:
Welcome back, everyone.
For those joining us at home, we are beginning the public portion of meeting number 147 of the House of Commons Standing Committee on Government Operations and Estimates.
Before we go to Mrs. Vignola—yes, I see that your hand is up, Mrs. Kusie—I have a couple of things.
I have to get approval for our budget for the indigenous procurement study.
I see hands up all around, approving. Thank you very much.
The other thing is this: The PBO has put out his economic update. Is there an interest in having him join us for one hour to discuss that?
An hon. member: Yes, I think so.
The Chair: Sometime down the road....
An hon. member: Sometime down the road....
The Chair: Yes, we're pretty full. I'm thinking November-ish. I will have a chat with them.
Why are we here? Because the , disrespected French-speaking Canadians. We are here because the Prime Minister chose to flout the Official Languages Act, because he chose to put a very capable and honourable person in a difficult situation, a person who is unfortunately not fluent in both official languages.
We are here because the chose to play politics with an appointment as important as that of the Governor General, instead of respecting official languages. Francophones across the country and all Quebeckers find that unacceptable. In fact, a survey showed that 71% of Quebeckers felt that the appointment of a unilingual anglophone to the position of governor general was ridiculous and unacceptable.
For all those reasons, we have also tried to get the Standing Committee on Official Languages to adopt a motion criticizing 's lack of transparency regarding the process that led to the appointment of a Governor General who does not speak French in the performance of her duties.
I think it's entirely appropriate that we report our dissatisfaction to the House, out of respect for all French-speaking Canadians. We are talking about a process that led to someone who does not speak both of the country's official languages being appointed to the role of Governor General. It is entirely appropriate and normal for the Standing Committee on Government Operations and Estimates to condemn the situation and report this to the House. We will therefore be supporting the member's motion.
I wanted to start off by emphasizing, highlighting and underscoring the fact that my colleague, Madame Vignola, has been steadfast at this committee, really from the moment that she set foot on this committee, as a champion of the French language and francophonie rights. I wanted to acknowledge her tremendous championing.
Having said that, it's important to also note that, even as this motion is phrased here, the work of understanding this issue belongs in the Standing Committee on Official Languages. I think it's important. I know OGGO is the mighty OGGO, and we tend to want to study a wide variety of issues, but we need to be very strategic about making sure that what we study is in the mandate of this committee. I believe that this issue, which is so vital and so important, belongs in the Standing Committee on Official Languages. It's important to respect the work of the Standing Committee on Official Languages and allow that committee to do its work, the work that it was established to look at.
Again, that has been my concern with this motion from the very beginning, that it does belong to the Standing Committee on Official Languages, but I just wanted to emphasize, acknowledge and respect the tremendous work and championing of Madame Vignola on this very important, critical issue.
With all due respect to my fellow member, I have to point out that all the motion does is call on the committee to report to the House. It does not call on the committee to conduct a study or spend more time on the matter other than the discussion we're having right now.
The Governor General's expenditures do fall within the committee's mandate. I'm sure the honourable member recalls discussing the matter a few months ago as part of another study. We were looking into the travel expenses of the Governor General and her team on a trip to the Middle East, and we heard from protocol of Canada representatives. At the time, we had to take a close look at the mandate of the Standing Committee on Government Operations and Estimates to confirm that examining the expenditures of the Governor General was indeed part of the committee's mandate.
Clearly, my motion does not formally refer to the expenditures on her French training. I have no issue with anyone taking French training, whether it's the Governor General or an MP. I strongly encourage it, in fact. The language of Molière is a wonderful language. The French we speak here, with the accents of the Americas, to quote a certain singer, is even more wonderful because it travels through time and space. Those accents are as wonderful as the river with which they are entwined, dancing along it like the wind and waves. I urge anyone who wants to take French classes to do so.
In the case of the Governor General, however, I'm disappointed to see that, despite those classes, her skills have not improved. I did not include the cost of her French training in the motion because I didn't want to press the point unnecessarily. This is not an attempt to humiliate the Governor General. I didn't want to demean the Governor General or her efforts. A person can learn French and still not be able to speak it. I know people who understand French but are always shy to speak it because of their accent. However, the more accents there are, the more beautiful and vibrant the language. That is why I removed the costs from my motion. That is also why I did not ask for a study. In my view, we can simply report the situation to the House and signal that we would like the current and those who come after him to appoint people who can speak both official languages. I mean no disrespect to anyone who was chosen in the past or who may be chosen in the future.
I really don't see anything to debate here, since I took out all the language that some members found contentious in my first motion. This version merely makes a point.
The Governor General's spending is still within the committee's purview, as was previously established. That's why I'm proposing that the committee report to the House without further preamble.
:
Thank you very much, Mr. Chair.
Well, today, Mr. Chair, we had more bad news for but great news for Canadian taxpayers. The Auditor General of Canada, Ms. Karen Hogan, has made the decision to adhere to the September 17 vote of the House of Commons, which unanimously adopted a motion to concur in the 13th report of the Standing Committee on Government Operations and Estimates—this very committee—to request that she complete an entire performance audit, on a priority basis, of all payments to GC Strategies.
It's fantastic that someone listens to the adopted motions of the House of Commons. This is very good news today, given all the work we have done here at the government operations committee to unearth and continue to dive into the arrive scam scandal. That's the good news, Mr. Chair.
The bad news, Mr. Chair, is that we have received another communication from the president of Canada Border Services Agency, Erin O'Gorman, in which she states that the committee had requested that the clerk contact Canada Border Services Agency to ask whether there are intact backup copies of Minh Doan's emails—yes, Minh Doan, that name again—when he was an employee of the agency. That is part of the study of the ArriveCAN application. The committee ordered the production of all text messages between Cameron MacDonald and Minh Doan from 2018 to the present.
Canadians will be shocked with the response that we received, as I'm sure all committee members were, when they read this communication. It stated:
With respect to backup copies of Minh Doan's emails: Mr. Doan's email account was deleted following his departure from the CBSA in accordance with Treasury Board Secretariat's Directive on Service and Digital, which outlines how Government of Canada organizations manage service delivery, information and data information technology and cybersecurity.
With respect to the text messages between Minh Doan and Cameron MacDonald: The CBSA does not have access to the requested text messages. I would draw your attention to a recent decision by the Information Commissioner in which she references the TBS Information Management Protocol—Instant Messaging Using a Mobile Device, which states: “...Instant messages that do not have business value are deemed to be transitory, and should be deleted as soon as possible”.
That's very interesting, because Minh Doan, in his own arrive scam testimony, stated:
I needed to change my laptop because the battery on my current one was failing. When transferring files from my old computer to my new one, files were corrupted and the emails were lost. I personally reported this to my team to attempt a recovery of the emails. I believe CBSA still has these laptops and files in its possession.
Hmm. Apparently they do not.
He continued:
Everyone knows emails do not reside solely on a particular computer or laptop. They are delivered through servers where they are usually backed up. In the case of CBSA, the servers in question are under control of another department—Shared Services Canada. More importantly, all recipients, senders and people on cc would still have copies of their emails from me and could have produced them as required. Neither I nor anyone else can delete other individuals' copies of emails. The loss of emails from my laptop would not result in them no longer existing anywhere else.
This is problematic for two reasons. The first reason is, are Canadians to believe that you can conduct shady business action which may not be favourable to the government—in this case, favourable to the people of Canada—leave your job, and just have none of your poor previous actions follow you? That's what this letter from Ms. O'Gorman says, that you can do wrongdoing in your position as a public servant, in Canada, and leave your position, and the trail behind you is deleted of what you did. This isn't right, and this has to change.
The second thing that's very concerning regarding this letter from Ms. O'Gorman, and Minh Doan's statement, is that there is an inconsistency with what this letter says and the testimony given by Minh Doan. Minh Doan, I will remind you and Canadians, was the CIO of the Canada Border Services Agency. How would the CIO not know the practices with regard to the management of technological information?
Something is rotten in Denmark, Mr. Chair. It's very concerning.
Now, you may want to go to the Information Commissioner. She has indicated that this is under the realm of the Treasury Board.
The Integrity Commissioner certainly needs to be brought in again. Unfortunately, Mr. Chair, the Integrity Commissioner is also suffering as a result of being overwhelmed. In an October 7 article, she states that she is “so overwhelmed with tips about wrongdoing, from mismanagement to violations of departmental codes of conduct, that [her budget] needs to double...just to keep up.” The article also says, “She said it's already causing two- to three-year delays in analyzing new cases.” It goes on to say that she says, “If we don't get to the investigations, we can't get to the conclusions and we can't make recommendations.”
She then goes on to say in the article—and this part, Mr. Chair, is relevant to the letter from Madam O'Gorman—“We may get to the point where...evidence may no longer be available. People may move on, we may not be able to find them.” Hmm. This sounds very familiar, Mr. Chair. “People's memories fade”—so conveniently they fade, Mr. Chair—“and so it will impact the outcome”—as we are seeing here.
However, unfortunately, Mr. Chair, she is not the only one who is impacted, perhaps intentionally, by underfunding by this government. The procurement ombud has also indicated that he is severely underfunded, which I believe is having an impact on the review of contracting with this government and the ability to make recommendations to move on.
In a December 13, 2023, article, the procurement ombud indicated that “Every year—except last year—we've seen a steady increase in cases.” So, that's two years ago. He continued, “Without the appropriate resources we're not able to do our jobs as effectively as we should.” Oh, that's interesting. He also states, “There is inflation.” No kidding. “We're just not able to do what is necessary moving forward [with] our existing budget.”
Later in the article, he says, “We've put forward a financial ask for new permanent funding that would allow us to be much more proactive in our approach.” That's a good idea. “Being reactive isn't actually a solution to the problem. We want to provide solutions to problems before they escalate. We need an increase to our permanent funding for that.”
Further on, he says, “The lack of transparency and trust means that bidders just aren't participating in the competitive process.” He goes on, “The first thing...is to provide more accurate and complete proactive information about contracts.”
Finally, it goes back to our initial concerns, which, thank goodness, the Auditor General has started to dig into today. The procurement ombud is quoted in the article, saying, “Transparency matters” because “the taxpayers have a right to know”—you, the Canadian, have a right to know—“how their tax dollars are being spent, and if the goods being acquired are actually being delivered.”
Mr. Chair, there's overwhelming evidence—
We very much welcome the work of the Auditor General on this important matter. Canadians want us to get to the bottom of this issue and make sure we strengthen the procurement processes and the contracting processes that are in place. That is the work of this committee. It's the reason we've had the Auditor General here. It's the reason we've had the procurement ombudsman here. It's the reason we've had countless witnesses here, including officials from CBSA, procurement and Treasury Board—to answer the questions that we expect answers for in this committee.
I want to emphasize that in the letter we received from the Auditor General, she states that she will be looking at the 118 contracts that were provided to GC Strategies since 2011, a period that dates back to the previous Conservative government of Stephen Harper.
I welcome this expanded review by the Auditor General to look at GC Strategies and the people who are part of it, and to look at the procurement practices around it dating back to 2011, which is when the Conservative government of Stephen Harper was in power. This is a procurement issue. This is about accountability and transparency, and this committee is 100% committed to getting to the bottom of this issue and finding answers for Canadians.
I did want to put that on the record.
We just heard quite a lengthy preamble from my colleague Ms. Kusie. There is a lot to digest in this motion, which we are just seeing for the very first time. Mr. Chair, I would ask for a brief suspension, so that we may take a look at it and respond to it.
Thank you.