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I call this meeting to order.
Welcome to meeting number 138 of the House of Commons Standing Committee on Government Operations and Estimates, also known, of course, as the mighty OGGO or the only committee that matters.
Before we start, as always, I have a nagging reminder for you to keep your headphones away from your microphones at all times so that we can protect the hearing of our very valued interpreters.
We are back with Mr. Anderson. Welcome back to OGGO, Mr. Anderson. We'll start you off with a five-minute opening. Hopefully, we'll get you for the whole hour today.
Go ahead, sir.
I am a former policy and government affairs director for the Canadian Co-operative Association, which is now called CMC. I was the vice-president of research for the Canadian Council on Social Development and also the former policy director for the federal NDP.
I've written extensively on the post office. In a study I did some 10 years ago for the Canadian Postmasters and Assistants Association, I found that Canada Post had shut down over 1,700 rural post offices since the 1980s. In spite of a 1994 moratorium on rural closures, the shutdowns continued.
I did a survey of 1,635 mayors, reeves and band chiefs where a post office has been closed that documented the effects on communities. While some communities saw their federally run post offices replaced with a franchise outlet, 53% of communities had no postal outlet of any kind. The closure of post offices was singled out by many respondents as another nail in the coffin of rural Canada. At the time, some 24% of communities expressed very high levels of dissatisfaction with the present postal service.
This survey, along with more than 10 years of work on postal issues, is contained in my recent, December 2023 book, Why Canada Needs Postal Banking, which is published by FriesenPress. One of the major studies that I did, which was included in this book, was for the Canadian Centre for Policy Alternatives in 2013. It was funded by the Canadian Union of Postal Workers.
The most recent annual report of Canada Post demonstrated that Canada Post has been losing money in recent years. Any quick fixes that involve cutting services will particularly affect rural Canada.
Ian Lee, a Carleton professor, recently had his proposal to fix the financial difficulties of Canada Post published in The Globe and Mail on May 28, 2024. His proposal contains a series of ideas linked to cutting delivery days, creating more community mailboxes, and privatizing and selling off government-owned post office outlets.
What's wrong with this proposal?
First, there are no parts of the proposal here to increase the revenue of existing services except by privatization and selling off the facilities or by worsening the delivery situation for millions of citizens and reducing the number of good-quality, unionized postal jobs.
Instead of these measures, we should start by ensuring that more parcel delivery is handled by Canada Post, which has the only Canada-wide delivery system, and less by big, foreign-owned private carriers. This would require agreements with major parcel producers and perhaps legislation, including extending delivery days and times.
Second, there are no proposals here to ensure that Canada Post has more revenue through new services. The Canadian Union of Postal Workers has proposed a whole series of measures from postal outlets and offices such as elder check-ins, community Internet services, food delivery, electric vehicle charging stations, and other community services such as government licences, passports and postal banking.
I want to expand on this last proposal of postal banking because of its importance to rural and remote post offices. Worldwide, over 84% of postal services already offer financial services, as a 2023 Universal Postal Union study indicates. There were 2.38 billion postal banking accounts worldwide in 2023, which is up from 1.96 billion in 2016.
To start with, postal banking existed before in Canada, for a hundred years after Confederation. It was actually started by the Conservative government of John A. Macdonald in 1868. It existed until 1968, when Canada and the U.S., which also had postal banking, both terminated postal banking services in that year.
Today, we're in a time when more and more local banking and credit union branches are being closed—many in rural and small-town Canada. We have gone from 7,964—almost 8,000—bank branches in 1990 to 6,300 in 2014, and only 5,600 in 2022. Those are the last figures that are available from the Canadian Bankers Association. It's probably gone down since then. We don't know, because they haven't published the 2023 figures yet.
Credit unions, except for Desjardins, also saw locations decline from 1,890 in 2015 to 1,643 in 2023. Desjardins went from 1,122 in 2015 to only 661 today, so there's been a major decline.
Many can do banking on the Internet, but it's hard to develop a relationship with banking employees to negotiate a mortgage or a business loan over the Internet or deposit your daily business earnings if the branch is many kilometres away.
In another report that I did, “Why Post Offices—
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Thank you very much, Mr. Chair.
I welcome you, Mr. Anderson, to our meeting.
We, too, have noted the continuous closure of rural post offices, despite the moratorium that you referenced in your opening remarks, which, I think, underpins one of the compelling reasons for undertaking this study. I represent a very large rural riding in Saskatchewan, and this is an issue that I'm well aware of. I have many constituents as well as many community leaders who are deeply concerned about the loss of their post office.
Not that I haven't heard about postal banking and the potential of it before, but I am intrigued by your presentation. If Canada Post were to take on the responsibility of postal banking, would every post office that exists in rural Canada and maybe even in urban Canada need the facilities to operate a bank and to operate as a bank? Is that one of your suggestions?
I guess, knowing the infrastructure deficit we have in rural Canada when it comes to post offices and now even retail outlets, it would seem that constructing the infrastructure needed to operate as a bank, such as vaults or teller desks, might be untenable for many communities. Could you address that issue as well?
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I think it's important to note that if you're going to offer postal banking services, they could be introduced region by region, or they could be introduced all at once.
Certainly postal banking as it exists in, say, the United Kingdom or France, which are two of the big examples, is profitable for the postal services offering these financial services. The French postal bank, the Banque Postale, is one of the 50 largest banks in the world.
Certainly post offices right now already have computer hookup. There may be one or two that don't, but the vast majority of them have access to the Internet, and this is really what is needed to offer banking services. That's the prime attribute. Obviously, in the past, before that existed, it would have been more difficult, but now, with that, it is not difficult. In the past, they already offered various services. You could buy financial services. You can still buy a postal money order at a post office, for example. They already have mechanisms to deal with money, with funds, etc. Of course, those mechanisms would have to be enhanced, but I don't think that is a particularly difficult thing to do.
Plus, it's important to note that banking is a very prosperous industry. The big six banks in Canada last year made $60 billion in profit, so there's money in banking. There's money in offering services in banking. I think that postal banking would be able to offer services at reasonable rates, and it would be able to do this.
I think this is something that can be delivered. Of course, there would have to be upgrading and training, but it's also possible nowadays to have online specialists to answer questions, etc.
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I was very disappointed by the rapid cancellation of that program, which only existed for a couple of months, really, as fully operational. Then it was cancelled. There was never a full explanation of why it was cancelled. I don't know whether you've had one here. Certainly, that was a step forward. I would welcome any steps forward by Canada Post in moving in the direction of financial services. I think they're all very important ones, and they're all ones that are going to help rural post offices in particular.
I think it's very important to note that there are so many communities now that do not have a bank branch of any kind anymore. I've interviewed mayors of communities who've said, “Oh, we had a plan to set ourselves up as a retirement community and now that's in danger because we don't have any bank branches anymore. The senior citizen residents we wanted to attract don't want to come here because we don't have a bank branch.”
Therefore, I think it was a mistake to cancel that. If there was a problem, it should have been corrected. Canada Post still says it's going to offer more financial services. That's still the plan. We haven't seen those financial services yet, but I hope it moves forward in that direction.
Of course, I think the main thing to do is offer postal banking services. They can be offered in a number of different ways. In the U.K., postal banking services were introduced in a different way—
Thank you, Mr. Anderson, for being with us here today. Thank you so much for your testimony on postal banking and rural postal service, which is so incredibly vital and important to communities across Canada.
I had a chance to walk in the Labour Day parade this summer. I had a chance to walk with postal workers. I want to reiterate how incredibly hard-working, dedicated, committed and compassionate our postal workers are. The work they do is absolutely outstanding. I want to begin by sharing my gratitude for their hard work and commitment to delivering the mail and looking after our communities and neighbours.
I also want to add a bit of a high note today. The Bank of Canada and Stats Canada indicated today that the inflation rate has dropped down to 2%. That's eight consecutive months of low inflation within the Bank of Canada's target rate. That is good news for working families and residents across Canada.
Mr. Anderson, I want to ask you about the definition of “rural”. We actually don't have a definition of “rural” in the 1994 moratorium. I want to begin by asking you, in your opinion, how we define “rural” when it comes to rural postal service.
Let's start off with some basics.
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Well, I don't have a clear example of that.
It's important to always remember that Canada and Australia are the two countries that have the highest percentage of their citizens living in major urban areas rather than small towns or rural communities. We have a big tendency in Canada, because of that, to forget about the needs of rural citizens—small-town Canada and farm Canada. All of those areas are often forgotten.
That's why postal banking, to me, is a crucial element, particularly in a time when the major banks and credit unions—I worked for the Canadian Cooperative Association in the past, so I was close to credit unions—have both shut down many branches. This is not helpful. Those branches are shut down. Shutting them down is done primarily in small towns and rural communities. That's where the effect of this is the most severe. We have to reverse that. With post offices, we have the locations, the staff and the opportunity to develop postal banking without the kind of massive investment where we have to find a bunch of locations. We have locations. We have staff. We can move forward in that degree much faster than in a lot of other new government policies.
I'd first like to thank you for your passion for postal services, Mr. Anderson. I think it's a subject that does indeed deserve the committee's attention and that also deserves more attention from the government.
I found the previous exchange particularly interesting, namely how to define rurality today.
As you know, I'm the Member of Parliament for Abitibi-Témiscamingue. It's a so-called rural region in northern Quebec. It's a six-hour drive from here. One of our challenges is to build a swimming pool in Rouyn-Noranda. It's the same in Ville-Marie, Témiscamingue. There are no federal funds for that.
Yet in Gatineau, just a few kilometres from here, right in the midst of an urban area of 1.6 million inhabitants, I noticed a sign in front of a building stating that it was built in 2010 thanks to the Municipal Rural Infrastructure Fund. This, I thought, was money that could have been invested in the Rouyn-Noranda swimming pool in my own region. The pool was too old, so it remained closed all summer, and my son couldn't train there. We're experiencing a problem stemming from the fact that the current definition of rurality includes cities like Gatineau. This bedroom community right next door to a major Canadian city is recognized as rural. I think that poses a significant problem.
That brings me to my first question. How can we currently highlight the importance of land occupancy, especially for the federal government? If land occupancy is a priority and it's important that the people who occupy that land obtain the services they need, I think the post office is a basic service.
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I think it's really important for us to deliver equal services across the country to both our big, developed urban areas and rural or small-town Canada areas. I think that's extremely important. We have to make sure that everybody is getting equal treatment. In the example you gave, obviously, it seems that there's some confusion in terms of how funds are delivered. If Gatineau gets money out of some rural fund, that doesn't seem to me to be the proper way of using that money.
I think we have to do that. That's why I come back to postal banking and why I'm interested in that topic. As I mentioned, Canada is becoming a country where we have huge numbers of people living in these major cities and not enough people living in small-town Canada. I think this is an issue that other countries, for example European countries, don't have, but we have this issue in Canada. Australia has it even worse than we do, apparently. That's something we want to correct.
If we want to correct it, postal banking is important because we already have those institutions in every town. We already have, according to the last report, around 5,800 postal outlets across Canada, so we have an infrastructure that is already there and we can begin to add the delivery of financial services and allow people to get those kinds of issues.
I would single out small-town Canada, and I would also add to that indigenous Canada. In indigenous Canada, there are many post offices. In the over 600 communities there are hardly any bank branches, but they have post offices, so again, this is something that could help indigenous communities also.
Certainly, people need to have a bank branch. It's all very well to say you can do everything on the Internet, but if you want to get a mortgage, if you want to get a loan for your business, if you want to put cash you have through some business that you're operating into your account and if you don't have one in your community, that is a big difficulty.
I think this is something we should be doing and can do. We can encourage Canada Post to do much more than it is doing now as far as financial services are concerned.
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I let you continue because I found it particularly interesting, but I would have liked to comment on several points. Let me just briefly mention them.
First, I met with the people from the postal union a few years ago to put forward another idea that would help diversify revenues and, above all, expand services in rural areas. Canada Post's truck fleet is probably the largest commercial fleet in Canada. If we were to electrify this truck fleet, not only would it be of great environmental benefit, but we'd also have charging stations in villages all over Quebec and Canada, making them accessible to tourists and other road users. As the user of an electric vehicle myself in Abitibi-Témiscamingue, I can tell you that this would be a considerable advantage.
As I'm almost out of time, I will ask a follow-up question about something I raised earlier.
You know how parliamentary committees work. Should we ask the government to consider a new definition of rurality and land occupancy in Canada to ensure better services? Would you make a formal recommendation?
You mentioned these services. For example, Canada Post is currently partnered with TD Bank, but going back to the security aspect, TD Bank in the United States was fined $9 million for fraudulent transactions, with the potential of $4 billion being involved in these fraudulent transactions. You point to bringing in the United Kingdom, but as I understand it, the United Kingdom is currently 90% privatized. Both Royal Mail and, if we look at France, La Poste are privatized.
In building on this idea of incorporating other countries where the banking is largely privatized, and considering the current security threats that exist, as indicated in the TD example that I gave, would you expect Canada Post to create more partnerships with Canada's banks or work independently?
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I think that postal banking is still an extremely fast-growing phenomenon worldwide. The latest report shows that, so it's not something that is shrinking; it's growing worldwide in terms of the number of banking accounts, etc.
How a postal bank is managed, and whether it is managed in terms of a partnership with the private sector or a state-owned institution, depends a lot on the politics of the day in that particular country and how people see those developments.
As I said, we've seen very successful postal banking. I point to the French model simply because, obviously, Canada has a particular affinity with France and looks at what's happening in France for good reasons. That is one place where it has been very successful.
Even in the U.K., where it's not as extensive a model and where they've had private sector banks run the services for the post office, it's still a situation where you can go into any post office in the U.K. and deposit money, withdraw money, open savings accounts and all kinds of things like that, which is extremely important and which you cannot do in Canada.
I think we can do it in a number of different ways. Which is the best way to do it? I said that I have my preference, but I think that any step forward in terms of postal banking is important. It's important mainly for small-town and rural Canada, but also even in big cities where we have banking deserts. You have to go to the downtown or the central area of many Canadian cities, and you will find very few banking branches anymore.
Mr. Anderson, I would like to continue discussing rurality and the impact of postal services in Canada.
One consideration, when looking at how to operate postal outlets, is the decentralization of services. The link seems obvious to me. You have to trust people in the regions to provide a multitude of services to ensure the survival of a postal outlet. In this context, a convenience store could enhance its services by also serving as a postal outlet, for example. According to your study, that would improve the postal services' profitability.
I'd like to mention a case I observed in my region, in Abitibi-Témiscamingue. A firm like SNC-Lavalin is awarded the contract to clear snow from post office boxes just about everywhere in Quebec. This has been the case for the past 10 years, at least in Abitibi-Témiscamingue. However, some mailboxes are not being cleared because the contractor acting as subcontractor has not been paid for nearly two years. Residents are the ones being penalized, as they can't pick up their mail. This impacts both residents and postal employees, such as letter carriers and postmasters.
This is the kind of reality we're experiencing in the regions since we no longer have lively, bustling postal outlets in every village. How can we provide these people with better services and ensure that they have access to their mail?
I'm also thinking of indigenous communities that can't access everything on the Internet because no delivery services are offered right to their homes.
Moreover, there are not enough post office boxes and in many cases, and Canada Post refuses to add any.
This is the kind of highly frustrating situation we face in the regions.
How could we ensure that people on the ground have a greater capacity to receive services and, ultimately, offer quality service to citizens?
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Thank you very much for the question.
[English]
I think we have to ensure that we offer equal services to citizens in small-town and rural Canada. I'm interested in talking particularly about postal banking and other services the post office could offer because we already have that infrastructure. We don't have to create the infrastructure of the post office. It's already there. We have 5,800 postal outlets across Canada. They say it's dropped below 5,800, but let's say it's almost 5,800. That's a lot. I think McDonald's has like, I don't know, 1,600 burger shops in Canada. Canada Post probably has the largest number of retail outlets of anything in Canada or in Quebec—it doesn't matter where in Canada—so we can use those to offer these other services. We don't have to ask, how are we going to do that? Where are we going to put this service? No, we can build up those services and offer them through the post office, which already exists.
That's why I think it's something that we should go ahead with, because we can offer the services and we can see which ones are going to work and which ones are not going to work. We can test them out in different regions and then move on, on that basis.
A lot of the post offices in Canada are operated under Canada Post's “postmaster-provided” facility model, whereby the postmaster hired by Canada Post has to secure a facility themselves and provide it for Canada Post's use, and Canada Post pays a small stipend in lieu of rent, usually less than $500 per month. The postmaster is required to insure the space, shovel the snow and deliver postal services.
I'm wondering about the compatibility of that model with postal banking, because right now what we're seeing is that the postmasters in these circumstances are very poorly compensated. When one of them passes away or for some reason leaves the position, Canada Post has a very difficult time recruiting new rural postmasters to fill those spots.
Thinking about postal banking, is that also not a rationale to return to the retail outlet model whereby Canada Post operates a post office that's owned by Canada Post, with Canada Post unionized staff, which provides services other than postal services, including postal banking and electric vehicle charging, that kind of thing? Do we need to look more at that model for small communities?
Thank you, Mr. Anderson, for your attendance and your contribution to this study.
I have a couple of questions. I may not use all of my five minutes, but I'm going to read all the questions out to you and give you as much time as possible for your response.
I'm curious as to how the post office itself would compete with large Canadian banks across the country that already have the infrastructure and the name recognition and are well established. That's one question.
Would the new postal banking service rely on public funding? If the post office were offering loans while it is losing $750 million a year, what funds would it be relying on to fund those loans?
Lastly, how much would it cost to set up the infrastructure required for postal banking?
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Those are excellent questions.
Certainly, postal banking around the world has been in a situation where the postal banks have competed with traditional private sector banks. In the case of Canada, it's not just the private sector; it's credit unions. If you take Quebec, I think 70% or more of the citizens of Quebec use credit unions as their primary banking source.
There would be competition with existing models, but I think that competition is justified because banks and credit unions, but particularly banks, have reneged on the services they're providing, particularly to rural Canada. You can just google any of the big banks and branch closures and you'll see what towns have been hit by the closure of branches in small-town Canada. It's a huge number on a regular basis. First of all, we need to challenge that, and postal banking is one of the ways of offering those kinds of services.
In the U.K.'s system, you can use your banking card with another bank to take out money at the post office. There are ways of accommodating someone who's a member of another bank, but it does offer a service that is extremely important, and I think we could deliver things.
Regarding the cost of that, in order to get the system running, we would temporarily have to borrow a small amount of money, but not a huge amount, because we already have an infrastructure. We don't have to buy buildings. We don't have to hire staff. We have to train staff and introduce programs slowly to make sure the services are accurate and are working well for the Canadians who would use them, but I think that would be repaid.
We've seen, in general, in terms of postal banking around the world, that it has been profitable. Because many people don't have access to other banking services, they would use those postal banking services. Right now, we've seen the form in which Canada Post was going to start off, which was a partnership with TD. They were going to work with TD to deliver some of the financial services through the post office.
There are different ways of doing it, and I think we can build that situation up to where we are able to offer postal banking services in a profitable manner. It's something that does not demand vast amounts of government money in terms of investment to do those things. We're in a new age of the Internet where a lot of these services can be delivered by trained personnel over the Internet, so it's not something where we have to figure out how we're going to deliver those services. We can teach somebody how to deliver a banking service over the Internet, and they can have contact with somebody in a central office.
We should be using, at the federal level, our trained banking experts in EDC, BDC, Farm Credit Canada, etc. We have this whole banking infrastructure in Canada, which is very large at the federal level and is owned by the federal government. It's not that we don't have anybody who knows what they're doing around banking services; we do.
Thank you, Mr. Anderson, for joining us today and, of course, recognizing the efforts and dedication of our hard-working Canada Post workers.
I'd like to touch upon some parts you may have touched on before. I'd like to ask a little bit about the required hardware, software, security and cybersecurity infrastructure capabilities that you believe you would be able to meet with respect to having a banking institution set up through Canada Post.
If we look at some of the security risks that are associated with the increasing challenges with technology, artificial intelligence, all of these things, we see that the protection of people's information has been compromised in certain corporate companies, such as London Drugs here in British Columbia. There have been some recent concerns around that.
What are your capabilities such that you think you'll be able to make sure that those risks are mitigated?
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As I said, most European countries, if you want to start there, have successful postal banking institutions. Some are fairly recent and others have been around for a longer time. Some do not have them, but the majority do.
Of course, we have major countries, such as Japan and China, that have big postal banking institutions. One of Japan's largest banks is the postal bank. Certainly, those companies have been developed using postal staff, retraining them, and adding new people where necessary. I think it is something for which the track record in general is very good.
As I mentioned, some of the banks, like the Japan Post Bank, the French postal bank, and the Chinese one, are among the largest banks in the world.
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Colleagues, we need to approve a couple of our budgets, please. As usual, we'll never spend all the money, but it is our practice to ask for a certain amount.
The first one is for the Canada Post study, for $1,000. Do we have approval for that?
(Motion agreed to)
The Chair: Perfect, thank you.
The second one is for the McKinsey study, for $2,000.
(Motion agreed to)
The Chair: That is all approved—wonderful.
Go ahead, Mr. Genuis. I was going to get to the indigenous...but you go ahead.
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Thank you, Chair. I appreciate that we have some time set aside now to discuss the important issue of indigenous procurement and, in particular, some of the abuses of the indigenous procurement system that were much discussed in the media.
You recall that we had concerns about this at OGGO, dating back to the spring, which is why we put forward a motion. It was subsequently amended to both create a subcommittee to study the issue of indigenous procurement and also to request a series of documents that would have helped us understand a variety of issues, but in particular the issue of subcontracting.
The concern is that there is this program that should be designed to benefit indigenous communities, promote economic development and benefit indigenous peoples. However, there appears to be a lack of compliance with or verification of policies around subcontracting, so that what happens is that a very small, qualified indigenous company, maybe including one or two people, receives a contract and then en masse subcontracts the work to non-indigenous companies, so the indigenous communities are not benefiting. The only indigenous people benefiting are the one or two people at this company that simply receives contracts and then does the subcontracting. We also heard concerns about joint ventures between indigenous and non-indigenous companies, which qualify for the indigenous set-aside but substantively don't involve new employment or other economic opportunities for indigenous people.
More recently, just this summer, there were revelations in various media outlets about further abuses. People claimed the qualification of being indigenous and, therefore, the qualification of their companies as being indigenous but without being recognized by any indigenous organization, so that's a further example of abuses.
We started raising this issue in the spring, and in the documents we looked at there is a complete lack of tracking of these subcontracts. What is clear from the documents we received is, again, unfortunately, what I expected, which is that there are a small number of very small companies that are benefiting from this set-aside, whose primary business appears to be subcontracting and, in many cases, subcontracting in a way that provides no benefit back to the people who are supposed to be benefiting.
My preference is that we have a dedicated subcommittee to delve into this issue involving what the has called “the most important relationship”. However, after the motion passed to create the subcommittee, my understanding is that other parties didn't submit names for that subcommittee. I think there was also some confusion around the subcommittee motion and, from informal conversations with colleagues, my understanding is that there is a preference for these issues to be simply dealt with at OGGO instead of a subcommittee of OGGO. I'm comfortable with that as a compromise approach, provided that there is a willingness to do a meaningful study of this issue at this committee.
I think there are many different aspects we need to delve into on this, in a serious and substantive way: To what extent abuses have taken place, how have those abuses taken place and then, also, how is this policy aligning with what should be the objectives of the policy? I think Canadians expect that the objective of indigenous procurement policy is to stimulate opportunity and development for indigenous people. However, when I had an opportunity to ask about this, she rejected the premise. She said that the purpose of this policy is simply to verify indigeneity, not to measure or ensure positive economic outcomes for indigenous communities. I'm concerned by that, but even if the purpose of this program is merely to verify the indigenous identity of those who are applying for these procurement set-asides, recent revelations that came out this summer suggest that the program is not even doing that successfully.
I hope we'll be able to have a good, substantial and collaborative study on this issue that will give voice to indigenous Canadians, in particular, and some of the leading indigenous organizations that have been calling for further investigation and reforms here. That will also give us an opportunity to ask substantial questions of ministers and officials.
I'd like to put forward a motion that is different from the original motion. This is a motion not for a subcommittee but rather for a study to take place here. I think members will notice that this motion is not particularly prescriptive. It's relatively open-ended. It gives the committee an opportunity to respond to information that comes. In that sense, I don't think it's particularly controversial, but we'll see.
The motion is this:
That the committee study indigenous procurement and that as part of its study the committee invite the Minister of Indigenous Services of Canada along with relevant officials, the Minister of Public Services and Procurement along with relevant officials, the Minister of Crown-Indigenous Relations with relevant officials, leaders of indigenous nations and national indigenous organizations, and other witnesses submitted to the chair by committee members.
I provided it just this morning, but I believe it's available for distribution, and it has been translated, so the clerk will send it around to members in real time.
I hope this motion is fair and reasonable and will allow us to move forward with this important study in a collaborative and substantive way and help us get to some positive, constructive recommendations we can make.
Anybody who has read the news articles and has looked at the documents we've received, I think, will acknowledge that there is a significant problem here that does require some work, and hopefully we'll be able to do that work together.
It is indeed important to study the issue. From what I've heard on the ground, people are required to show their card confirming their indigenous status if they want to get professional contracts in the U.S., but no such screening is done in Canada. So it's a good thing to make sure that the policy in place is truly targeting the right people.
I also agree with the idea of conducting the study at the committee rather than subcommittee level. We'll need to determine the right time to submit our suggestions for witnesses. The sooner the better, of course.
We also need to think about how many hours or meetings we want to devote to this study. We still have several other studies to complete, and all of them are important. I suggest that we determine the number of meetings we want to devote to them, for example two, three or four, to ensure that we can hear all the necessary witnesses. If necessary, we can revise this number, if we want to receive more witnesses.
I believe I need to propose an amendment to suggest a number of meetings, is that right?
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I'm leading up to something, as often happens.
Again, with the indigenous leaders piece, and those who are heads of indigenous organizations, I don't believe they would have a lot to contribute on this, outside of the program itself, but we want to hear from indigenous business owners and entrepreneurs. I think they would be able to really shed light on how this works, how they're benefiting. It's not specifically about communities. It's about individuals, those businesses and entrepreneurs, so I think that's where the confusion lies. Even the comment you mentioned about Minister Hajdu's response, it's because it's for individuals. Certainly there are benefits or spinoffs, I would say, for communities, for those living there, in hiring folks from their community, but it's about those individual businesses specifically.
I think we would like to amend the language to include those voices, so I would like to propose a subamendment.
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Respectfully, Mrs. Atwin has tried to characterize this as if I just have some misunderstanding of what's going on, and otherwise everything's fine.
I note that, in reality, the Assembly of First Nations, the Algonquin Anishinabeg Nation Tribal Council and the Assembly of First Nations Quebec-Labrador accused Ottawa of negligent management of the program and called for an audit to be done. In fact—and I'm quoting the article—“the president of Inuit Tapiriit Kanatami called the workarounds a form of identity theft and the 'next stage of colonization.'” According to prominent indigenous leaders in Canada, there are serious problems with this program. This isn't just Garnett Genuis or the Conservative Party raising concerns. These are indigenous leaders who have repeatedly publicly called for further action on and investigation into this. We are using the ability we have, as elected members of Parliament, to magnify their voices and concerns.
I think four meetings are a reasonable place to start, and we'll see where we are after that. We want to hear from ministers and elected leaders of indigenous organizations, as well as from individual entrepreneurs and businesses that are individual users of the program. Obviously, they have different kinds of testimonies to bring us. The representative organizations of indigenous people will be able to speak to broader community impacts, and particular entrepreneurs will be better positioned to speak to the experience of the entrepreneur engaging the program. Recognizing that we want to hear from—at least I think we want to hear from—those elected indigenous leaders, as well as entrepreneurs and people on the Government of Canada side responsible for this program, I think we can't be too limited in the number of meetings we have.
Recall that I was the one who initially proposed a subcommittee, which would allow us more time and flexibility to have multiple studies going on at once. Members didn't want to go that way—that's fine, but I think we need to recognize these realities.
I hope members of the government aren't suggesting that we would not want to hear from these representative indigenous organizations. Although they're not the direct users of the program, I think elected indigenous leaders have an important perspective to offer about what the impacts of this program are and should be, and some of the broader issues around how indigenous identity is defined and measured. I think we certainly would not want to exclude their voices from the conversation.
I think the amendment proposed by Mrs. Vignola is reasonable, and we'll be supporting it.
The PSIB is a vital program. We absolutely want to hear from indigenous leaders, but we also want to hear, absolutely, from indigenous entrepreneurs. We actually want to expand the scope of witnesses. We think this program is a good-news story, and we believe as well that it's important to always look for ways to improve programs, as we do in this committee in looking at all programs, so we welcome these meetings. We welcome the expanded scope of witnesses, but we firmly believe that having never-ending studies has an impact on the other studies that we are doing at this committee as well, which are equally vital and important to the work of this committee.
Therefore, I put forward a subamendment to Madame Vignola's amendment that calls for between four and six meetings, so there is a maximum of six meetings. It calls for between four and six meetings, or we can actually phrase it as “a maximum of 12 hours”. That way, there's flexibility in the scheduling.
:
Chair, I guess my view would be that the public can see in the logic of Mr. Kusmierczyk's point that he is less comfortable with this issue being studied than he initially claimed to be. He said, “Oh, we welcome this discussion. We want to broaden the scope of witnesses who are going to be called, and we also want to constrain the number of meetings.”
This committee can consider its own agenda and the other motions that come up in terms of setting the agenda. I don't think asking for ministers, leaders of indigenous organizations, entrepreneurs and additional witnesses that members may suggest and confining that with a set limit on time, when the study has not yet begun, is going to make a lot of sense. We're going to be in a position where, likely, as this is going, we're going to have people we didn't think to call initially who are going to come forward with feedback, people who have had experiences. I think we're potentially putting ourselves in an awkward position if we say, “Well, 12 hours, but not 13,” even if a leader of a major national organization or a significant entrepreneur who's been affected by this wants to come in that thirteenth hour.
I don't support the subamendment. I think the amendment was sufficient, and that's how I'll be voting.
:
So it's 12 hours if necessary, but not necessarily 12 hours.
We said a minimum of four and a maximum of six meetings—a minimum of eight hours and a maximum of 12 hours. Is everyone clear on that? Okay.
(Subamendment agreed to)
(Amendment as amended agreed to)
The Chair: Perfect.
The motion has been amended. We're back to the original motion, as amended.
I know the comment you're making about witnesses. It does say “and other witnesses”, so that leaves it open.
Go ahead, Mrs. Atwin, on the amended motion.
We do not support this amendment, for a number of reasons.
Number one, this is a study of procurement. Having the minister responsible for procurement is quite reasonable and, I think, important. This is an issue of an indigenous program, but the way indigenous identity is defined in this country and the way people may be manipulatively qualifying for it who shouldn't is also an issue of Crown-Indigenous Relations. I think inviting all three ministers makes sense. Needless to say, ministers don't have to come if they don't think they have something relevant to contribute, but I think we should invite all three ministers. Their responsibilities all do touch on it.
The other thing is—I thought we had agreed, but it seems we didn't—that we should clearly state in the motion that we should be inviting leaders of indigenous nations and national indigenous organizations. We want to hear their perspectives alongside that of others.
As well, I do not agree with setting a hard cap on witnesses. It's Tuesday. The proposed witness deadline is Friday. When it comes out that this study is taking place, there no doubt will be folks who have been affected by this policy who will want to come forward and who will contact us and contact the chair. Given that we've already set some parameters around the timeline of this study anyway, I think we should have an open-ended witness submission opportunity so that if a witness comes before us and says, “You know what, you really should hear from so and so”, that witness can be added to the mix, rather than us saying, “Oh well, too bad. You had three days from the motion being adopted to the witness deadline, and if you didn't get your names in, too bad.”
I think the motion as amended by Mrs. Vignola is fine. The hard cap on witness submission three days from now, with the removal of references to some ministers and to indigenous organizations, doesn't make a lot of sense.
In terms of the reference to reporting our conclusions to the House, yes, clearly we'll report our conclusions to the House, but that doesn't have to be in the motion. That's just something we always do. I don't think this amendment really adds anything.
Are we fine, then, with Mr. Genuis's subamendment?
I'm seeing nods all around.
(Subamendment agreed to)
The Chair: Are we fine with the amended amendment from Mrs. Atwin?
(Amendment as amended agreed to)
(Motion as amended agreed to)
The Chair: I have Mr. Genuis, Mrs. Vignola and Mrs. Kusie.
Go ahead.
:
If I understand correctly, we’ve passed both of Mr. Genuis’ motions, so I can now table a notice of motion.
My motion is about Canada Post, which is also part of our mandate. I will read it to you. It will be distributed to you in the next few seconds.
Given the decision to change the status of 24 of the additional post offices in the Greater Montreal area from unilingual French to bilingual,
That, pursuant to Standing Order 108(1), the Committee invite to testify for a minimum of two hours each, no later than September 28, 2024:
a) the Minister of Official Languages;
b) representatives of Canada Post.
We could also debate the motion and pass it, if we can come to a consensus quickly.
I’ll explain why I’m tabling this motion.
The vast majority of people affected are French-speaking. Of course they speak English, but they prefer to be served in their own language. When offices go from being unilingual French to bilingual, as we’ve seen in some cities, French is completely sidelined. If only one person in the office speaks English, everyone has to speak English. That person won’t learn French and won’t want to. My apologies, but sometimes there’s a distinctly colonialist feeling that some people are the victors and others, the vanquished. I’m sorry, but this feeling towards francophones really does exist, and it’s extremely sad.
To protect the right of francophones to work and be served in their language, we must maintain unilingual French status. One way or another, when a customer arrives and speaks English, employees will respond in English. However, francophones are entitled to have and maintain unilingual French status.
I’d be curious to see just how people would react if offices located in one of Canada’s English-speaking provinces went from being English-speaking to bilingual, or even French-speaking. The reaction would be just as strong, and rightly so. People have the right to work in their own language. We have to make sure there are no lapses in that regard.
We are currently discussing the work of the committee and I am entitled to table this motion. It’s important for francophone citizens and employees who want to continue to work in their language. It must be said that compromises are rare. Compromises often favour one side and rarely the other. It’s unfortunate. It shouldn’t be this way.
I therefore request that the committee meet with representatives of Canada Post and the to clarify this decision, which in no way reflects the status of Quebec, its official language or even the Official Languages Act.
:
In my humble opinion, bringing in the would clarify the rights and obligations of businesses under federal jurisdiction. Of course, Canada Post is a public corporation, at arm’s length from the government. Nevertheless, there are laws to uphold.
It would be interesting to have the minister appear and find out to what extent the Official Languages Act can be applied, and how it can comply with Quebec’s linguistic status, which is different. I would point out that the official language of Quebec is French. I think it would be appropriate for the committee to hear the minister speak on this subject and ask him how he is ensuring compliance with the Official Languages Act.
The minister won’t be able to explain Canada Post’s decision, of course, but he can easily make the connection with the Official Languages Act, which is important too.
It is important to maintain the status of French in Quebec and see how things can be reconciled on both sides. We need to be able to make recommendations that address all aspects of the problem. On the one hand, Canada Post’s representatives can explain the decision to us. On the other hand, we can get explanations regarding the Official Languages Act and conduct an in-depth, comprehensive analysis of the matter.
:
I fully understand that Canada Post is an entity at arm’s length from the government.
That said, the government implements legislation. If we can’t ask the minister how the Official Languages Act applies to businesses under federal jurisdiction, in compliance with the status of French in Quebec, then what good is this legislation to francophones in Quebec and the rest of Canada? What good is the Official Languages Act if, at the end of the day, no one can tell a company under federal jurisdiction that it must comply with it?
It is important for the minister to come and talk to us about this legislation, explain how it applies to companies under federal jurisdiction, and tell us how it can protect Quebec’s workers and citizens, while respecting the status of French in Quebec.
Later, when the time comes to do our analysis, we’ll be able to make the connection between both aspects and make some suggestions.
If you tell me that the minister can’t talk about the Official Languages Act and how it applies to companies under federal jurisdiction on the grounds that they are at arms’ length from the government, that’s like telling me that the act serves absolutely no purpose and protects no one.
That’s why I want to hear what the minister has to say. I want to listen to him to get a clear and complete analysis.
I hope my intention is clearer now. The aim is really to hear the minister talk about the Official Languages Act and how it applies to companies under federal jurisdiction.
:
Colleagues, we're back.
I think we have agreement to move ahead with Canada Post and the deputy minister from Official Languages.
The calendar is almost full already, so we may have to move that to, say, whatever our last OGGO day in October is. Are we fine with that, colleagues?
Some hon. members: Agreed.
The Chair: I don't need to read the amended motion. We'll ask for the DM of Official Languages and a representative from Canada Post. It's one two-hour meeting, and we'll do it by the end of October. Are we fine with that?
(Amendment agreed to)
(Motion as amended agreed to)
The Chair: Colleagues, thank you very much, and I thank whoever suggested that change and the compromise. I appreciate it very much.
Mrs. Kusie, you had your hand up.
:
Thank you very much, Mr. Chair.
Well, unfortunately, as reported today...another day, another Liberal scandal. This time it's out of the Department of Environment and Climate Change, where has overseen a failed audit by federal auditors, with poor oversight over millions of dollars in green subsidies. It's not a small amount. It's $625 million since 2016.
We've seen a very bad track record here from this government in terms of the green slush fund and the studies we've undertaken here, including on ArriveCAN, for which the concurrence motion is in the House today, but here we have another report of $625 million since 2016 having failed a federal audit.
The federal audit team indicates that there are significant issues: 45 programs over 11 departments and agencies, no evidence of definite outcomes, no set targets and no measuring and monitoring of impacts. Also, there is no clear guidance to support decisions by programs. The audit report also indicates “errors and inconsistencies” in the work, including “incorrect information”, “erroneous information”, “missing information”, incorrect terms and project files missing in their entirety, something we also have seen with procurement evaluations of this government in the past.
In fact, Mr. Chair, the audit team deems that this was so sloppy.... That's quite a word: “sloppy”. You can usually say “unfortunate”, “inconsistent” or “incomplete”, but it's so sloppy that it poses “potential legal and reputational damage” to the department. That's very concerning, Mr. Chair.
As a result, Mr. Chair, I am now moving this motion, which has been provided to the clerk in both official languages and for which I would ask distribution to the committee:
Given the environment department has failed its audit of the administration of grants and contributions for poor oversight of millions of taxpayer dollars spent on green subsidies and the “potential legal and reputational damage” this represents, the committee dedicate at least three meetings to this matter and call on the following witnesses to testify:
Deputy Minister, Jean-François Tremblay
Assistant Deputy Minister, John Moffet
Assistant Deputy Minister of Corporate Services and Finance and Chief Financial Officer, Linda Drainville
Director General, Chief Audit Executive and Head of Evaluation, Christopher MacDonald
Authors of the “Audit of the Administration of Grants and Contributions at Environment and Climate Change Canada”
Comptroller General of Canada, Annie Boudreau.
I know that the prudent distribution of funds is something that everyone on this committee is committed to, and I'm also aware that this government has prided itself on a number of green initiatives, which we see every day to be ever-failing. Not only is there concern regarding the procurement, but whether they are able to deliver in their said priority of work on climate change and emissions reduction. This is just another proof point—in addition to the carbon tax, I'll add, Mr. Chair—that this is not working for them.
We have another failure here today with this reported failure of an audit coming out of the Department of Environment and Climate Change, and , the felon himself in the green jumpsuit—not green, pardon me; he would have liked it to be green, I'm sure—in the orange jumpsuit is at the helm of this. As a result of this, on behalf of Canadians, I'm asking for the committee to please consider this motion that I have put forward today.
Thank you very much, Mr. Chair.
:
I would disagree with that. I believe we have the oversight here. We have brought forward many witnesses as a result of failed audits. We have the Auditor General, who, of course, is responsible to this committee with respect to her audit, and this is our response to another audit.
The example you thought I was referring to initially was being studied at public accounts. As I indicated, this is another audit, which was announced in the media today and reported on in the media today. We at government operations have called on several officials before, both elected and unelected, in an effort to hear from them about these failed audits. This is something we make a normal practice of here in government operations—the review of the money, which has been, again in this case, poorly spent on behalf of taxpayers.
For me, this is almost business as usual, another task we would set out to do in hearing from these officials from the Department of the Environment, who have frankly failed this audit. I think it is very much business as usual for us, Mr. Chair, that, when we are made aware of such misspending, we want to take responsibility, recognize it and call in the officials to figure out why it happened.
I feel as though we've passed several motions similar to this one here in government operations. I see this as—unfortunately for your government—just sort of the next item of business on which it has failed, and therefore we need to get to the bottom of why. It's true that many of the answers always seem to point to the same systematic problems, but nonetheless, we cannot turn our backs or close our eyes to 625 million dollars' worth of poor spending, sloppy spending.
Again, I want to underline that this is an important issue. We absolutely want to get to the bottom of this, and there is absolutely no doubt that it requires an investigation. What I am putting forward is that this is the wrong committee, that this belongs in the public accounts committee. This is who has purview over this issue.
In addition, I would say that the officials who are listed are the wrong officials. We should be looking at officials who are responsible for this—TBS officials.
I agree with my colleague that without a doubt this issue requires investigation and discussion, but the proper committee is public accounts. We also want to make sure we have the right officials being summoned, officials who are in a position to answer those questions because they are responsible for those programs, and those officials are TBS officials.
:
Again, I really do appreciate the fact that my colleague wants us, as MPs, to investigate and look into this issue. No one opposes that. What I'm trying to highlight is that this belongs in the public accounts committee. We all know that. This is outside the purview of OGGO. This belongs in public accounts. That is the proper venue for this investigation.
Furthermore, none of the officials listed in the motion are TBS officials. What I'm trying to emphasize here is that if you want to get to the bottom of this, if you want to get the right answers, you want to have the right people brought before committee so that we can get to the bottom of this issue.
My recommendation would be that this belongs in the public accounts committee, and let's make sure the motion has the right officials who can provide the right answers to these very important questions.
For that reason, I recommend that we circle back. I'm happy to have a conversation with Mrs. Kusie and other colleagues around this table, including the chair, and to bring this motion back on Thursday to make sure that it has the right officials, that it is surgical and that we get the answers we're requiring.
I'm just asking Mrs. Kusie if we can please revisit this on Thursday, after having the opportunity to discuss this off-line as a committee. We want to get this right, with the right people and the right venue.
:
Again, the only official of relevance here is the comptroller, as was mentioned. The other officials who are listed would not be able to provide the answers we're looking for.
I again want to emphasize, let's get the right venue, which is the public accounts committee, and let's get the right people, who are the officials from TBS. The motion does not have the people we want to answer those questions, the folks from the Treasury Board Secretariat, from TBS. Those are the right people who have carriage of these files on this issue.
To my colleague, we're simply asking for an opportunity for us to meet as a committee off-line to make sure we have the right people. Let's come to an agreement. When Parliament looks at this issue, let's make sure it's the right venue and the right people who can answer the questions and help us get to the bottom of this important issue.
:
Well, the TBS didn't complete the audit, but it is being brought in, as is listed in the motion. These are the right people. Madame Boudreau, I'm sure, would appear with her officials as well. I'm not sure why you are so adamant about not studying this at this committee when, clearly, as you recognize, this is a TBS issue. The TBS is responsible to this committee. We have on this witness list the comptroller, the DM, who has oversight for the TBS, and she did not do the audit, so it just makes sense that we would have those who completed the audit attend as well to get some answers and some clarity.
As I said, we have sent a number of invitations to witnesses when there have been poor audits—and there have been many—witnesses who have sat in those seats and who have responded to this committee on audits. It's just, unfortunately, another example, another news story that we have today of this most recent one, but we have to evaluate that as well.
It's true that there are other committees that study things in tandem. The public accounts committee has also studied ArriveCAN. It's my understanding that the motion we just passed relative to Canada Post was evaluated by the official languages committee as well, so, yes, it's possible that these motions can be in tandem at more than one committee. However, this is the committee of audit and evaluation of the spending of federal funds. Fundamentally, we are those who are held responsible for the oversight of these funds in this committee. Therefore, we should start here.
If you don't believe that we should start here, then I think, in fact, you do oppose the evaluation of the $625 million. I don't blame you, given the dismal record of this government: of this government's spending, of this government's waste, of this government's unethical mismanagement of funds and of this government's systematic flaws with procurement. There are a lot of things that have been revealed through our audits of audits, through the testimony of those who have conducted the audits, but this is another one that we need to undertake at this time. It starts here. It doesn't always end here, as we see with ArriveCAN, which has gone back to the House today, but this is fundamentally the committee where these things are uncovered.
I recognize that this is a heavy burden for the government to carry, for the government members to carry in this committee. My goodness, when we're in government, I really don't want to be on this committee at that time.
:
That's right; there'll be no scandals. Right you are, Mr. Genuis.
Nonetheless, this is where we find ourselves. We are facing another $625-million scandal here, so let's stop trying to pass it off. Let's not delay the pain. Let's rip off the band-aid. Let's not delay it until Thursday. Let's not pass it off to another committee. No one can have your baby for you, right, Kelly Block? You have to go in there and deliver that thing. I see Julie smiling. This is the same situation. We have to start this process and go through this process here.
I don't like reading these news stories any more than you do, Mr. Kusmierczyk, especially given your leader's ambitious agenda, but clearly it's not working. It's not happening. You've made your points. I perceive them to not hold water, to be inaccurate. This is where it starts. Let's get this done. Let's get the study of this audit started to find out where things went so terribly wrong. My goodness, if you have any path forward, it's through green initiatives, so you would be doing yourselves a favour in starting it here.
With that, Mr. Chair, I'll conclude this. Thank you.
I’ll be brief and try to be as concise as possible.
The subject of the motion is important. It would not be the first time that the committee has looked into surprising expenditures.
We must keep in mind that anything to do with past spending falls under public accounts, while anything to do with future spending and budget forecasts falls under our committee. Anything to do with public services falls under our mandate. This applies, for example, to awarding contracts and the procurement process.
The amendment I’m very kindly suggesting is intended to clarify something. I’ll read the beginning of the motion again:
Given the environment department has failed its Audit of the Administration of Grants and Contributions for poor oversight of millions of taxpayer dollars spent on green subsidies and the “potential legal and reputational damage this represents”, the committee dedicate at least 3 meetings…
After this passage, I would replace “to this matter” with “to the grant and contributions process”.
We could then replace “and call on the following witnesses to appear” with “and call on relevant witnesses to appear, as decided by the committee”. That way, we can be sure that the witnesses we invite will actually be the people we want to hear from.
Those are the two amendments I suggest.