:
I call this meeting to order.
[English]
Good morning, everyone. Thank you for being here today.
[Translation]
Welcome to meeting number 107 of the House of Commons Standing Committee on Public Accounts.
[English]
Today's meeting is taking place in a hybrid format, pursuant to the Standing Orders. Members are appearing both in person in the room and remotely using the Zoom application.
This is a reminder that all comments should be addressed through the chair.
[Translation]
Pursuant to Standing Order 108(3)(g), the committee is resuming consideration of 2024 Report 1 of the Auditor General of Canada, entitled “COVID‑19 Pandemic: ArriveCAN”, referred to the committee on Monday, February 12, 2024.
[English]
I'd now like to welcome our witnesses.
From the Office of the Auditor General, we have Andrew Hayes, the deputy auditor general, and Sami Hannoush, principal. It's good to see you both again. I've seen you more than my spouse recently, it seems, which is a good thing on behalf of taxpayers.
From the Department of Public Works and Government Services, we have Arianne Reza, deputy minister. It's good to see you. Thanks for coming in today.
We also have Catherine Poulin, assistant deputy minister of the departmental oversight branch, and Dominic Laporte, assistant deputy minister of the procurement branch.
Our two lead principals will each have the floor for five minutes, as is custom. I'll turn to the Office of the Auditor General first.
Mr. Hayes, you have the floor for five minutes, please.
:
Mr. Chair, thank you for again inviting us to discuss our report on ArriveCAN, which we released on February 12.
I would like to acknowledge that this meeting is taking place on the traditional unceded territory of the Algonquin Anishinabe people.
Joining me today is Sami Hannoush, who was responsible for the audit.
This audit examined whether the Canada Border Services Agency, the Public Health Agency of Canada and Public Services and Procurement Canada managed all aspects of the ArriveCAN application in a way that delivered value for money. I will focus my remarks today on the role played by Public Services and Procurement Canada.
The department was responsible for issuing and administering contracts on behalf of the Canada Border Services Agency and the Public Health Agency of Canada when a contract's value exceeded the agencies' delegated authority to procure. We found that Public Services and Procurement Canada challenged the Canada Border Services Agency's use of non-competitive processes to award ArriveCAN work. It recommended alternatives, such as shortening the duration of non-competitive contracts or running competitive processes with a shortened bidding period. Despite this advice, the agency moved forward with non-competitive approaches.
[English]
We also reported that the Canada Border Services Agency's overall management of the contracts was very poor. Essential information was missing from awarded contracts and other documents, such as clear deliverables and the qualifications required of workers.
We found, contrary to Public Services and Procurement Canada's supply manual, that the department co-signed several task authorizations drafted by the Canada Border Services Agency that did not detail task descriptions and deliverables. Without this information, it is difficult to assess whether work was delivered as required and completed on time while providing value for money.
Public Services and Procurement Canada also co-signed many of the agency's amendments to task authorizations. Some amendments increased the estimated level of effort or extended the time period without adding new tasks or deliverables. This drove up the contract's value without producing additional benefits.
To deliver value for dollars spent and support accountability for the use of public funds, the Canada Border Services Agency and Public Services and Procurement Canada should ensure that tasks and deliverables are clearly defined in contracts and related task authorizations.
This concludes my opening statement. We will be pleased to answer any questions the committee may have.
Thank you.
I would like to acknowledge that we are meeting on the unceded territory of the Anishinabe Algonquin nation.
As the deputy minister of Public Services and Procurement Canada, my team and I are here to continue the important discussion about the Auditor General's report into the development of the ArriveCAN application.
I'm joined today by Dominic Laporte, assistant deputy minister for procurement, and Catherine Poulin, assistant deputy minister for departmental oversight.
During the pandemic, my department played a key role in keeping the work of the Government of Canada going as well as providing key support to provinces and territories. We are particularly proud of our role with regard to the urgent procurement of critical supplies and life-saving vaccines. PSPC has been part of two large audits since the pandemic, one related to the procurement of personal protective equipment and the other to the procurement of vaccines. These audits found, in general, that the controls and the procurement process worked as they should.
In the case of ArriveCAN, both the Auditor General and the procurement ombud have identified areas where we need to strengthen our oversight, notably related to documentation and to our procurement processes of IT consultants.
We accept these recommendations in full and have already put management actions in place to strengthen our processes.
[English]
Right now, we are focused on improving and further strengthening our processes, especially when it comes to IT procurement. We have been working since the fall to do just that.
Actions we’ve taken to date include improving evaluation requirements to ensure that resources are appropriately qualified; requiring increased transparency from suppliers around their price and use of subcontractors; improving documentation when awarding contracts and issuing task authorizations; and clarifying work requirements and activities, specifying which activities and which projects are worked on by contractors. In addition, my department is updating its guidance to aid other departments and agencies in procuring responsibly when using our procurement instruments under their own authorities. Finally, PSPC is also taking measures to appoint a senior executive who will be responsible for quality assurance and strengthening documentation within PSPC.
Fundamentally, improving IT procurement requires us to ensure that those processes are clear and transparent and that the roles, responsibilities and rules are understood, respected and adhered to. This includes working closely with the Treasury Board Secretariat and client departments and agencies to ensure that procurements are undertaken in a manner that respects the principles of fairness, openness and transparency.
In this regard, both the Treasury Board directive on the management of procurement and PSPC's supply manual stipulate the division of roles and responsibilities. For example, departments—our clients—are responsible for providing a justification for using non-competitive procurements.
In the case of procurements related to ArriveCAN, the Auditor General’s evaluation found that PSPC effectively provided a challenge function to the CBSA and proposed various alternatives to using non-competitive processes, such as running shorter competitive processes or shorter contract periods in the case of the non-competitive approaches. Within the context of the emergency situation brought on by the pandemic, PSPC and our legal counsel found that the justification provided by the CBSA for their approach was sufficient and met the criteria for emergency use.
When it comes to a lack of transparency around decision-making, we are committed to addressing the root causes, strengthening document management practices and continuing the deployment of our electronic procurement solutions so that transparency in decision-making is ensured and Canadians and parliamentarians can have renewed confidence in the administration of federal procurement activities. New measures that we’ve put in place have already addressed a number of these areas. We continue to take action to further strengthen the procurement of IT services.
[Translation]
In closing, I know that there have been many concerns raised in the media and in parliamentary committees regarding federal procurement and the integrity of the system. We share those concerns and are actively working to improve the procurement system as well as undertaking required investigations where warranted.
The domain of procurement is one that inherently has higher levels of risks associated with conflicts of interest. That is why the government requires all of its suppliers, their subcontractors and all employees to operate lawfully and in a responsible manner by, at a minimum, meeting the expectations and obligations set out in the Code of Conduct for Procurement. For federal public servants, those expectations and obligations are outlined in the Code of Values and Ethics. Among other things, these codes require that all employees declare conflicts of interest, where applicable.
These codes provide important underpinnings and guiding principles for the work that is done in procurement. Ensuring respect and adherence to these codes is of the utmost importance.
Our actions will help reinforce the adherence to the codes, improve the way we do business with companies and further safeguard the integrity of the procurement system.
Thank you.
:
Thank you very much, Mr. Chair.
[English]
Thank you very much, witnesses, for being here today.
Thank you very much to the team of the Auditor General for you fantastic report.
Madame Reza, I'm glad to see you're in better health this week. Thank you very much for being here.
This has not been a good week so far for the Liberal government. In the meeting I attended yesterday, we had the Treasury Board Secretariat, including the comptroller of Canada, agreeing with the Auditor General and her report that Canadians did not receive value for money for their app.
I was very proud of my team, which pushed on the issue of the government employee who received $8 million for ArriveCAN while working in the public service at the same time. That should never have happened. I was also proud of the motion passed yesterday by my team, with the support of the committee, to ensure that we are aware of all of the public servants who might potentially be in conflicts of interest with their role in serving the Canadian people. We have a wonderful public service, but of course, we must always ensure that there is no conflict of interest.
This has not been a good week for the Liberal government and arrive scam. This is evidenced by the media reports today, unfortunately, of government members being triggered by the use of the words “arrive scam”.
Today, I'm going to focus my questions on the national security exemptions.
We have determined already that there was no value for money for Canadians. Now I would like to turn to another important aspect, which is the national security exemptions. In April 2020, your department invoked the national security exemptions to grant GC Strategies—a company that, I should add, should be entirely banned from contracting with the Government of Canada—a $13.9-million uncompetitive contract on behalf of the CBSA.
Why did your department feel that GC Strategies was the only company able to complete the work necessary on ArriveCAN for such a significant amount of money?
:
Qujannamiik, Iksivautaq. Thank you, Mr. Chair.
First, I am shocked at what was discovered in the ArriveCAN report. I can't believe that nearly $60 million in contracts was awarded to companies and CEOs who did so little work to earn it. I am shocked at the lack of accountability measures. I am shocked that this company claimed to be an indigenous business.
The $60 million that went to profits could have made a world of difference in my riding. It could have gone toward a harvesters support grant and funding for community food programs that help to alleviate food insecurity, a condition imposed by a lack of investment for decades by successive Liberal and Conservative governments. The Liberal government is looking to sunset this important program, which supports hunters in providing for families and communities. Groceries and supplies are too costly, and most families cannot afford them.
How, I ask, is it acceptable to this government to find nearly $60 million for just a handful of CEOs and well-connected insiders?
My first question is for the deputy minister.
I cannot go to my constituents to even try to justify to them that the ArriveCAN app was worth it. I am asking you to speak to the families in my riding that cannot afford basic groceries because the programs designed to lower their costs are not working. I am asking you to explain to them why the government let some CEOs walk away with millions.
:
There are a couple of different lenses to this.
There is the delegated authority from the Financial Administration Act. Often, when you have to run a department, the minister has to be able to delegate authorities to the deputy minister and to the executives and employees below. Different levels of the organization receive the training to exercise their delegated responsibility when it comes to financial controls. Can you sign for a budget? Can you provide assurances that you've received the goods and services that were ordered?
On the contracting front, there's a very similar kind of delegation instrument for contracting authorities. It is refreshed frequently, and usually the delegation of authority for what the minister, the deputy minister or the assistant deputy minister signs off on to authorize entry into contracts is dependent on risk, material level and various elements.
In non-COVID times, the Minister of Public Services and Procurement has delegated their authority to the position of assistant deputy minister and, in some cases, below. During the pandemic, an updated set of delegated authorities was put in place with the support of Treasury Board because we couldn't keep up with the existing levels, and we provided various elements and staff training around the new delegation instruments.
:
Very good points have been raised. In addition, we want to make sure that we stay away from broad general task descriptions and ensure that the required skill set is not too wide.
This is also in response to Auditor General recommendation 1.73, formulated to PSPC, on improving the evaluation requirement. Basically, it's making sure that when we look at CVs, it's not only at the contract award stage; it's also at the TA stage. It's making sure that, as I've alluded to, we get from the client the actual evidence in the CVs of the resources that are being proposed. Those resources attest to the accuracy of their experience. They also provide the authorization to use a CV by a bidder or supplier.
There are all those steps in addition to greater transparency, I would say. We also want to know who the subcontractors are who will be used. What are the terms of the daily rate they will be providing? There are new requirements, all incorporated into what we call a task authorization checklist that has now become mandatory for using our tool or supply arrangement. If a client doesn't comply with this new tool, they will not be able to use it. That will bring a lot of additional discipline to make sure that tasks are clearly defined. It's also linked to a specific outcome where security requirements are being met. There are security requirements. There are tons of new requirements.
Also, when we're dealing with contract amendments, we want to make sure there's a true reason for a contract amendment. Is the scope increasing? What are the reasons? What are the obligations to proceed?
Our officers will be performing many more challenges in the future than they have in the past, not only being satisfied that they have asked the client but also looking at the actual evidence provided and, most importantly, as outlined by the Auditor General, making sure that everything is documented. We will be putting a lot of emphasis on proper documentation. That will help. We're also leveraging our new EPS, or electronic procurement system.
:
As I said in my opening remarks, you have to understand that there are a lot of policies relating to the responsibility of an employee or in this case of a supplier.
[English]
The onus is on them to declare their responsibility. Public servants have, as a condition of employment, a requirement to declare conflicts of interest.
On that side, I believe this committee has asked colleagues from the Department of National Defence to come and speak to the actions they're taking. It's very important, as a general response, to understand that we have a framework to prevent, detect and respond to conflicts of interest.
Many different measures and triggers have been put in place by this. When we know about them, we act on them. The onus is on both the public servant and the contractor to disclose any potential conflict.
This is a very unusual situation. I believe we've been asked to come back and provide more detail on other similar cases that we know about.
[Translation]
In closing, let me say simply that, last year, Public Services and Procurement Canada fired five employees who did not comply with the policies requiring them to declare a conflict of interest. As in every case when an employee is fired for wrongdoing in the public service, we published the information on the Government of Canada's Open Government portal.
I, too, thank the witnesses for being here. We've had occasion to expect we'd be questioning these witnesses, and that didn't happen in the past. It was abruptly cancelled, so it's good to see the witnesses here.
Continuing on that line, it's a reminder, I think, to all colleagues that in this committee, we're not here to micromanage.
It's interesting to hear that my Conservative colleague supports us hiring more, qualified public servants. I hope that continues to be the case and they will not be under the fear of being fired abruptly at any future time because somebody thinks it's a good move to make. As we have seen, it has long-term consequences to the professionalism, expertise and capacity of the public service to effectively carry out and monitor the work being done.
I am glad to see the deputy minister here, because I want to emphasize that it is with deputy ministers that this committee conducts its work. In the interest of contrast, I would like to ask what role the minister or minister's office plays in selecting bidders.
:
Thank you very much, Mr. Chair.
I find it very interesting how hard the Conservatives are trying to tie this to a minister when we have heard time and time again from so many different department officials that there was no minister linked to it. I'll leave that there.
I wonder how much money the Conservatives have spent calling committee meetings to find out how they can scramble to link this to a minister, to link this to some kind of big conspiracy, which they're clearly not finding. I wonder how many millions of dollars they're going to spend just to try to get their political points in.
I want to express how disappointed I was when I read the Auditor General's report. I don't want to see a lack of transparency within the public service because I believe the thousands and thousands of people in the public service do really good work. When something like this happens, it really impacts the trust within our public service, which we rely on, on a day-to-day basis, to get that work done.
I'll start by going back to the situation in 2020.
Ms. Reza, perhaps you can help us understand what was going on in procurement in 2020. How did it differ from 2019?
:
It differed significantly and radically. We doubled the contract value we did in the year with the same amount of staff. We did it in a position where in mid-March, when we were negotiating services, all of a sudden we were responsible for buying PPE for Canada—not just at the federal level, but to help the provinces and territories.
Buying PPE for Canada was not for the faint of heart. I was front and centre in that, working night and day with many other people who were working night and day, trying to build a supply chain that was able to pivot around the world and able to sort out the needs of Canadians in hospitals. It was incredibly intense. Every department came to us trying to seek the authority needed to deliver critical services to Canadians.
Add to that vaccine procurement in a globally competitive environment, trying to have call centres, getting freezers to keep vaccines, trying to work with a workforce that was exhausted and sick, and trying to deliver services for Canadian society, and it was a pretty intense period of time when a tremendous amount of work went on.
I heard in your question the work the public service is doing. The current situation we're facing in procurement is shattering. I've heard both the AG and the comptroller general of Canada caution that more rules are not required, but as you heard my colleague indicate, we've already started to put in new rules. We've started to enforce them and do what we can to increase our due diligence.
It's going to be a very difficult way forward, based on a year or two of pandemic readiness for PPE, ventilators and the many different commodities that had to be built and for which a supply chain had to be created where there was none before. It was certainly a very difficult period.
:
I want to start by saying that this is a recommendation that we also saw in OPO, the Office of the Procurement Ombud, in terms of the documentation on the PSPC side that we need to do better.
Dominic is going to talk to it in a moment, but I want to be unequivocal that this is about due diligence and ensuring that we have the right documents on file so that when the auditors come in, Parliament and Canadians can see that there's a clear thread in the decision-making.
We're really going to double down, going forward, on due diligence. You heard my colleague earlier talk about some of the measures we're taking to have greater price substantiation and cost control decisions and the functions that are being associated with the task authorizations meticulously recorded.
However, there is an additional wrap around that, which is the e-procurement system, taking what has traditionally been paper across the system and putting it into a procurement system that's online and digital, and that's going to give us a lot of different various elements, including security, audits and—
Thank you very much, Chair.
I want to take this time to thank the deputy minister and the entire procurement team for really stepping up during those early days of the pandemic. When the world was in a health crisis never before seen in 100 years, all hands were on deck to make sure that we first had the PPE. I remember how desperate people were to obtain that protection equipment. We were also ensuring that we were collecting the right information to adequately quarantine people until such time as we got the vaccines. We heard from the deputy auditor general on how those vaccines were obtained. They were distributed across the country and lives were saved. Again, thank you very much to the procurement team.
I think it's fair to say that a general common thread in most of the recommendations we are hearing from the procurement ombudsman and the AG when it comes to PSPC is for you to play a greater oversight role in contracting by client departments. This is something that I believe your department accepts. We have heard testimony that you are doing so.
Generally speaking, delegating authorities to other departments and public servants is meant to make the process more efficient and reduce bottlenecks. We did hear from the Auditor General yesterday that she was especially concerned about access by smaller suppliers. We can think of indigenous suppliers to a system that may become over-regulated. Obviously, though, there needs to be accountability.
I wonder if you can speak a bit from your perspective to find the balance between oversight and efficiency, as both are obviously very important.
:
Thank you very much for the question. I think it's a super-relevant question.
I've been working at PSPC since 2016, and all through 2017 and 2018 we focused on how to simplify procurement. We came to OGGO and were able to be witnesses, and we were able to take some great recommendations that were put forward by OGGO in terms of how to unbundle the federal procurement system to make it more accessible to Canadian SMEs.
Canada has a huge portion of its economy based on SMEs. We've spent the last five years looking at supplier diversity, at making sure that our procurement practices are inclusive and at working to figure out how to reduce barriers and how to make it less burdensome. You've probably heard ad nauseam about the e-procurement system, but imagine that every time you wanted to compete, you had to fill in paperwork and you had to show your certification and your ISO standards, which must be complete. Every time you miss putting in that certification, you're screened out. At least by having the e-procurement system, we're hoping that it will be a level playing field for SMEs to have quicker and easier access.
At the same time, I think we are struggling, based on what we've seen here as well. Do we have the right strategy to unbundle procurement? Where are we introducing risk? Where are we introducing complexity? How do we take all those considerations and create the balance to be able to deliver services?
We've heard a lot of different reports from the AG cited or spoken about recently. One that I was reviewing last night was the recent one on IT projects, and I think it's the one that was just referred to. In that context, the fundamental issue for the Government of Canada is that most of our systems are decades old. They were built in-house, not paper-based, and they have reliances. How do we move to a digital transformation to be able to deliver services to Canadians, and how do we see SMEs as part of that? These are the areas we are grappling with.
While I still have the floor, what I would also raise to the table's attention is that I believe that procurement is one spoke. The other spokes are the government's HR practices and staffing practices that should allow us to bring in people quickly with the right skill sets.
Fundamentally, as a deputy head, I really focus my attention on project management. I think that's a key piece of the equation that we need to talk about as a key part of the financial delegation. We need to talk about how the money is being spent and how things are being planned for, so that when we do procurement processes, they're actually meeting the timelines and they're properly planned, and that if you're buying something, you're not increasing through amendments the contract value exponentially.
I'll pause here. Thank you.
:
I will bring the members back to order.
Witnesses, you're welcome to float around the room as you would like. I will certainly give you a heads-up. You'll probably be able to hear it. You don't need to stay affixed to the table, but of course you're welcome to.
I have a speaking order. I'm going to go again to Mr. Genuis and then to Ms. Khalid, Ms. Kusie and Mrs. Shanahan.
First, I would like to have UC to change the name of the program in the motion so that it is “ArriveCAN”. I'm not looking for discussion on this. I would just like your consent to do that. Are there any objections?
Seeing none, it is “ArriveCAN” in this motion that members are debating.
Mr. Genuis, we're back to you. You're welcome to make your rhetorical flourishes on the floor, but not in the motion that this committee will consider.
I don't know if there's any history of the term “potted plant” being found unparliamentary.
I will underline the point that in our system of government, the public expects ministers to take responsibility—not to be specifically involved in the minutiae of every small decision, but to be responsible for the policy direction, the culture, the frameworks, the rules and the adherence to the norms that the public expects, so if the Liberals' best defence of what happened in the arrive scam scandal is to say that the ministers don't have anything to do with what happens inside of government, I would submit that this is also a problem. It is a problem either way.
That's to the general point around ministerial accountability. Of course, we need to hear from specifically in reference to an announcement she made yesterday about her work as President of the Treasury Board and the steps the government says it is taking in this regard. I think it's very clear and particular in the context of what we heard yesterday, both at committee and through the media, that hearing from Minister Anand is of particular importance.
This is why this motion was put forward today. I don't doubt that some members will not agree with some aspects of my commentary, but I hope that they won't get in the way of supporting a common-sense motion to invite the to appear before this committee to speak about her work, the work of her department and the announcement and actions she has spoken about.
:
Thank you very much, Mr. Chair.
I believe my colleague Mr. Genuis has indicated the reasons for the to be present in front of this committee to account for not only her announcement yesterday but also for her implication in the oversight of ArriveCAN, or the arrive scam.
I would also like to get the in front of the committee on another matter that was brought up here today by the deputy minister. As was indicated yesterday, we found out that an individual who is working with the public service has received $8 million from the arrive scam scandal. The deputy minister today said herself that she has seen, in her oversight, the firing of five employees for failing to disclose conflicts of interest.
Mr. Chair, you may remember that LifeLabs was granted millions of dollars for COVID testing, and the did not disclose this conflict to the Ethics Commissioner. She did disclose other things, but prior to the pandemic, as you'll be interested to know, Mr. Chair, LifeLabs, the company on whose board the husband of the sits as a director, received only $150,000 in contracts. It was only three contracts. During the pandemic when, I will remind the committee, the current President of the Treasury Board served as Minister of Procurement, LifeLabs received a contract for—and this number goes beyond the number we've been discussing here in arrive scam—$66.3 million dollars on June 23.
:
Thank you very much, Mr. Chair.
I think it's unfortunate that they're being excused, because I think they would be interested and appreciative that I am actually bringing forward another rationale for the appearance of the President of the Treasury Board. It's related to the action they indicated they took today on behalf of the information we found out this week about Dalian.
As I was saying, the President of the Treasury Board did not disclose to the Ethics Commissioner that her husband was a director on LifeLabs. As I mentioned previously as well, prior to the pandemic, there was only $150,000 in contracts, yet during the pandemic, as I was indicating before I was interrupted, on June 23, 2020, $66.3 million was awarded to LifeLabs, but it did not stop there: On August 20 we saw an additional $1.9 million awarded to LifeLabs.
I say to all Canadians—and I would have said to the witnesses, were they still there—is it not accurate that the President of the Treasury Board, the individual who oversees the public servants and who is supposed to be a leader, should set this standard and should be held to the same standard and ethical code that this deputy minister, whom we just dismissed, was so proud to indicate that she held five members to?
I think this is another very compelling reason, Mr. Chair, for us to have the President of the Treasury Board. In addition to the oversight of ministers, which is, as I said previously, inextricably connected to the outcomes, to the results, for which we determined that Canadians did not receive value for money, as was presented by the deputy minister here today, this is another compelling piece of information and evidence for which the President of the Treasury Board should be held accountable.
With that, Mr. Chair, I will conclude. I would encourage all committee members to support this motion for transparency, not only for the work that is done and the value of tax dollars for Canadians but also to ensure that these ministers, who are inextricably tied to their outcomes, are also held accountable to the highest of standards.
Thank you very much, Mr. Chair.
:
Thank you. I appreciate that, Mr. Chair.
Mr. Barrett, there is no fish that has been caught here. The many thousands and thousands of hours that you guys have spent in trying to find something here that doesn't pass your sniff test, and the fact that you keep on calling so many committee meetings on this, tell me that you haven't really found anything.
I think what we have found and what all parliamentarians agree on is that something happened with the ArriveCAN app, and we need to make sure that bureaucrats are held responsible. We want to make sure that the money that was paid out to these middle-management folks is brought back to our government and that Canadians have accountability for how their tax dollars are spent.
What we are not finding, regardless of all of your countless efforts, is that this was a ministerial sign-off, that the , for some reason, signed off on this. That is not what happened here.
We've spent 6,000 hours on this so far. Let's talk about not finding anything for 6,000 hours. What are one or two more hours with the going to do? She's going to come in and add to the 6,000-hour tally and millions of taxpayer dollars so that the Conservatives can go on sniffing and trying to find something, and they haven't found anything.
What I would appreciate is if we had public officials coming in to talk about what the next steps are, how we can get our taxpayer dollars back and how we can fix the process here. Are we able to not make everything political? I would really appreciate it if we're not just trying to find those cheap political wins in every single thing, as the Conservatives are doing. Let's actually do something productive. That's what the purpose of the public accounts committee is, Mr. Chair. I really appreciate all of your efforts in making sure that we are doing our very best to hear from all of the witnesses.
The reality is that we still don't have a game plan. We've had so many meetings and we still don't have a game plan as to what our next steps are within this committee. We can call a million and one witnesses, but until and unless we as a committee decide how we are going to move forward, what recommendations we are going to provide to our government, and what we need to do to make sure that something like this does not happen again, why are we going on a wild goose chase?
Again, I reiterate that I have no problem with any minister appearing before the committee, but I think that it is ineffective. It is a waste of taxpayer dollars. It is a waste of all of the amazing people who are in the room right now, making sure that this meeting happens. It's unfortunate. I would hope that my colleagues agree with me.
I know that my Conservative colleagues are still going to go down this path of a witch hunt to try to find something they can take and run with. At this point, rather than having the minister come in, I think perhaps the best thing that we can do is bring back the officials of the TBS to talk about how we are going to move forward on this and about how we are going to hold people to account and make sure that this does not happen again in the future.
Therefore, I would move an amendment to say that we change “President of the Treasury Board” so that it says, “invite back officials from TBS”.
:
Thank you very much, Chair. I appreciate that.
Again I am a little disappointed that we don't have a clear pathway forward. What are we doing here? We're spending so many taxpayer dollars on finding resources, and what's the objective here?
To me, in this committee, the objective is to find clear-cut recommendations in the Auditor General's report on ArriveCAN, to take what she wrote into consideration and to find a way, with all of the witnesses we have had, to put together some solid recommendations to say this is what needs to happen going forward to make sure that things like this do not happen again; this is what needs to happen to make sure we are continuing to build Canadians' trust in our democratic institutions; this is what needs to happen to make sure we are able to bring back the money that was spent on this; and this is what needs to happen to make sure we find fair value for the money that is spent going forward.
We don't have any of that, and we keep on calling witnesses. I think it was December 12 when all of us on this committee—the permanent members of this committee, none of whom are here today—spent over an hour working together to find out how we could find and build a consensus and talk about accountability, talk about how we were going to move forward together specifically on this issue. The fact that since then and until now we haven't been able to find a pathway forward and to find the next steps is disappointing to me, and for us to keep on calling witnesses who have literally nothing to add to what has already been said is disappointing to me as well.
We have heard again and again from every single department on this that there was no ministerial sign-off on this, that ministers were not involved. This was a middle-management issue. There are RCMP investigations happening. What is the role of our committee, then, if all we're doing is trying to find linkages between political work and what has egregiously happened here? We can't keep doing that, Chair.
I would ask that you perhaps reconsider that the best way forward for us here is not to try to find that red herring or whatever it is that Conservatives are looking for but rather to bring us back to reasonable decision-making with respect to what the next steps are. How are we going to fix our process? That is what our committee is and should be doing, rather than going on these fishing expeditions. I would again submit to you, Chair, that I think the best thing we could do would be to bring in TBS officials to talk about those next steps, rather than a minister, who really, as we've heard time and again, had nothing at all to do with this.
I'll stop there, Chair. Hopefully, we will come back to it at a later time.
:
Thank you very much, Chair.
I must echo the words of my colleague. We've had six, seven, eight, nine meetings on this issue, and we have consistently heard from the Auditor General's team, as well as the officials from numerous departments, that in the exercise of procurement, it is not only advisable not to have political interference; indeed, it is part of the standards of professional practice and in keeping with this separation of the machinery of government, which must continue regardless of who the government in power is, and the political side, which, rightly so, is presenting the kind of vision and policy and way forward and new legislation and so on that needs to be put forward to ensure that Canadians have a better quality of life and can enjoy the standards that Canada enjoys on so many levels.
At a time of one of the greatest crises we've had in the last hundred years, a global pandemic, this professional public service was able to procure the kind of protective equipment and the kind of administrative and management processes that were needed to protect Canadians until vaccines were developed, which, again, were obtained by this professional team. I will wager that none of us here around the table would have been able to do the same work.
Chair, would you agree with me? Would you have liked to be in that seat, trying to get PPE, trying to get people to develop an application and trying to develop vaccines?
No. We are politicians. We have a role. We represent our constituencies, but we are not here to run the machinery of government. That, rightly, is separate from the political arm, but to hear my Conservative colleagues speak, the political arm should be dipping its fingers into every pie, and I think we know what that would mean. We've all travelled enough and have seen other regimes in other countries to know what that means. That means favouritism, corruption and, certainly, at its most benign, an inefficient and ineffectual government.
It is really only in this issue, which we are all gripped with...the fact that there was inappropriate contracting and there were bad actors taking advantage. That is what is horrific in this case: To think that for all of the public servants who were working above and beyond the call of duty during a very difficult time, there were some bad actors who were taking advantage of that crisis to line their own pockets.
We are gripped with that, and that is the reason I and I think everyone here around the table has confidence that the investigations that are being conducted right now—not just internally and not just by the Auditor General, but also by the RCMP—will get to the truth of the matter, and that those who are responsible will be held to account. That is how we can ensure that our public service can continue to operate with integrity. It's not by picking and choosing who we want to blame and who we want to throw in jail or whatever it is, and the showboating that some politicians want to do.
When we come back to this motion, my preference would definitely be to invite back ministry officials, deputy ministers and so on, which is why, again, Chair, we had to pass a motion here earlier in the week. I'm glad for the support we had from the NDP to invite deputy ministers to these hearings, because we were not consulted at all about the number of meetings. We had an original motion that talked about two meetings, but we were not consulted about holding further meetings, about who those witnesses would be and how they were chosen, or about the length of time and when those meetings would occur.
It really has been extremely frustrating for the members here who really want to get to the bottom of what transpired and be able to produce a report out of this study that will actually be useful in enabling officials going forward—and parliamentarians, for that matter—to continue to have confidence that the oversight function will be overhauled and upheld. We heard testimony to that effect, but as we have done in the past, we will ask for a follow-up.
We have asked for action plans. I and the NDP member at the time, in the 42nd Parliament, asked for action plans to be submitted to public accounts, so that we had assurances that our recommendations were indeed being followed up on—ours and the Auditor General's. I'm not sure....
You know, I appreciate that our regular member from the NDP, Mr. Desjarlais, could not be with us during this time. I want to extend my sympathies to him and his family. I understand he's going through a difficult time right now.
We've had different members from the NDP here, and I'm not sure they realized yesterday, in passing the other last-minute motion by Mr. Genuis yesterday, that they were actually putting a target on the back of any and all public servants who may or may not be legitimately carrying out other contracts for the federal government.
I'm not an expert in this field, but whenever we try to make a “one rule fits all”, there are always a number of very viable and understandable exceptions to that. However, you know, Mr. Genuis was going for that hit and trying to actually, in having that reported to the House, use up time in the House of Commons with these. I believe over 6,000 hours and over 200 reports are on notice right now that can be debated on a concurrent modus.
Basically, Chair, when a report has been produced out of a committee, everybody has agreed and the report has been tabled, why all of a sudden do we want to have three hours of extended debate, essentially a filibuster, on the report, in the House of Commons? It's to waste time in the House of Commons. We know that we have important legislation. In fact, there's the pharmacare legislation. I'm so pleased that we were able to work with the NDP to put forward this pharmacare legislation. As a member in Quebec, I'm well aware of how important and life-changing having access to prescription drugs is. Now we'll be able to extend that across the country—but will we? We have 6,000 hours projected of “waste the House of Commons' time” concurrence motions on notice by the Conservative government.
I would ask for all members here to consider this: If we really want to have the here, why don't we just invite her? We have had ministers here before. We can just invite her. That's all right. That's something that this committee has done. We've always been respectful of the fact that ministers have many time constraints. I think it behooves us to have a motion from this committee that shows that respect.
Again, if we were discussing this as we usually do in committee—it could be in camera, it could be in public, but it would be together as a committee, during committee business—we could have come to a reasonable invitation to the , but no, here we are. We're over time. People have other things to do, but Mr. Genuis decided this was the ideal time to pull this stunt.
I move to amend the motion by deleting the words “and that this meeting occur within three weeks of this motion being adopted”.
:
Qujannamiik, Iksivautaq.
It is a pleasure to represent the NDP, and I share the sentiments that were shared about my colleague, . I do wish him well during his time of grief.
I have complete faith in our whole party, what we've heard and the advice given to us by our staff, so when I'm sharing my feedback, it is because of what I've heard. Unfortunately, what I'm hearing during this debate at committee is a lot of partisanship, when we should be demanding accountability.
What I've heard from the witnesses, the officials—and I appreciate that it was based on a new motion regarding this study—is that the officials were not able to answer my questions. Inviting them back will mean that even if I repeat those questions to those same officials, they will not be answered. I understand that there were officials from the Treasury Board Secretariat. I'm pretty sure that if I ask those officials those same questions, they would not give the information that Canadians deserve. I say “that Canadians deserve” because the original intended cost of the ArriveCAN app was supposed to be about $80,000, and to hear that, over time, $55 million, at the very minimum, was spent to have this app operate for the so-called protection of Canadians' health is completely unacceptable.
It was only recently that I learned that the recipients of this contract claimed to have indigenous identity and used that in this contract, so there are still a lot of unanswered questions. When I asked my questions, instead of the officials responding or accepting responsibility, they diverted that information to be answered by another department. I think, given the huge losses that this program cost, it deserves the scrutiny that it's received.
I'm not convinced by other interventions in which we've been told how many hours have been spent on this, especially when there are still lingering questions about the colossal failure of what has happened. We need to make sure that the officials aren't the final stop in seeking answers. We do need to hear from the , because it is the president who can give us the bigger picture that we're looking for on where those miscommunications cost Canadians so many millions of dollars.
I need to say this again. Nunavummiut are suffering. With the level of poverty that exists in Nunavut, for Nunavummiut to continue to be ignored and for Nunavummiut to continue to lose profits to CEOs is completely unacceptable. We need accountability. We need answers. Because of that, I support this motion to get those answers from the .
Qujannamiik.
:
It's very unfortunate that we were not able to discuss this further because, again, the practice of this committee has been to discuss witness lists.
Indeed, I've sat on other opposition-chaired committees. It was always the practice of the opposition chair for an upcoming study to reach out to all sides for a witness list and to discuss the scope of the study and a work plan, and the witness list would indeed be proportionate to the membership around the room, although I can remember that in both the government operations and ethics committees, members were generous with the allocation of time. If a witness was deemed to be of interest to other members, regardless of who had suggested the witness, that witness would be heard. It is unfortunate that we are.... I have a feeling that it's unfortunate but deliberate to put us in this position that we have to basically be defending what would be the normal respectful procedures of this committee.
We have already stated that we are gripped with—I'm going to say it in French, ampleur—the depth of this problem, of what happened here and how horrific it is that in trying to put together a tool that would effectively collect information in a digitized form.... We're all going to that technology. It would have been preferable if it had been developed before the pandemic, but there you have it.
We were in an emergency situation, and there were bad actors that took advantage of that time, however they did it, with the cozy contracting arrangements or fraudulent representation or whatever it was that they were engaged in during a time when people were of course physically isolated and communication was limited. This is an issue that, rightly so, we should be looking at. Indeed, the Auditor General had already signalled that ArriveCAN was of concern to her when we heard her after the first ArriveCAN report, which had to do with the actual value of the application itself. It did serve to save lives, because it did speed up and more accurately send out the information to provinces and territories regarding travellers who needed to be quarantined and so on.
You had us, Chair: We wanted to study this as well, especially when the Auditor General presented us with her report on the whole contracting process and the lack of proper documentation. We were all horrified, but apparently, that was not enough for.... Some of the members here have been subbed in and out so many times that they actually forget which committee they're speaking at. They refer to testimony that has occurred in other committees. I'm not even sure if they were right in doing so. It's a flagrant disregard for the way this committee runs.
Chair, frankly, I expected better of you in this respect. To put us in this position time and time again, where we could have very easily had this discussion in a subcommittee, although that's not normally a practice of this committee.... Normally, these discussions of witness lists and so on would be in the—
:
Thank you very much, Mr. Chair.
As talented as I may be in my speaking, I doubt that any one of us wants me to go on until 8:00 p.m. with the arguments here today.
As I said before, I have no problem with the 's coming in. If that's the will of the committee, so be it, but I'm trying to ultimately get to what our end goal is here. What are we trying to achieve as a committee? That was the nature of all the points I was trying to raise today.
Why are we doing this? What can we do to be helpful, not hurtful, to the process and to the public trust, to ensure that, going forward, the procurement process is done in a better way, that we don't see things of this bad nature happen again, and that we see people being held to account?
I am more than happy to go to a vote on this now, Chair. I'm looking forward to whatever the will of the committee is at this time.
(Motion as amended agreed to: yeas 10; nays 0 [See Minutes of Proceedings])
The Chair: Thank you. The motion is passed and referred to the House.
This concludes the business before this committee. We'll see one another bright and early on Tuesday, March 19. We have the lock-up with the Auditor General's team from 7:00 a.m. to 9:00 a.m. At 9:00 a.m., there will be an in camera briefing from the Auditor General of Canada on the reports that she is tabling that day. I will actually just give you the titles of those, so that you and the public have them. The three report audits will be on transportation corridors and supply chains, housing on first nation reserves, and first nations and Inuit policing programs. Those reports will be tabled at 10:00 a.m. or soon thereafter, and there will be a special meeting of this committee at 10 o'clock, where the Auditor General will publicly pronounce on those reports and take questions from members for approximately one hour.
Does it please the committee that I adjourn?
Some hon. members: Agreed.
The Chair: Very good. Have a great rest of the recess break.
Thank you, everyone.