processes to see how we can do better; and we are dealing with applications in a more timely way.
[English]
I've covered a lot in 10 minutes, so maybe I can just end with an earlier thought, which is that Canada's communications sector touches every aspect of our daily lives. We understand the importance of the sector. We understand the importance of our work. The CRTC will continue to work hard to connect people through technology and through culture.
Thank you, again, for inviting us to appear today. We appreciate the opportunity, and we look forward to your questions.
:
Okay, so not exactly independent.
One thing said by the CRTC is that “Content and digital creators will not be regulated”. Of course, on September 29, out came a podcast registry.
I understand that you will try to lead this committee to believe that you are not actually regulating podcasters but rather the platforms. What is interesting is that podcasters rely on those platforms to get their podcasts out. Of course, by regulating the platforms, those who use them are in fact regulated.
For example, if a bookstore is mandated that they can sell only red books, that doesn't impact the publishers. The publishers aren't being regulated. In fact, they are, because if they publish a blue book, its sales are going nowhere; green book sales are going nowhere.
In mandating things to the platform, you are in fact mandating those who are producing content. Is that not true?
I see at this time that Meta and Google receive over $1 billion per year in indirect subsidies. Canadians, through the Canada Revenue Agency, are subsidizing all the companies that want to advertise on Meta and Google. That is $1 billion a year.
These big tech companies could make a bit of a contribution. That is important.
[English]
I wanted to come to the issue of cellphones. Canadians are gouged mercilessly by big cellphone telecoms, and we have a market monopoly of over 90%.
Canadians pay among the highest prices in the world, often, as you cited in your introductory remarks, without the service that goes with it. Internet and cellphone fees in the midst of the affordability crisis that so many Canadian families are facing are a critical aspect of reducing the gouging that is going on when people go to the grocery store, when they go to the gas pumps or when they try to use their cellphone or have Internet access.
I note that one of the criticisms of the CRTC regime is that the CRTC regime places all of its bets on existing regionally bound competitors who have already demonstrably failed to provide sufficient price discipline and service innovation despite years of effort. As the Commission itself notes, the dominant providers exercise market power at a national level, allowing them to weather a substantial amount of competitive pressure in any particular region.
How do you respond to those criticisms that what the CRTC is putting in place simply will not address the affordability crisis that comes from the massive gouging by big telecom?
:
Thank you, Madam Chair.
Welcome, everybody.
I've been around here for a few years. Bill , originally, was supposed to help the newspapers in this country—it's done anything but. As you know, the big telcos got their hands into it, including the public broadcaster, who wants another additional $172 million. It's interesting, because Ms. Tait was in that chair a few weeks ago. They get $1.4 billion from the public and they get $400 million in advertising, yet they want to get their hands into Bill .
When the bill originally came, it was for the newspapers. As I said, in the last year, I've had gobs of newspapers that have gone under—Metroland, 650 jobs lost. I can talk about Pincher Creek or Vermilion. I have some in my province.
When I look at your mandate letter, Ms. Eatrides, I see that its says that the Online News Act seeks to enhance “fairness in the Canadian digital news marketplace”. It's intended to benefit the diversity of news business, including local and independent outlets. How can that be? The newspapers are absolutely pushed out of this conversation.
I'd like your thoughts on the newspapers being pushed out, when originally Bill was all about the local newspapers.
I want to come back to the issue of resources for the CRTC.
Yesterday in the House of Commons, the announced the terrorist attack, which turned out to be absolutely false. Now, this came because somebody in the official opposition leader's office was obviously watching the Fox propaganda network, which was also giving that false news.
I understand that the Fox propaganda network hearings are being delayed and any decision on Fox propaganda, which provides a tidal wave of toxic disinformation in Canada. There's no fact-based journalism there, and they're very open about that. The Fox propaganda network hearings and decision are delayed.
I note that and come back to the fact that there have been complaints about delays with the CRTC. You have a very important mandate. Broadcasting is in crisis. In many respects, people are being gouged with cellphone and Internet fees, and we're seeing foreign interference from the Fox propaganda network and other sources.
Do you have the resources to do the job? I don't share your confidence that you do, given the complaints about delays and given the fact that the CRTC's role is so vitally important.
What can this committee suggest to the government that you need in terms of additional resources?
The motion I wish to move is as follows:
Given that, the Department of Canadian Heritage, under the leadership of the Honourable Pablo Rodriguez, approved ‘anti-racism’ grants upwards of $130,000 to Laith Marouf of the Community Media Advocacy Centre (CMAC), on October 21, 2022, the Honourable Pablo Rodriguez appeared before the Heritage Committee, during which time he was asked by a number of MPs about the date he was made aware of Laith Marouf’s derogatory remarks about Jews and Francophones and the minister reported to the Committee that he was not informed until after August 22, 2022, an article by the Globe and Mail and an Access to Information Request indicate emails circulated from the former Diversity and Inclusion Minister, the Honourable Ahmed Hussein, his former chief of staff, Minister Rodriguez’s former chief of staff, and the deputy minister at Canadian Heritage between August 17th and August 19th, 2022, including one sent to Minister Rodriguez’s personal email account titled “Laith Marouf and antisemitic hate speech,” the Committee invite the former Minister for Canadian Heritage, the Honourable Pablo Rodriguez, to appear before the committee as soon as possible for no fewer than two hours to clarify his remarks concerning Laith Marouf, and that the committee report its findings to the House.
To the committee, through you, Chair, the reason why this motion is important is that the members here will recall the former minister of heritage, , was brought before this committee and asked questions with regard to Laith Marouf's hiring and as to when the minister was made aware of Laith Marouf's anti-Semitic behaviour and conduct on social media platforms.
The minister told this committee he did not find out until it was announced in the media, but we have an ATIP that actually shows the minister was made aware through an email to his P9 account and that email was sent between August 17 and August 19, before things broke in the media. That email was titled “Laith Marouf and antisemitic hate speech”. That's pretty clear. That's a pretty clear indication to the minister that there's a problem.
The minister either misled this committee or didn't do his job with great competency. I'd like to give him the opportunity to clarify which one it is. In order to give him that opportunity to clarify, he would need to come to this committee to give us the opportunity to ask questions, hence the motion I have put on the table today, which asks for him to come for no fewer than two hours so we would be able to finally—hopefully, I guess—get to the bottom of this and understand what took place here. After all, $130,000 was given by the heritage department to a raging anti-Semite and someone who also rages against francophones, and then that $130,000 was given to him to run anti-racism training. It's insane. It is the definition of insanity.
It is incumbent upon the minister to come to this committee and answer the questions we have with regard to what happened and, further to that, to answer questions with regard to when he knew about Laith Marouf and his horrible conduct and incredibly vile remarks. Further to that, this is an individual who continues to make those remarks and this is an individual who is supposed to pay back the $130,000 now that it's been brought to the government's attention by the official opposition. However, more than nine months have passed since that was demanded of him, and not a single dime has been paid back. That's a problem.
I'm curious as to how the former minister would justify what has happened here. The only way that can be settled is for the minister to have the opportunity to come here to clarify the former remarks he made that now seem to be falsehoods and to clarify why this decision was made with 130,000 Canadian taxpayer dollars.
That is my motion. Consider it moved.
:
Thank you, Madam Chair.
Obviously, this is an extremely sensitive subject for the Jewish community and for francophones. Laith Marouf is a sinister individual and a contemptible character. I think we have all seen recently, during the conflict between Israel and Hamas, that Mr. Marouf was a loose cannon on social media. He is continuing to say totally unhinged things, things that are, to say the least, intolerably violent and racist. On that point there is no doubt, and the fact that the government has given him money to promote anti-racism makes no sense. We all agree on that.
We held hearings at this committee when this story came to light, at the beginning of the year. We had an opportunity to hear and , who came to answer our questions, particularly regarding how the body responsible for diversity and inclusion in the Department of Canadian Heritage operates. At that time, I was satisfied with the answers given on this subject. Mr. Rodriguez was extremely clear on the fact that the Department of Canadian Heritage was designed in such a way that the ministers have different jobs and do not report to the Minister of Heritage. I too do not find that to be a very sensible way of operating, but I do not think they were the ones who invented it. That is how it works, period.
So in my opinion, the minister who exhibited extreme incompetence in the handling of this matter at the time, to me, was Mr. Hussen. The reason Mr. Rodriguez was alerted, after numerous attempts to communicate, including by our colleague , was that there had been no response or reaction from Mr. Hussen. I do not think we can criticize Mr. Rodriguez for being late to the party. I do not think that is useful.
I like to fish. I like to fish for salmon, and I know you do not brag about the little fish you catch. You are happy when you catch a big fish, and I think that is what the Conservatives are trying to do. I do not think it is the thing to do. What we should be doing right now is something other than pointing fingers at somebody, trying to find a guilty party or poking our noses into... I will not finish my sentence, because people who have dogs will understand what I mean. We should be focusing the serious issue: the unacceptable things that Laith Marouf is still saying today on social media. That is what we have to react to.
The serious thing is that up to now, despite what the committee has asked, the measures that have been taken to recover the money that was given to this individual are timid, and I am being polite. One might say they do not want to get the money back and they are pretending to try, by handing it over to a collection agency. There is about as much chance of getting the money back as there is of winning Lotto 6/49 two weeks in a row.
We have to know where we stand in recovering the money. We talked about this again a few weeks ago. We have to clearly hear that serious efforts have been initiated to recover the $130,000. We also have to hear, as we were told when we held hearings on this at the beginning of the year, what measures the government has put in place to ensure that this kind of thing never happens again. These are the things that concern me.
I have no interest in hearing the minister who held the position at the time and who, according to everything we have been told, had nothing to do with the decisions or measures to be taken in this case. If you still want us to hear Mr. Hussen to find out how bad he was at managing this matter, that will not be useful, it will get us nothing concrete, but it would still be more useful than hearing Mr. Rodriguez. We would do better to hear the present , and question her, to find out where we stand. That would have made a bit more sense as the basis for discussion.
What I want to know is what is being done to recover that money, which is still in the bank account of an individual who continues to engage in behaviour that is aggressive, anti-Semitic, disgraceful and insulting to an entire community and to the entire population of Quebec and Canada.
I am going to stop here, Madam Chair, but I think this motion is just a political game that has nothing concrete or tangible to contribute and I will not be supporting it.
Thank you.
:
Thank you, Madam Chair.
As you know, I was the first to call for Laith Marouf's contract to be cancelled when this information was revealed. The NDP took it very seriously and called for the contract to be cancelled.
I support what Mr. Champoux said. I think the comments were unacceptable from someone who has a contract to combat racism and anti-Semitism. This person has shown his racism and anti-Semitism repeatedly.
In my opinion, the most important thing is to do everything possible to recover the $130,000. It is extremely important and it has to get done. I know that we will be hearing the next Thursday, November 30. In seven days, we will be able to ask the Minister and department officials these questions. This is extremely important and much anticipated.
[English]
Because I was the first to call for the cancellation of the contract because of his despicable racist and anti-Semitic views, I believe it is extremely important that we get that money back. We have the coming next Thursday. That is vitally important.
I think it is an issue on which all four parties around this table agree. That money, by every means possible, needs to be taken back for taxpayers. The fact that we have the coming next Thursday gives us that opportunity to ask those questions.
I have to say how disappointed I am that, yet again, we have the CRTC before us and yet again, it was cut off. The opportunity to ask questions of the CRTC about the affordability of cellphones or about the broadcasting situation in our country that is in crisis, all of that was cut off by a motion that is, as Mr. Champoux pointed out, simply another motion that, instead of getting to the heart of the matter, which is getting the money back, is intended to go fishing to try to find some other headline.
What our committee should be doing is pressing the on the important obligation that this government has to get that money back. I deplore the fact that the money has not been recuperated, and I intend to ask the minister about that at the meeting she will be attending next Thursday.
The motion that has been presented is factually incorrect. It wasn't “a number of MPs”; it was me. I was the one who asked the question about the date.
The answer satisfies me, whether or not there were a few hours between the email and the information. That, to me, is not relevant. What is relevant is getting the money back for taxpayers. What is relevant is ensuring that a notorious anti-Semite—anyone who has expressed anti-Semitic or racist views—never gets a government contract again.
We are seeing a rise in hate. We are seeing a rise in Islamophobia. We are seeing a rise in anti-Semitism. We are seeing a rise in racism and misogyny. We are seeing a rise in homophobia and transphobia. Hate, in all of its appalling toxic forms, is appearing now. That is what this committee should be taking on.
We have a safe sport study that we haven't completed, because at every single meeting, there's another motion from the Conservatives that cuts short our ability to complete the safe sport study. We were not able to complete our questioning of the CRTC today because of another Conservative motion. It's every single time.
Mrs. Thomas said she would make this committee “hell”. She was very public about that. We are seeing how that plays out in real form.
It means the athletes who suffered so much have still been waiting for months and months. In every committee meeting, there's another Conservative motion designed for their internal purposes, I guess. They put it out on TikTok. I don't know. However, they are blocking the safe sport study—